James Patterson 603-***-**** * Page

JAMES PATTERSON

Hooksett NH, 03106 603-***-**** adi803@r.postjobfree.com Business Development Sales Operations Account Management Performance driven professional with progressive sales operations, business development and account management experience within both independent businesses and Fortune 500 environments. Demonstrated success in defining business opportunities, building strategic partnerships and generating demand at the territory level. Career track record of creating and deploying customer acquisition programs that maximize market opportunities and deliver top and bottom-line results. Recognized for world-class communication and presentation skills with the ability to elicit trust and enthusiasm from clients, and create long-lasting partnerships. CORE COMPETENCIES:

Account Management Channel Strategies Market Positioning Partnership Development Customer Acquisitions Territory Sales Expansion Relationship Building Product Launches Strategic Planning Contracts/Negotiations Project Management Lead Generation Brand Positioning/Marketing Presentations P ROFESSIONAL EXPERIENCE

Merchants Auto Group Feb 2020-June 2020

Business Development

Develop greater client /low and increase sales

Focus on business development with a emphasis on increasing market share and accelerating growth

Develop Commercial sales as a new line of business

Establish in house Business development department Comcast Business Jan 2019 – Feb 2020

ACCOUNT MANAGER

Responsible for selling a portfolio of technology solutions including internet, phone and cable to businesses.

Design business development strategies with a focus on capturing market share and accelerating growth

Oversee new customer acquisition efforts including crafting proposals, developing pricing and negotiating deals to completion; position Comcast as the business solutions leader within the Internet, Phone, and TV space

Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of Comcast’s products and services; recommend technology solutions with regard to price plans, data and other services

Analyze the marketplace, competition, industry trends and products to formulate strategic business decisions and drive the rapid development and deployment of sales campaigns for new and existing products Prime Source Foods, (formerly Poultry Products Northeast) Feb 2011 – July 2018 SALES ACCOUNT MANAGER

Developed sales strategies focused on identifying market opportunities and aligning business strategies to food trends, accessing new customers, and expanding geographical reach

Conceptualized and executed market strategies that accelerated growth and acquired new customers; conducted monthly meetings with buyers to promote new products and programs and share promotional initiatives

Monitored inventory, maintaining proper amounts based on sales trends, promotions, and seasonal changes

Built an account base of 150 active accounts across diverse segments such as Latino, American, Middle Eastern and Asian

Worked with cross-functional partners to promote the sale of company brands within all suitable accounts

Managed the end-to-end sales cycle including pipeline development, lead generation, deal development/support, new product launches, account management, customer education and order fulfillment

Identified key decision makers and delivered ambitious, articulate, consultative, fact-based selling proposals and presentations leveraging key insights and emerging food trends

Delivered around the clock unparalleled customer service, expansive industry knowledge and expressed a genuine interest in providing the highest quality products to enable customers to grow their business

Kept accounts within current to 90% on AR financials The Meat House Mar 2010 – Oct 2010

ASSISTANT GENERAL MANAGER

Directed several restaurant functional touchpoints including operations, inventory, quality and guest services.

Developed and implemented strategies to replicate restaurant wins and ensure consistent operational execution; established a customer centric model through the flawless execution of service, operations and food quality James Patterson 603-***-**** 2 Page

Identified ways to improve business and financial results by leveraging operational best practices including evaluating staffing levels and creating inventory plans that optimize for seasonality, customer experience and profitability

Established processes, controls and safety standards aligned with state policies, procedures and regulations

Motivated and inspired team to reach peak professional performance through ongoing training, mentorship and coaching

Created a positive guest experience by delivering a high level of service, cultivating regulars, and ensuring an engaged staff Southern New Hampshire University (SNHU) Jan 2004 – Dec 2009 PURCHASING MANAGER, OPERATIONS MANAGER

Oversaw purchasing operations for a private university with 1,900+ students and faculty members.

Delivered fiscal, strategic, and operational leadership focused on identifying opportunities for cost savings, developing a competitive advantage, and establishing strategic alliances with the supplier community

Instituted new standards, processes, and procedures that streamline communications across teams in support of the rapid deployment of procurement strategies and cross-functional alignment of contracting and supplier related policies

Implemented best practices that resulted in decreased lead-times, order quantity discount, and reduced order frequency

Worked with the suppliers to resolve open issues such as; invoice discrepancies, quality improvement initiatives and logistics

Oversaw the development of food costing program including menu design, ordering procedures, and distribution of product for 3 local schools and special events

Reduced standing inventory by $20,000 weekly

PREVIOUS ROLES

Sodexo – Operations Manager

E DUCATION

Johnson & Wales, Providence, RI

Associate of Science (A.S.), Culinary Restaurant Management