Madelyn Gomez

786-***-****

**** * **** ****, *******, FL 33016

adi7g8@r.postjobfree.com

Linkedin.com/in/Madelyn-Gomez

Summary

Dedicated and focused administrative professional experienced working in fast paced environments demanding strong organizational, technical, and interpersonal skills. Highly trustworthy, ethical and discreet; committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail oriented and resourceful in completing projects; able to multi task effectively.

Education

2002 – 2006 Bachelor of Art (B.A.)

Business Management

Florida International University

Experience

Executive Assistant - May 2018 May 2020

ViacomCBS International Media Networks Miami, FL

Highly responsive to direct and anticipated requests; provided fast, accurate, and thoughtful replies to requests, following up on action items on behalf of the SVP’s

Heavy scheduling and calendar management including coordination of complex meetings including multiple participants and locations.

Create and modify travel itineraries quickly and accurately. Inform and plan actions based on the itinerary with appropriate parties, monitoring throughout.

Process associated expenses as required via Concur systems.

Managing meeting logistics, conference rooms, AV equipment, displaying presentations, etc.

Provide effective meeting coordination including agendas, notes, action items and follow-ups.

Screen and respond to phone calls and email as appropriate. Handle incoming/outgoing packages and mail.

Partner with executive assistants to collaborate, obtain information, problem solve and achieve desired results.

Successfully execute deliverables with a hands-on approach, including drafting correspondence, preparing presentations, and other tasks that support the SVP’s effectiveness.

Manage special projects, run occasional personal errands and take on additional duties and projects as needed.

Prioritize tasks as needed and organize agenda daily.

Charter Management Assistant - May 2016 May 2018

Burgess Yachts Miami Beach, FL

Provide assistance in areas to include general correspondence, enquiries, bookings, management of client and yacht files, proof reading and editing of correspondence and reports before distribution.

CRM data entry including the recording of enquiries, bookings, charter progress sheets, client relationships

Update yacht information listed on industry information websites including; rates, specifications, crew profiles, bookings, photography.

Assist with marketing and marketing strategies, yacht electronic presentations, departmental industry updates, announcements, electronic mailings, broker updates and brochure distribution

Liaise with Accounting department to arrange the provision of APA’s (advance provisioning allowance) to the yachts, VAT payments and bank transfers

Event organization for yachts attending charter shows

Compile information from various sources for charter reports to be distributed to yachts owners annually.

Compile Charter Managers monthly credit card and cash expenses for reimbursements

Heavy calendar management and travel arrangement for department staff.

Executive Assistant to President – October 2015 May 2016

BEA Architects Miami, FL

Receive and Greet Clients

Heavy calendar and travel management for President

Assist in the preparation of client proposals

Assist in the preparation of client presentations

Prepare spreadsheets and heavy email correspondence

Assist CEO as needed in oversight of projects to ensure efficient time management in meeting deadlines

Build relationships with clients, vendors and other crucial to the success of the businesses

Prioritize and follow up on all matters addressed to the CEO, including those of sensitive or confidential nature

Demonstrate leadership while interacting with staff, flexible, proactive and resourceful with a high level of professionalism to maintain the efficient operations of the business

Junior Account Executive – Sept 2012 Oct 2015

Latin World Entertainment Miami, FL

Oversee, generate and implement communication strategies for LatinWE clients targeted at the US/LatAM.

Responsible for managing and pitching several new business initiatives, acquiring new accounts and revenue streams.

Work with clients and partners to determine project scopes of work and guide teams in the strategic development and delivery of multimedia collateral.

Develop and implement campaign-management tools (creative briefs, proposal templates, estimates and project trackers) improving internal communication and elevate client satisfaction.

Define client requirements and project parameters and guide teams in the development and delivery of campaign strategy and multimedia collateral.

Oversee account billing and budgeting for events and campaigns.

Schedule and plan all contracts, productions, events and travel logistics for Talent and Brands.

Digital, social media and communications expert and lead client contact for developing, implementing, strategizing and executing digital and social marketing programs.

Fiscal Officer/Financial Aid Advisor– Jul 2006 Aug 2012

Beauty Schools of America Miami, FL

•Provide exceptional customer service for current and new students

•Assist new enrollments in filling out proper documentation

•Help prospects complete their financial aid applications

•Contact foreign schools for verification purposes

•Package and enroll prospect to start school

•Meet monthly goal for enrollments

•Follow up and update any former or current student files

•Assist in collecting funds for open balances

•Processor of all Title IV funds

•Conduct orientations for new students

•Completed Student packaging process from A-Z, served as key information resource for terms conditions and requirements. To make the packaging process smoother for students.

•Completed student files prior to the Financial Aid Director’s and ensured that all documentation was accurate.

Skills

Bilingual Spanish and English

Microsoft Office (Outlook, Word, PowerPoint, Excel)

Quick books

CRM

Microsoft office Suite

Google Apps

Photoshop

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