Results- oriented Senior Project and Program manager with over 14+ years of experience, specializing in corporate strategy, industry trends, and transformation for business, IT, and organizations. A trusted adviser to senior leaders, focused on achieving real world results with business & IT alignment while navigating disparate technologies. Articulating business and technical vision to critical stakeholders; developing current and future state solutions models for business, information, data, and technology, and developing transition plans to move from current state to future vision.

Key Capabilities:

Strategic Planning, P&L/Budget/Resource Mgmt, Market Analysis & Strategy, Operational Excellence

PMO Program Governance, Business Cases/Selling Ideas, Risk Management, Process Improvement

IT Portfolio Management, System Development (SDLC), Change Management (OCM), Consensus Building

Stakeholder Management, Manage Client Engagements, Communications Planning, Coaching/Mentoring, Cloud Computing

Server-side Technologies

IIS, Web Services, Servlets, Single Sign-on, MS System Management Server

Programming Languages

Java, VB Dot Net, ASP Dot Net, C#, HTML, SQL, Java Script, VBScript, VBA, Visual Basic, Cobol, Dbase III+

Databases

Oracle, MS SQL Server, MS Access, Dbase / Fox Pro

Operating Systems

Windows 95/98/NT/2000/XP/Vista, Dos

Project Management Tools

Plan View, MS Projects, MPP, JIRA, Primavera, Clarity

Packaged software

Maximo, REMS, IRIMS, MS Office, SSA Search Engine, Informatica

Reporting Tools

Crystal Reports, Hyperion / Brio Reporting Business Intelligence Suite 9.3, SQR Report writer, MS Access

Professional Training

Oracle Certified Professional, Project estimation techniques, Hyperion Reporting Suite version 9, VB to VB .NET migration from Microsoft Corporation, Java, Visual Basic, Oracle Developer 2000

Professional experience

Jabil, Saint Petersburg, FL

Sr. Program Manager March 2019- Present

Hired to provide on-site program management expertise and business consulting services to customers. Leadership role involved SAP implementation management, customer requirements gathering, project management, customer relationships, project budget management, and team mentoring.

Responsibilities:

Partnering with architecture, development and deployment teams to build strategic automation roadmaps to execute deployments and realize cost saving and continuous improvement objectives

Coordinating and communicating product plans and context of business objectives, budgets, project execution dependencies and internal stake holder needs.

Identifying redundant, manual workflows and suggesting ways to automate them to achieve operational efficiency and cost savings, reducing manual efforts.

Prepared functional specifications and test scenarios for the PP, QM enhancements by interacting with the client. Also, handled related issues like Master Data, Planning and Execution on a day to day basis.

Worked with ABAP developers for tickets requiring custom code changes for issue resolution.

Coordinated with the Business User teams to recognize the current business processes and legacy data as well as identify their specific business needs.

Carried out functional Test Cases and evaluated the results.

Configured QM batch management, QM Characteristics, QM Classes and the object assignment.

Worked with QM Analyst to determine QM Master Data, Sampling procedure, Inspection methods in Routing component.

Co-ordination with clients and understanding the new requirements and driving them to the development teams.

Tracking project milestones and documentation.

Reporting metrics and managing dependencies, risks and mitigation actions.

Highlighting blockers/challenges to keep visibility transparent to the stake holders.

Unblocking development teams and documentation of Project status and creating knowledge artifacts.

Developed and maintained Project Management Plan, Quality Management Plan, and risk Management Plan to define and document the objectives of the project.

Created and executed complex integrated project plans with cross-functional teams located in several geographies.

Led multiple, cross functional, international teams in the planning, execution, monitoring, control, delivery and life cycle of the network management portfolio.

Responsible for delivering multiple product version, release and modifications.

Responsible for transforming strategies into executable plans and product/solution deliverables for multiple offering Teams.

Coordinated the project development activities between the onsite and offshore teams.

Environment: JAVA, SAP PPQM, SAPMM, SAP SD, OTC, SAP S4 HANA, FICO, P2P, HPQC, Service Now, SAP BASIS, ARIBA, Smartsheet, Confluence, Google Docs, Jira.

