Victoria L. Crawford

Chicago, IL adi77c@r.postjobfree.com 773-***-**** www.linkedin.com/in/VictoriaLCrawford PROFILE

Savvy and detail oriented professional with proven leadership abilities in working as a team, handling conflict resolution and great adaptability; organizational development with the ability to increase and improve motivation and employee relations; display a strong combination of supervisory skills, leadership knowledge, and coaching skills to accomplish any given task for an organization; Lively hard worker and willing to undertake whatever it takes to make this organization even more successful. AREAS OF KNOWLEDGE

Public Speaking Event Planning Readiness Management Project Management Office Management Customer Service Resource Management Innovative

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PROFESSIONAL EXPERIENCE

Rush University Medical Center Chicago, IL

Administration Assistant II February 2019 – July 2020

● Assist multiple directors across different displaces

● Provide multiple administrative support for multiple displaces

● Managed multiple calendars, emails and phone lines for multiple displaces

● Processed reimbursements for staff, employees and students

● Balanced monthly deposits to cashiers on behalf of multiple displaces

● Provide administrative support for students from multiple colleges

● Established new customer support for students and staff

● Examined checks for identification and endorsement

● Place supply orders for multiple displaces as needed

● Create new operator’s manual

● Project management

● Product management

● Assist during changed due to COVID- 19

● Complete travel arrangements for supervisors

● Data entry

● Numerous typing and filing duties

● Handle confidential information

● Strong computer and internet research skills, flexibility, excellent interpersonal skills

● Send invoices and financial statements to accounts payable

● Word processing, creating spreadsheets and filing

● Responsible for customer service and investments

● Designing and processing swag gear

Bridgelink Business Chicago, IL

Marketing intern March 2019 – July 2019

● Conducting research and analyzing data to identify and define audiences

● Overseeing and developing marketing campaigns

● Organizing events and product exhibitions

● Coordinating internal marketing and an organization’s culture

● Promotional activities

● Developed formats and guidelines for marketing team Robert Morris Chicago, IL

Lead officer/ Peer Mentor February 2018 – Present

● Help support and manage incoming freshmen students.

● Explaining decisions to students recognizing their special interest and representing them in efforts to gain desired determinations

● Recommend and determining the services and needs of the students and their benefits.

● Ensuring the campus is a safe positive environment for students.

● Helping students stay onboard with financial plans and developments.

● Coaching and mentoring.

● Administrative and clerical work.

Truth Italian Restaurant Chicago, IL

Floor manager March 2017 – Present

● Managed a six people team

● Ensuring state laws and regulations were followed and building regulations were met pertaining to a service, disability

● Set up for event and manage event planning site.

● Ensure customer needs are met and exceeds their standards

● Performing, ordering and/or evaluating diagnostic tests to identify and assess customer needs

● report symptoms or changes in restaurant condition, maintain accurate detailed reports/charts.

Shiftgig Chicago, IL

Community Success Team June 2015- July 2017

● Manage employee’s personal identification information for over 100,000 specialists in 12 cities.

● Manage high call volume environment.

● Displayed a strong combination of supervisory skills, leadership knowledge, and motivational skills to accomplish any given task for an organization.

● Manage and possessing administrative rights to 8 systems.

● Assist with the hiring and termination of employees.

● Assist with background checks and e-verification.

● Managed Payroll.

● Conduct reference and background checks.

● Maintain employee records

● Recruitment and placement specialists

● Conduct interviews

Additional Responsibilities: Project Management

● Perform assignments using engineering techniques, procedures, criteria, and judgment with little supervision.

● Be responsible for project sales and marketing

● Serve as the primary authority for assigned projects

● Develop and define scope of services

● Maintain project quality meeting client

● Develop and attain labor budget and project schedules

● Teamwork and collaboration

United States Army Fort Riley, KS

Operations Supervisor April 2011- July 2012

● Improve the operational system, processes and policies in support of organization mission.

● Manage and increase the effectiveness, readiness and efficiency of support services, through improvements to each function as well as communication between support and organizational planning.

● Management of budget in coordination with Commanding Officer

● Oversee overall financial management, planning, systems and controls.

● Regular meetings with Command SGT Majors and Battalion Commanders as well as supporting officers and higher-ranking NCO's

Chaplains Assistant January 2009 -July 2011

● Synchronize religious support in the contemporary operating environment.

● Integrate the Unit Ministry Team into a tactical element.

● Coordinate force protection for religious support operations.

● Monitor situational awareness for the Unit Ministry Team.

● Coordinate the circulation of the Unit Ministry Team in the contemporary operating environment.

● Maintain reports, files, and administrative data for religious operations.

● Coordinate religious support in the absence of the chaplain.

● Organized events for parties up to 350 people.

● Provide support to the chaplains during missions and everyday activities.

● Apply technology to religious operations.

● Developed the budget and funding.

● Supervised four other junior chaplain assistants. EDUCATION

Robert Morris University

Chicago, IL

United States

Associate’s Degree 2018

Bachelor’s Degree 2019

Master of Business Administration 2020

COMPUTER SKILLS

Operating Systems:

Windows, Chrome OS, Mac OS X

AWARDS

● Army Achievement Medal x2

● Army Accommodation Medal x2

● National Defense Service Medal

● Global War on Terrorism Medal

● Army Service Ribbon

● Expert Marksmanship Badge

● Combat LifeSaver Badge

● Certificates of Achievements Awards x5

● Afghanistan Campaign Medal with two campaign stars, vice Combat Life Saver. VOLUNTEER

● Junior Achievement

● Big brother big sister program

● Peer Mentor

● Pancake Club

● Orientation leader

● Active Minds

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