Sales Social Media

Paige Shell, MBA, EdD

● Nashville, TN ● 770-***-**** ● adi6u9@r.postjobfree.com

Magnetic and engaging professional continuously demonstrating advanced knowledge of business development and training to excel with transferrable skills in all industries. Outstanding course development and presentation skills, developed by 5+ years’ experience in sales team training, marketing management, social media management, market data analysis, marketing strategy, financial management, strategic leadership, and communication management. Professional Experience

Parks Hospitality, LLC

Area Sales Manager (July 2020- September 2020* laid off due to COVID)

• Leading the opening of the Tru by Hilton Nashville Franklin Cool Springs set to open January 2020, handling all corporate contacts and blitzing leading up to opening.

• Working with all business travel and local corporate account for the Aloft Nashville Franklin. Negotiating accounts and corporate group rooms for the Aloft.

• Consistently working with the sales teams at both properties to ensure proper flow and dynamics. Leading training efforts to new sales managers and new employees of the Tru by Hilton.

• Actively demonstrating a presence in Franklin, TN and Williamson County at local events and networking opportunities.

• Pro-actively working to shift share from other hotels in the surrounding areas. Groups360

Account Manager (February 2020-May 2020* laid off due to COVID)

• Operating as the lead point of contact for specific accounts related to regional sales directors through client relationship management and contracting.

• Negotiating contracts and agreements to maximize profit for clients and Groups360.

• Developing new business through current relationships and partnerships.

• Experience with SalesForce Lightning and GroupSync. Northpoint Hospitality, LLC

Tri-Brand Property, Assistant Director of Sales and Events Springhill Suites, Residence Inn, and AC Hotel Downtown by Marriott, Nashville, TN (2019- 2020)

• Actively selling the corporate market (30+ rooms and event space), for 470-room hotel and 10,000 square feet of meeting space. Working closely with Director of Sales for business development and revenue management/ strategy.

• Personally booked $520,000.00 in group business, in July 2019, for future business in 2019 and 2020.

• Successfully leading and developing a team of one assistant director of sales, five sales managers, catering sales manager, and three sales coordinators. Leading the team to embody values and culture of NorthPoint Hospitality, LLC. (Leading the team independently for 6+ months without a director.)

• Responsible for the onboarding of all new employees within the sales department, conducting training specialized to each job within the sales department. Created training plans and ensured follow through and understanding from all employees.

• Worked seamlessly with Director of Sales and Vice President of Sales and Marketing to ensure follow through from on property sales managers, securing additional business for hotel.

• Driven to continue learning the sales process and new training items for team and conducting quarterly trainings in a positive and successful atmosphere.

• Responsible for vendor ordering, accounts receivable/ payable, invoice coding, and catering ordering for all events in meeting space. Running weekly BEO meetings and communicating to all departments any needs. Tri-Brand Property, Sales Manager

Springhill • Opening Suites, sales Residence manager Inn, for and the AC first Hotel three-Downtown branded Marriott by Marriott, property Nashville, in the world. TN (2018- 2019)

• Compiled all training plans and documents for onboarding additional sales managers and sales coordinators.

• Secured corporate business (50 or less rooms + events) with personally $1 million+ in pre-sales for 2019.

• Proudly working in a fast pace work environment, switching between event management and selling the hotel. Ability to bounce back and forth effortlessly.

Chartwell Hospitality

Dual Property, Sales Manager

Hampton Inn by Hilton, Nashville, TN (2017- 2018)

• Dual Property Sales Manager for Hampton Inn by Hilton Vanderbilt West End Vanderbilt and Hampton Inn and Suites by Hilton Nashville-Vanderbilt/ Elliston Place.

• Proactively selling the hotel through face to face appointments with customers and tele-prospecting.

• Conducted reporting each week for above property management, producing important reports on property successes and challenges.

• Building strong relationships and loyalty with top producing clients and maintaining professional integrity.

• Conduct STAT sales training for corporate office, teaching the sales process to operation representatives at all hotel properties in the Chartwell Hospitality portfolio. Sales Manager

Hampton Inn by Hilton, Brentwood, TN (2015- 2017)

• Achieving monthly top line revenue goals and increasing the STAR market share of the hotel.

• Preparing, implementing, and compiling data for the strategic sales plan, monthly reports, annual goals, sales and marketing budget, forecasts and other reports as needed.

• Direct and manage all group, transient, and meeting space activities to maximize revenue for the hotel.

• Increased group sales by $128,000+ year over year.

• Worked closely with line level employees and C-Suite leaders to ensure seamless follow through from the Sales Coordinator corporate level to property level. Hampton Inn by Hilton, Brentwood, TN (2015)

• Develop rates, group sales and meeting space deployment strategies through review of competitive data, demand analysis and mix management.

Guest Hampton • Service Completed Inn by Agent Hilton, a training Brentwood, manual TN for the (2015) sales manager position to be used at the property for all onboarding.

• Representing the excellent customer service of the Hilton brand by providing information concerning the hotel, facilities, and information of surrounding hotel area with a positive and upbeat attitude.

• Directing social media outputs to create stronger visibility for the hotel and attract more customers to the Nashville/Brentwood area.

• Assisted the Assistant General Manager with leading team of seven guest service agents, assisting with all training, and schedule making.

Education

Trevecca Nazarene University – Nashville, TN. Doctor of Education, Organization Development and Leadership, May 2020 Lipscomb University – Nashville, TN. Master of Business Administration, Strategic Leadership, December 2015 The University of Alabama – Tuscaloosa, AL. Bachelor of Science in Hospitality Management, May 2014

Contact this candidate