Mel Peterman

adi86j@r.postjobfree.com https://www.linkedin.com/in/melpeterman

I enjoy creating and implementing innovative solutions, never being satisfied with accepting the status quo. I find the greatest satisfaction when I have the opportunity to build and manage professional teams whose mission it is to solve complex problems or significantly improve a situation. I am a strategic leader that molds consensus, collaborates, and builds relationships with all levels of stakeholders.

Qualifications Summary:

Have worked in many different roles, industries and environments that have provided me with a broad skill set. The primary threads that run through all the experiences is Project Management, Business Systems Analysis, and process improvement.

Project Manager with 18 years of building teams, solving problems, and delivering major projects on time.

BSA / ISA with 9 years of identifying and documenting requirements followed by implementing solutions.

PDM System Administrator with 9 years of implementing and managing change within a global organization.

Product Owner with 2 years of creating, implementing, and sustaining an enterprise system.

Mechanical designer with 20 years of multi-industry experience.

Technical writing, standards, processes, requirements, training, books.

Able to create, lead, and manage remote global cross functional teams that achieve business goals and targets.

Diverse industry background allows for quick adaptation to changing business environments.

Excellent internal and external communication skills.

Key skills:

Working in and leading remote teams

Budget and Sourcing

Program and Project Management

Complex digital product development

Business Analysis / Information System Analysis

Leadership, Coach, Mentor, Team Building

Certified Scrum Master, CSM

IT Security

System Implementation and Administration

Agile development

PLM and PDM

Engineering and ISO standards

GRC and Export Controls

ITIL, SDLC

Recent Projects

Created training materials and processes to improve remote working scenarios

Defined, prioritized, and implemented process changes for internal software development and project management.

Improved customer and partner relationships, converting adversaries into trusted consultants.

Successfully led cross functional teams to analyze, implement, integrate, and train users in complex engineering and manufacturing environments, where the customers integrate MCAD/ECAD and enterprise PDM, PDM, ERP, and MES systems.

Worked as the product owner and administrator for an Application Portfolio Management (APM) application. Developed full set of requirements and developed user stories to support required upgrades. Worked to fully integrate APM into PLM and digital thread strategy.

Deployed, trained users, and actively managed the Application Portfolio Manager (APM) in Aras Innovator as an Enterprise PLM solution. Used the information to analyze applications, functional duplications, and to manage licenses and subscriptions, thereby reducing management and administration costs, meeting compliance, and minimizing risk.

Engineering focal for NIST-800-171 implementation project, supporting Engineering, IT, MIS, and InfoSec functions.

Reduced engineering application license costs by 20%, by analyzing requirements, duplication, and purchasing at the best time. Reduced the number of incoming requests, by giving users access to the application catalog.

Established license monitoring application that has saved over $80K in 12 month period.

Established process to manage the lifecycle and change process for safety procedures. Developed a new enterprise wide SharePoint site to support the change process and as a delivery system to end users.

Led a seven member cross functional team that developed a system interface, from Windchill to SAP, which reduced errors by 22%.

Developed and executed training strategy and created materials to train about 800 global users, improving user understanding, satisfaction, and decreasing issues and support tickets by 50%.

Implementation manager for Windchill to 6 major sites in 4 countries with about 450 users.

Experience:

XPLM Solution, Worcester, MA (Remote)

Program Manager / Manager Jan ’20 to July ‘20

-Directly managed three technical cross functional teams that integrate system connectors for several enterprise systems and applications (Aras, Arena, Oracle, PTC, SAP). Teams included Project Engineers and Developers. Responsible for 11 direct reports.

-Directly managed 7 concurrent projects and oversaw the project managers for 10 other projects.

-Worked directly with customers to define requirements and plans to meet their needs.

-Managed all aspects business and partner relationships, including being involved with presales and sales.

-Created and managed internal global processes and standards.

-Directly maintained relationships with clients and partners.

-Led global process improvement projects. Including creating and revising procedures.

-Created SOW and proposals.

Project Manager / Manager (Additional Roles: BSA, Tech Writer) Apr ’19 to Jan ‘20

-Directly managed XPLM Aras team of Project Engineers and Developers, 3 direct reports.

-Worked with customers on defining their business requirements for CAD connectors.

-Worked directly with end customers and partners to install, test, and deliver several different types of connectors.

-Directly maintained relationships with clients and partners.

-Led global improvement projects. Including creating and revising procedures.

-Created SOW and proposals.

-Promoted to Manager and Program Manager for the XPLM Aras team

Project Engineer (Additional Roles: PM, BSA, Tech Writer) Apr ’19 to Jan ‘20

-Worked with customers on defining their business requirements for CAD connectors

-Worked directly with Customers, Aras, and Aras Partners to install, test, and deliver CAD connectors

-Promoted to Manager and Project Manager for the XPLM Aras team

Insitu, Hood River, OR (Remote) Aug ’16 to Jan ‘19

Information System Analyst (Additional Roles: PM, BSA, Product Owner, Tech Writer)

-Engineering Application manager managed all engineering application licenses, including Aras Innovator.