Astellas, North Brook, IL

Program Manager March 2018 – February 2019

Develop Project Scope document, define parameters and author the Statement of Work (SOW), obtain consensus on the project deliverables and acceptance criteria, create Work Breakdown Structure (WBS), Responsibility Assignment Matrix, and Network Diagram.

Develop detailed project plans; monitor, and control program budgets and resources.

Make complex strategic decisions and prioritize competing initiatives. Effectively conduct difficult negotiations and resolve conflicts.

Ensure structured change management methodology, present Change Orders to stakeholders, and manage approval and integration process. Track issues, resolution status, and program and quality metrics.

Coordinated with offshore delivery teams, Periodic Performance Reporting to client, On Call Support for P1/P2 incidents.

Involved in Unit testing, Integration testing, Configurations PP and QM Module and uploading master Data.

Master Data Load validations for PP-PI and QM; areas include – BOM, Resources, Recipes, Inspection Lots, Inspection Plans.

Worked on Batch management, Adding New characteristics to the Classes.

Maintained Master Recipe, Maintained and defined plant parameters in MRP, MRP controller, MRP groups, MRP Types, Special procurement, Planning Calendar.

Worked on Engineering Change Management to monitor modification of master data changes

Develop detailed Testing Scripts, Configuration Rationale Documentation and Job Aids as part of ongoing training and development efforts.

Issue tracking and Solving on a daily basis for Various plant, Identified system problems and determined resolution options and best opportunity for resolution in High, Medium and Low priority tickets

Worked on Interface issues with inventory management including Stock Transfer Orders (STO), and Quality Management at production order execution and Shop Floor Control.

Create test plans, UAT, functional and technical, QA black box and white box.

Expert in MS Office System, SharePoint, WSS, MS Project Professional and MS Project Server, Visio, Primavera P6, cloud computing, and automated tools.

Develop detailed project plans; monitor, and control program budgets and resources.

Control scope creep and ensure program quality levels to deliver projects and deliverables on schedule and in budget.

Work with business stakeholders to understand key issues, identify risks and benefits, perform requirements analysis, and build proposal consensus. Business Architect and Business Process Management (BPM) leader utilizing state of the art tools to model, execute, monitor and analyze business processes for efficiency. Collaboratively model process to simulate and analyze what-if scenarios and change ripple-effects. Model business relationships and key role capabilities.

Developed and maintained project schedule, change management, dependencies and continuous tracking

Managed day-to-day project activities (issue tracking and risk mitigation), and facilitated project team meetings.

Proactively worked with project teams to assess risk and introduce mitigation strategies.

Proactively identified and solved project issues through negotiation and/or escalation processes.

Documented project plans, activities and status updates.

Coordinate UAT across various business and technical groups.

Provided overall project communication to stakeholders, and managed stakeholder expectations

Environment: JAVA, SAP BI, Reporting, Big Data, Pre sales, SAP PPQM, S4 HANA,P2P, SAP MM, HPQC, JIRA, Service Now, SAP ARIBA. Smartsheet, Confluence, Google Docs, Jira.

Consumers Energy, MI

Senior Project/ Product Manager January 2017 to February 2018

Responsibilities:

Managed Program / Project communication; Created Program / Project Metrics; Communicated the Program / Project status with team members, PMO & project status.

Executive Program Management, Enterprise Project Management (EPM), Portfolio Management and Engagement Management, practiced in multi-tier program planning, change management, change control, scheduling and analysis, precedence diagram methodology (PDM), critical path methodology (CPM), task breakdown, project/gantt development, Resource leveling, release planning, assessing manpower and tool needs.

Communications focal point, documenting and reporting on both internal and external concerns throughout program lifecycle. Create business and technical requirements, and all RICEF deliverables. Work with business contacts to ensure communications channels are open and positive, ensuring that all team members are appropriately apprised of information.

Comprehended and documented the AS-IS process. Made available standard SAP solution in TO-BE process. Carried out Business workshop sessions for Engineering, MRP, Production to understand both Business process (AS-IS) & SAP Solution (TO-BE) process.

Assisted Process owners in documenting and signoff of the Business Blueprint Print document.

