Objective

I’m a driven learned individual with both customer service and administrative support experience. Currently, I am employed by the Social Security Administration (FDH), where I serve as a Medical Disability Examiner. I serve as a flexible team-player to meet the needs of the Administration, including but not limited to serving as a liaison between the Administration, claimants, healthcare providers, and a plethora of professionals. I have completed undergraduate and graduate degrees in Criminal Justice and Psychology, as well as, coursework in criminology, global security, and research/data analysis. When considering my rigorous academic background and professional experience, I feel that I will serve the Commonwealth well in the position. I am in the process of relocating. I hope the information outlined in this objective is enough to warrant a face-to-face interview.

Experience

Social Security Administration (FDH) September 2017-Present

Medical Disability Specialist

At SSA, I serve as a Medical Disability Examiner. My tasks include, but aren't limited to, reviewing disability claims of claimants to determine eligibility, analyzing medical records, treatment reports, and assessment of physical damages. I also serve as a liaison between the Administration, Mental Health Professionals, and Healthcare Providers.

Jupiter Composite Group December 2016-August 2017

Laminator/Project Manager

At Jupiter Composite Group, I served as a Laminator/Project Manager, where, on a daily basis I assisted with assembly of wind energy turbines in the field. My role extended to an administrative role, which included ordering materials, constructability reviews (profitability), and scheduling.

Loomis June 2015-June 2016

Armed Service Technician

At Loomis I was responsible for, but not limited to, vigilantly replenishing/servicing ATM Machines, coordinating with retail upper management of various enterprises, following a strict protocol/procedures, and practice defensive driving tactics to ensure safety of cargo/avoid bodily harm.

Winn-Dixie June 2007-August 2012

Customer Service Representative

At Winn-Dixie, I was responsible for front end service activities, including, but not limited to, conducting cash transactions, providing exceptional customer service to patrons, custodial tasks (when assigned), coordinating with vendors to ensure strategic product placement.

Education

Florida Agricultural and Mechanical University

Bachelor of Arts Criminal Justice and Global Security

Degree Conferred: December 2014

North Central University

Master of Arts Psychology

Degree Conferred: March 2019

Skills

Strong interpersonal and service skills

Excellent communication and verbal skills

Able to strategic and creative analysis

Excellent collaborative and leadership skills.

Tech Savvy

Extreme Attention to Detail

Exceptional Customer Service

Emotional Intelligent Brand Ambassador

Statistical Data Analysis