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Great customer service

Location:
Edmonton, AB, Canada
Posted:
January 05, 2021

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Resume:

Jaswinder Kaur Saini

#***,**** ** ***

Edmonton

T6L5W7

+1-250-***-****

Email:adi7cf@r.postjobfree.com

OBJECTIVE

To obtain a challenging background and professional experience to contribute to the organization's noble and humanitarian goals and simultaneously provide excellent opportunities for career development and personal growth.

EDUCATION

Arts and Science Diploma May 2015 – April 2017

Selkirk College, Castlegar, BC, Canada

12 SD girls Senior Secondary School 2012 – 2013

Punjab, India

WORK EXPERIENCE

The Real Canadian Wholesale Club, Nelson BC (Cashier)

January 2020- December 2020

•Welcoming customer

•Answering their questions

•Helping them locate items

•Operating scanner, scales, cash registers and other electronics

•Handling cash

•Supervise all cashiers when in the cash office

•Handling PC Express

Shoppers Drug Mart, Nelson, BC (Cashier and Merchandiser)

Sep 2020-Dec 2020

•Audited and reconciled due backs, petty cash, overage/shortage from all properties on a daily basis

•Maintained a close working relationship with the General Manager and Front Office personnel

•Conducted quarterly front desk cash bank audits, identified deficiency and enacts procedures to reduce future losses

•meeting with suppliers, distributors and analysts.

•managing budgets.

•predicting sales and profits.

•negotiating quantities and delivery time-scales.

A&W, Nelson, BC (Supervisor)

October 2015 – August 2020

•Maintain and ensure compliance with regulatory agency standard plus for all organizational policies.

•Maintain proper temperature of food line items as per regulatory board and provide efficient serving line for same.

•Oversee shortlisting of food packages through efficient selection and removal process plus check daily updates.

•Maintain upkeep of safety and sanitation standard at highest level and ensure compliance with all regulatory boards.

•Manage all communication and perform troubleshot on various process and initiate in appropriate decision making.

•Prepare reports and forms and ensure completion within appropriate timeframe.

•Making sure of Inventory Orders on timely Basis

•Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change

•Keep reports of transactions and making sure they are deposited in Bank on timely manner.

Villa Motel, nelson, BC (Front Desk/Customer Service Representative) June 2018-october 2019

•Greet guests and provide them with superb customer service.

•Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.

•Answer all client questions and incoming calls.

•Redirect phone calls to the appropriate department and take down messages.

•Accept all letters and packages, and distribute them to their appropriate departments.

•Monitor, organize and forward emails.

•Track and order office equipment and supplies.

•Maintain records and files.

7 Eleven Gas Station, Nelson, BC (Sales Associate)

July 2017- October 2017

•Deliver excellent customer service that ensures ongoing sales and high levels of customer satisfaction

•Work with customers to determine their needs and then recommend the right product to solve the customer’s problem

•Assist in ensuring that the product presentation area is clean and organized

•Develop and cultivate strong buying relationships with customers

•Use company literature and available training resources to stay up to date on product features

Husky Gas Station, Nelson, BC (Sales Associate)

May 2016- September 2016

•Billing the customers for their purchase.

•Settling customers problems in a mutually agreeable manner

•Answer area questions and providing directions if needed

•Sell Lottery’s

•Preparing daily reports of oil and gas

•Ordering stock, pricing and shelving incoming goods

Joint Venture Contracting LTD, Aldergrove, BC

July 2015 – September 2016

Multi Service Worker:

•Florist

•Maintaining Flowers

•Delivery of Flowers

•Cleaning etc

SUMMARY OF SKILLS

•Strong verbal and written communication skills

•Adaptability to adverse situations

•Computer skills MS Office, Internet and various email programs

•Punctual, decision-maker and problem solver

•Responsible for all tasks assigned

•Strong work ethic

•Friendly and open-minded: committed to client satisfaction

•Working under pressure

•Good at resolving customer problems

VOLUNTEER WORK

•Volunteered for organizing club related to various school functions

•Cooked food for poor and distributed clothes among the poor in India

•Blood donation camp at school

•Dance Training at school

HOBBIES

•Volunteering my talent

•Like Hosting online discussions

•Travelling

•Cooking

REFERENCES

Gater Mounaim (District Manager Retail Clubs)

adi7cf@r.postjobfree.com

Phone-403-***-****

John Sirey (Store Manager)

The Real Canadian Wholesale Club

adi7cf@r.postjobfree.com

Phone- 250-***-****



Contact this candidate