Build Baseline Configuration by defining MRP Controllers, MRP Areas, storage location MRP per plant, Scope of planning for total planning, Special Procurement type, settings for Material creation, Product Hierarchy and configure settings and validate baseline, in Development phase.

Carried out User Acceptance Testing for Order Confirmation, cancellation of Goods Issue & Goods Receipt with MTS, MTO Production orders, BOM’s, Classes, Characteristics, conversion order creation and release, Work Center & Routing, Mass Processing, and Production orders MTS & MTO.

Complete Transition Management activities like preparing training materials; prepare trainers (super-users).

Experienced in Enterprise Systems Planning, with RFX creation of procurement RFI (Request for Information), RFQ (Request for Quotation), RFT (Request for Tender), and RFP (Request for Proposal), Statement of Work (SOW), development and bid evaluation.

Control scope creep and ensure program quality levels to deliver projects and deliverables on schedule and in budget.

Make complex strategic decisions and prioritize competing initiatives. Effectively conduct difficult negotiations and resolve conflicts.

Ensure structured change management methodology, present Change Orders to stakeholders, and manage approval and integration process. Track issues, resolution status, and program and quality metrics.

Implement SCRUM methodology with Jira.

Developed performance UAT test strategy/ project plan

Managed a Large number of Agile / Scrum Projects / Sprints through their entire Life Cycle

Created, populated, updated and monitored the Project backlog (features, Sprints, User Stories)

Managed and facilitated all Sprint activities including Sprint planning, Daily Scum Meeting / stand-up, Sprint demo’s and Sprint retrospective

Environment: Java, Data Warehousing, SAP B1BW, SAP PPQM, SAP SD, SAP S4 HANA, P2P, SAP ARIBA, Smartsheet, Confluence, Google Docs, Jira,

Shire U.S. Inc, Ownings Mills, MD January 2013 – December 2016

Senior Project/ Product Manager

Responsibilities:

Direct the project through the life cycle, defining project objectives, aligning project resources to achieve goals and ensuring established timelines are met.

Record detailed client project requirements, constraints, and assumptions with stakeholders in order to establish the project deliverables, using requirement-gathering techniques (e.g., planning, sessions, brainstorming, focus groups) and the project charter.

Critically evaluate information gathered from multiple sources, develop Gap Analysis, reconcile conflicts, decompose high-level information into details, Transition, Transformation and distinguish user requests from true needs.

Developed operational policies and strategies to coordinate with onshore and offshore support teams for managing operations and infrastructure to avoid outage and downtime.

Proficient in SCRUM, PMI, Waterfall, Iterative and Agile Methodologies. Ability to conduct daily scrum, sprint planning, sprint review meetings and creating SCRUM artifacts.

Worked on Batch Management and batch classification. Use of Batch search strategy. Created Characteristics, Classes and maintained Batch Management for Materials.

Configured PI sheet for Auto Confirmation through barcode, goods issue, goods movement and errors correction during these activities.

Analyzed and resolved issues related to Process Instructions, Types, Process Messages, Control Recipes, PI Sheets raised by end users based on priorities on a daily basis.

Extensively worked on the Priority Tickets related with MRP and Stock/ Requirement lists, Planned and Purchase orders, Goods Movements, standard value keys, control keys, Work center formulas, production supply and Stock postings.

Supported re-configuration of Master Inspection Characteristics (MIC), Inspection Lot, Inspection types and quality control charts.

Facilitated end users, super users and application developers on the functionality, Rate routing, Back Flush, Batch and reconciliation features by imparting training.

Configured control keys to trigger inspection of material to satisfy regulatory requirements setup in QM.

Updated the GR processing time and maintained minimum shelf-life expiration date (SLED), for both batches processed in-house and externally processed products.

Worked on Support for day-to-day business process related to issues classified as bugs, enhancements and new developments.

Interacted with End Users and was also responsible in preparing end user’s training and preparing help manual.

Experienced in Enterprise Systems Planning, with RFX creation of procurement RFI (Request for Information), RFQ (Request for Quotation), RFT (Request for Tender), and RFP (Request for Proposal), Statement of Work (SOW), development and bid evaluation.

Includes the Work Breakdown, Project Organization chart, Communication plan, Risk plan, Quality plan, Cost/budget and Resource plans.