-Product owner, leading development of and managed the Application Portfolio Manager (APM) in Aras Innovator, following SDLC. The APM is part of the Aras Innovator PLM system.

-Deployed APM to MIS and IT partners, managers, and decision makers. Includes creating training materials and conducting training for users.

-Led the implementation and use of application license monitoring tools to manage licenses

-Worked with engineering leadership, determine need, purchase, install, and manage applications, license mechanisms, and license monitoring tools

-Conducted business analysis and requirements analysis for hardware, applications, and processes

-GRC / NIST lead for engineering

-Stood up engineering centric servers and clients for engineering related applications, including SQL instances to manage engineering collaboration spaces and applications.

-Managed most aspects of the engineering application budget over $1.8M,

-Conducted engineering user and application audits

-Supported security gap analysis effort for engineering

-Managed engineering applications complete lifecycle

-Application license analysis and management

-Continuous process improvement, including creating and revising procedures.

-Application consolidation and reduction

-Member of the IS Change Review Board

-Member of the Insitu Computer Incident Response Team

-Worked on business continuity and disaster recovery planning team

Everest Consultants, Inc. @ Insitu, Hood River, OR (Remote)

Information System Analyst Jan ’16 to July ‘16

-Hired directly by Insitu, work was a subset of FTE role

InfoGroup NW @ Vigor, Portland, OR Nov ’15 to Jan ‘16

Technical Writer / Business Analyst

-Created, documented, and implemented change management processes

-Gathered and documented system requirements that support document management systems

-System implementation, SharePoint Architect for department sub-sites

-Training material creator and editor

Sulzer Pumps

PDM Regional System Administrator, Americas (Additional Roles: PM, BSA, Tech Writer) April ’12 to July ‘15

-Project Manager and BSA for multiple projects supporting PDM and PLM.

-Involved in SDLC. Gathered requirements, wrote specifications, managed testing, scrum product owner.

-Managed system wide system improvements, including software updates, customizations, and hardware.

-Managed implementation in the Americas region, this includes 7 manufacturing sites and 15+ service centers. Delivered Windchill to all sites on time.

-Led global cross functional teams, coordinating with IT and the SAP teams.

-Added ~450 users, managed data preparation and mass changes, and migrated over 250,000 data records.

-Trained and managed the Power User community (18 people) in the region.

-Developed and maintained working relationships with all levels of stakeholders, from CIO to end user.

-Managed Change.

-Created and managed related budgets

-As a part of a global team: Created revised Work Instructions, created user training, conducted surveys, and drove the use of Windchill within the region. Gathered requirements, defined, and revised processes.

PDM Deployment Manager & Regional Administrator (Additional Roles: PM, BSA, Tech Writer) January ’11 to March '12

-Project Manager and BSA for multiple projects

-Generated and managed the regional implementation plans, based on business requirements

-Identified and recruited Power Users from each rollout site. This required manager negotiation and approvals.

-Successful delivery of Windchill to over 150 users in the region.

-Forged and maintained the BA NAM Power User group.

-Successfully migrated over 100,000 data records.

-Created and managed related budgets

-Coordinated hardware purchasing and installation. This required obtaining a CAPEX that involved the leadership of both US and Mexican managers.

-Led cross functional teams, coordinating with IT and the SAP teams.

-Gathered business requirements for user security, compliance, training, and access.

-Involved with all aspects of end user training. Deeply involved with the daily operation and support of Windchill.

-Involved in SDLC. Gathered requirements, wrote specifications, managed user testing.

-Created training materials and delivery process.

Standards Engineer (Additional Roles: PM, BSA, Tech Writer) January ’06 to December '10

-Project Manager and BSA for multiple projects

-Generated and managed regional and global implementation plans.

-Coordinated, wrote, created, revised, controlled, and established standards that supported global engineering.

-Formed and led regional and global standards teams.

-Developed work methods, processes, and systems that improved quality and efficiency.

-Created and presented training materials

-Developed web based training and testing site and method.

-Evaluated and developed systems, Engineering Assistance Request, Standards Parts Catalog, SAP, PDM, PLM.

-Designed, created and maintained the global Standards website including training and testing.

-Accepted role of Project Manager for the deployment of Windchill and other miscellaneous projects.

Training, continuing education, certifications:

Certified Scrum Master, CSM 2020

Marketing Information and Analysis, certificate

Project Management, certificate

NIST 800-171, NIST 800-53

Business Analysis, certificate

Application Security and Compliance

PLM certificate

PDM Business Administration

Agile, certificate

Lean Six Sigma White Belt

ITIL, certified 2014

UML / RMUC

Technical Writing, certificate

MS SQL Server 2019, Certificate

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