Terrance Benson
*** ** ** *** * Enterprise, Al. *6330 *(C) 251-***-****
“Business Professional with a Reputation for Customer Attainment” Highly motivated and skilled Business Professional seeks position with a dynamic organization that welcomes initiative and dedication, and demands excellence in consistently meeting business objectives and exceeding standards. Offering an exceptional ability to work under high pressure, solid management acumen, and a proven ability to build client base and association membership levels. I have over 8 years of sales and management experience, acquiring new accounts, hiring, training and motivating a sales team to drive profits as well as obtain high customer service scores. AR E AS O F E X P E R T I S E
* Operations Management * Membership Management * Business Development
* Personnel Management * Client Database Management * Team Leadership
* Customer Service * Referral Based Client Lists * Strategic Planning/Forecasting
* Human Resources * Prospect Qualification * Profit Maximization C AR E E R P ATH Assistant General Manager, July 2019 - present
Americas Car-Mart
Conduct daily operations with training sessions and role-playing to make associates better.
Run sales meetings providing sales quotes and prospects. Responsible for over 88% of returns in collections. Maximized inventory and sales to over 50%
Responsible for underwriting and finance.
Increased sales volume with repeat customers by providing excellent customer service. Security Gaurd, July 2018 - present
DSI Security, part-time
Monitor visitor and truck gate
Checking badges for identification and entry onto properties Patrol facility conducting firewatch
General Manager, June 2016 - June 2019
TMX Financial
Train and develop employees for promotions to advance their career. Conduct sales meetings to motivate team and provide feedback. Responsible for teaching team skills for proper underwriting and appraisals. Maximize loan potential for customer, while maintaining great customer service. Implement marketing strategies to increase the volume of customers and profit. Accomplishments: I have increased the store volume from a $324,000 dollar store to a
$415,000 dollar store
I have gotten two assistant store managers promoted to store manager Branch Manager, Jan. 2010-June 2016
Enterprise Rent-a-car
Responsible for sales and marketing, employee development, fleet growth, income and expense analysis, budgeting, training, hiring and overall branch operations Marketing to insurance companies, dealerships, body shops, corporate businesses, hotels, and RV parks
Manage branch efforts in providing a high level of customer Supervise management team
Accomplishments:I increased the fleet over 65% during the time I was there by negotiating a deal with The Hangout Music Festival and Jack Edwards Airport I got 4 management assistants promoted to assistant managers and 5 assistant managers promoted to branch managers
Security Gaurd,August 2013 - June 2016
Inner Parrish Security, part-time
Monitor parking lot and condos for members of the facilities. Assistant Manager, Sep 2007- Jan 2010
Enterprise Rent -a-car
Successfully oversaw all aspects of sales and marketing, mentoring and motivating others Facilitated the achievement of sales quotas through the leadership of other employees Maintained a steady business growth through the accomplishments of exceptional customer service
Call on insurance companies, dealerships, body shops, corporate accounts, hotels, and RV parks
Develop branch business and operational strategy
Accomplishments: I helped 2 Management trainers get promoted to Management assistants
I helped increase the total fleet by 20%
Assembly Line Feb./ 2007-Sep. /2007
Hyundai Motors
Team member of a general assembly line
Lead group of workers by learning 19 of 23 positions on the assembly line Montgomery Ford LM Nov./2005-Feb. /2007
Assistant Controller
Oversaw all Accounts Payable and Accounts Receivables functions Provided exceptional service to drivers, staff and vendors Managed group conducting titles, wholesales, payroll, and cashier Negotiated with vendors for invoices and monthly statements Preformed monthly inventory, and reconciliations
Sonic Automotive Oct./2004- Nov./2005
Conducted a daily report of the receivables and bank deposits Maintained an orderly filing system
Accomplishments: I was promoted to accounts payable clerk in six months I was promoted to assistant controller seven months later E D U C AT I O N B. SC. Accounting 1998-2004
Alabama State University
TECHNOLOGY
* Microsoft Windows * Microsoft PowerPoint* QuickBooks Pro
* MS Word / Excel * Arkona Software * Windows XP * Arms Auto