Provide leadership in analyzing functional requirements, procedures and problems.

Coordinate with Business Partners, Technical Analysts and Developers to identify and define specifications, indicate areas of system impact and continuously communicate project status and needs.

Develop, analyze and manage project schedules and appropriate project management documentation.

Develop and implement a communication plan to keep program managers and other stakeholders informed of project status, key future dates/milestones, new and outstanding issues, identified risks, decisions needed, and project spending.

Negotiate project plans and time frames and manage change control processes.

Coordinate user acceptance testing for project team members.

Plan, allocate and schedule resources as required.

Foster a strong team environment.

Environment: Java, Data Warehousing, Reporting, SAP PPQM, S4HANA, SAP SD, SAP ARIBA, P2P

L’Oreal, NJ August 2011 – December 2012

Senior Project/ Product Manager

Responsibilities

Analyze financial forecasts; perform market analysis, competitive intelligence analysis, M&A proposals, Competitive Intelligence, and feasibility analysis. Research, initiate, and manage New Product Development (NPD), Microsoft Valuable Professional, and New Product Introduction (NPD). Manage vendor relations, logistics, planning for geographic expansion and corporate change management road-mapping.

Creating the Process design documents for End to end flows of requisition, workflow, invoicing using MS visio.

Led multiple agile SCRUM and waterfall projects simultaneously as scrum master.

Served as scrum coach to transition and transform numerous teams from a waterfall approach to agile scrum model, since the model was more suited for project; this resulted in increasing the yield by 100% in the first quarter.

Organized and facilitated Sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings (using Rally tools)

Carried out AS-IS study, prepared functional specifications and documented the whole Business Process for validation.

Worked on PP-PI Master Data- Material Master, Task Lists, Resources, BOM, Equipment Master, Vendor Master, and Control Recipes with operation and phases including Process Instruction Sheets and Production Versions.

Configured Resource Hierarchies, Production Versions Selection, Master Recipe Selection, Operations, Phases, Process Order Scheduling Types, Process Order Release, Goods Movement, Control Recipe, Destinations.

Worked with Process Management, PI Sheet and Process Category.

Used Planning Strategy - Make to Stock (MTS-40) – discrete manufacturing environment.

Maintained Master recipe profiles, Recipe status and defined control key to print time ticket.

Configured Standard Value keys, formula and production supply areas for capacity requirements in resources.

Responsible in creating operations and phases in Master Recipe by defining the control keys.

Defined and configured Batch management in Process Orders.

Defined and configured Production schedule profile, MRP Plant Parameters and Batch determination processes.

Defined and configured Process Order Type and its parameters.

Configured MRP Demand planning and scheduling procedures to integrate with Purchasing and delivering requirement.

Created business procedures (BPP) for execution of PI sheet.

Coordinating with technical team by working on functional specifications for customization according to user requirements to address all RICEF objects that were identified in the business blueprint.

Setup MRP Run parameters for background processing.

Conducted Workshops for Business Process Owners (BPO) and Subject Matter Experts (SME) – in PP-PI Master Data, Planning and Execution.

Created Test Scripts, Test Cases and Test scenarios for various testing environments.

Conducted Unit testing, User Acceptance testing (UAT) and Integration testing.

Worked on Cut-over Phase and migrated the data from Legacy to SAP using LSMW Procedures.

Prepared Configuration document and End user training manual and provided Post Implementation Support.

Project Management including Vendor Management (3rd party software used), Transition Management, Communications, Risk Management, Release Management, Microsoft Valuable Professional, special projects planning & deployment activities. Scope the major milestones, timelines and overall business objectives of the project that must be achieved.

Environment: Java, SAP B1BW, Reporting, SAP SCM, SAP HR, SAP SD, SAP S4 HANA, P2P

Good Tire and Rubber company, Buffalo Grove, IL Jan 2010 – July 2011

Project/ Product Manager

Responsibilities

Product launch – plan the launch of new products and releases and manage the cross-functional implementation of the plan – gathering requirements from users/customer

Responsible for gathering Requirements from business users and business analyst on Data Quality issues in Data Ware housing environment.

