Sales Manager

Jeffrey De La Cruz

West Orange, NJ ***** 646-***-**** adi6o2@r.postjobfree.com LinkedIn

Senior Director, Supply Chain

13+ years optimizing supply, analyzing data, solving problems, creating solutions, and building strong teams.

Areas of Expertise

Inventory Planning

Quantitative Analysis

Team Leadership

Process Improvement

Sales Forecasting

People Management

Complex Problem Solving

Adaptability / Flexibility

Continuous Improvement

Price Point Analysis

Coaching & Mentoring

Operations Management

Training & Development

Data Analysis & Reporting

Warehouse Optimization

Creative Solutions

Professional Experience

DIRECTOR, SUPPLY CHAIN MANAGEMENT Clean Harbors, Norwell, MA

2018 - 2020

Managed inventory across all lines: private label, direct market, manufacturing, and internal use. Defined team hierarchy to include inventory planners, analysts, and data managers. Established data warehouse to support daily inventory management. Team served as internal consultants and project team across the business.

Originated 12+ processes with sales and operations planning (S&OP) protocols to efficiently manage inventory. Affected monthly reforecasting, item ranking, min/max updating, exception reporting, analyzing disposition, etc. Collaborated with IT to develop internal forecasting tool; applied adaptive exponential smoothing; replaced JDA software.

Led special project with colleagues from distribution center (DC) operations, item management, and transportation to regulate inventory transportation costs. Lessened travel by 45.6% (423K miles), saved ~$1M, and increased trip benefits.

Heightened efficiency in new DC with design to optimize pallet positions. Calculated slotting location logic using item stratification; minimized travel distance; and diminished errors. Lowered internal freight costs and boosted DC capacity with 59 full truck load (FTL) drop and swap opportunities for an annual total of 708.

CVS Health, Woonsocket, RI 2014 – 2018

DIRECTOR, SUPPLY CHAIN MANAGEMENT (2016 – 2018)

Managed team of 10 to solve problems and recognize insights for senior leaders to originate innovative strategies or derive interventions. Team employed multiple tools such as Teradata, Oracle, Tableau, Alation, Eureqa, Alteryx, and SAS.

Designed suite of actionable reporting to pinpoint stagnant inventory; shrank inventory by $19M. Partnered across functions to visualize attrition model for high-risk patients (87% accuracy). Client reacted to retain patients and maximize growth.

Studied opportunities to lower walkaway and out of stock by adjusting ordering schedule and quantities. Furnished stores with statistically recommended order quantities and monitored sales to track store performance.

Trained team of exceptional analysts to transition from single department focus to cross-department support within one year. Expanded team availability by eliminating outdated processes and reports. Automated 75% of reporting functions. Created suite of self-service tools for business partners to minimize ad hoc requests with web-based dashboards.

Decreased waste by $30M+ through interdepartmental teamwork with leaders of operations, inventory returns, and store support teams.

oConserved $14M through detailed analysis of millions of drug overstock items at hundreds of retail stores across the nation. Endorsed inventory redeployment to multiple channels, specialty providers, and long-term care facilities.

oLessened high cost of hold by $6M. Suggested lower dispense rate of high-cost drugs with high return rates unless patient pickup validated. Profiled consumers by prescribed drug, insurance coverage, copay, and other criteria.

oIdentified and closed training gaps and streamlined credit returns on specified stock to retain $7M.

oEnhanced return to stock process through sales focus on inventory with short shelf life and higher risk of expiration.

DIRECTOR OF INVENTORY MANAGEMENT (2014 – 2016)

Supervised team focused on demand forecasting accuracy, effective product allocation, supply planning success, inventory optimization, and gross margin return on investment (GMROI). Employed JDA Fulfill & Optimization, E3, Soft Solution, database programs, and spreadsheet models. Instituted company in-stock reporting requirements. Teamed with data management and analytics teams to implement visualization tool across inventory department.

Managed 27 categories representing $3B in annual sales. Partnered with eight category managers to further business strategies, generate sales forecasts, and calculate financial budgets. Established inventory financial forecast process for $20B front store business.

Launched initiative to optimize seasonal profitability by refining buying and raising sell-thru. Reduced inventory by $31M.

SENIOR MANAGER, INVENTORY STRATEGY AND PROFIT ANALYTICS Henry Schein, Melville, NY

2012 - 2014

Increased shareholder value and profitability with exceptional team; earned incremental profit via new avenues to hone efficiencies within global supply chain. Added $1M in gross profit with original forward buy expansion. Implemented quarter-end inventory reduction plan and shrank inventory levels by $18M.

Liaised with all teams associated with global supply chain. Identified training gaps for 100+ staff; conducted 600 hours total training, accommodating individual learning styles.

Designed best practices and operating processes for purchasing team including inventory balancing; forecasting accuracy tool; critical and late PO processes; service level matrix; blue chip buyer recognition; and a service level analysis dashboard.

Eliminated $300K in freight expenses by overhauling purchasing process. Renegotiated supplier contracts and closed training gaps on invoice reconciliation. Spearheaded initiative to minimize shrink due to expiration; saved $1.1M.

Produced $2.5M profit with strategic initiatives.

oDirected speculation buy analysis and identified strategic investments of $800K.

oInstituted tiered pricing which yielded an additional $1.7M profit annually.

MERCHANDISE FINANCIAL PLANNER Ann Inc., New York, NY

2011 - 2012

Planned and oversaw suits, dresses, footwear, jewelry, and accessories lines. Ran promotions and pricing strategies at the style level to increase profitability.

Generated detailed analyses and launched action plans to drive results for focus lines.

oJewelry – adjusted inventory and price points for holidays and non-holiday periods.

oFootwear – performed price elasticity analysis. Forecasted demand at multiple price points to maximize profitability.

oSuits – SKU analysis identified store attributions based on ability to sell in SKU-intensive business.

Education

Bachelor of Science (BS), Supply Chain Management Syracuse University, Syracuse, NY

Bachelor of Science (BS), Marketing Syracuse University, Syracuse, NY

Advanced Leadership Training Duke University, Durham, NC

Technical Proficiencies

Microsoft Excel

Visual Basic Coding (VBA)

JDA Fulfill & Optimization

E3 Advance Warehouse Replenishment

Tableau Visualizations

Microsoft Outlook

Microsoft PowerPoint

think-cell

Microsoft Visio

Visibility

Microsoft Access

MicroStrategy Reporting

Web-Focus Info Assist

MiniTab

Basic Coding (SQL)

Teradata

Oracle

SAS / Eurega / Altenyx

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