Introduced agile methodology in a waterfall environment with offshore model. Implemented custom communications plan for requirement gathering and change management; this increased annual revenue by $7 million.

Assist with go-to-market planning and communications of software delivery

Track schedule using Microsoft Project and manage project within SharePoint

Take the project from original concept to final implementation using SDLC

Develop detailed work plans, schedules, project estimates, resource plans, and status reports for all business resources and end users

Accomplished training in Production Planning - Worked on MRP, BOM set up, Work Centers and Routings, Planning Strategies, Stock Requirements list and Material Master.

Configured settings in planning run, worked on basic dates scheduling and lead time scheduling in the planning run

Deep understanding of Demand Management configured planning strategies – Make to stock

Demand Management: Generated Planned Independent Requirements, Sound knowledge of different Planning Strategies and their applications

Material Requirement Planning: Worked on Material requirement planning, Master production scheduling and Consumption based planning

Sales and Operation Planning: Well versed with and worked on Planning methods and Transferring SOP data to demand management, capacity planning MRP Run.

Extensive experience in IDOCs functionality. Implemented interfaces to Intercompany vendors, interfaces to customer (Advance shipment notification) and also worked on interfaces to third party logistics providers.

Assisted in Formulating Unit Test scenarios and Integration Test scenarios, developed test scripts.

Learned Variant Configuration: defining new characteristics and pre-conditions and made relevant changes in process instructions.

Developed KMAT material and material variants, performed configuration simulation and tested the VC materials for MRP.

Worked on creating Super BOM, Super Routing, assigning selection conditions and procedures.

Environment: JAVA, Data Warehousing, Reporting, SAP PPQM, S4 HANA, SAP MM., P2P

Daimler Trucks, Portland, OR

Project Manager Jan 2007 to December 2009

Responsibilities:

Enterprise Project Management (EPM), Portfolio Management and Engagement Management, practiced in multi-tier program planning, change management, change control, scheduling and analysis, precedence diagram methodology (PDM), critical path methodology (CPM), task breakdown, project/gantt development, Resource leveling, release planning, assessing manpower and tool needs.

Communications focal point, documenting and reporting on both internal and external concerns throughout program lifecycle. Create business and technical requirements, and all RICEF deliverables. Work with business contacts to ensure communications channels are open and positive, ensuring that all team members are appropriately apprised of information.

Facilitate Scrum ceremonies: Scrum Planning, Daily standup and Scrum of Scrum, Sprint Reviews & Retrospective.

To provide Capacity Planning, Velocity projection, Effort estimation, facilitating meetings.

Used Burn down charts to show task and sprint progress.

Remove team/project /organization impediments that are preventing teams from accomplishing their goals.

Maintaining project deliverables within the scope.

Experienced in Enterprise Systems Planning, with RFX creation of procurement RFI (Request for Information), RFQ (Request for Quotation), RFT (Request for Tender), and RFP (Request for Proposal), Statement of Work (SOW), development and bid evaluation.

Control scope creep and ensure program quality levels to deliver projects and deliverables on schedule and in budget.

Make complex strategic decisions and prioritize competing initiatives. Effectively conduct difficult negotiations and resolve conflicts.

Ensure structured change management methodology, present Change Orders to stakeholders, and manage approval and integration process. Track issues, resolution status, and program and quality metrics.

Implement SCRUM methodology with Jira.

Developed performance UAT test strategy/ project plan

Managed a Large number of Agile / Scrum Projects / Sprints through their entire Life Cycle

Created, populated, updated and monitored the Project backlog (features, Sprints, User Stories)

Managed and facilitated all Sprint activities including Sprint planning, Daily Scum Meeting / stand-up, Sprint demo’s and Sprint retrospective

Environment: Java, Data Warehousing, SAP PPQM, SAP S4 HANA, SAP SD

EDUCATION

Education:

Master in Information Systems-Central Michigan University, Mount Pleasant, MI, USA

Certifications:

Managerial Accounting

Financial Accounting

SAP America Certified

SAP Enterprise software Management

SAP ABAP/4 Programming Managerial Systems

SAP SCM Configuration & Implementation of Global Systems

Scrum Certified

PMP Certified

Spanish knowledge

References: Available on request

Contact this candidate