Sonia Vargas
******.******@*****.***
Professional Experience
Riya Collective November 2019-August 2020
Operations, Team Lead/ Merchandising Operation
- Managed daily operations including packaging, shipping, and customer support.
- Helped manage sales to reach monthly goals.
- Created processes to streamline operations and customer support.
- Responsible for changing prices for markdown, promotions, or special events
- Responsible for the set up of products on the website including product descriptions, categorization and upload of images on the website.
- Responsible for the e-commerce product photography process from the beginning to final product. Including finding models, ensuring setup is ready, models are styled etc...
- Worked with the marketing to create content for the social media platforms. Unison
Recruiting Coordinator (Contract) May 2019- September 2019
- Manage interview logistics between candidates and hiring teams for phone screens, videoconferences, and onsite interviews.
- Partner with other members of the People and Recruiting team to build a network and communicate current and future needs.
- Worked on over 41 requisitions across the board i.e. Technical, General, and Administrative recruiting coordinating.
DoorBird/ Home Automation Group San Francisco
Executive Assistant/ Customer Support October 2017- May 2019
- Supported 3 sales executives with calendar management, travel coordinating and convention coordinating.·Onboard, manage, and support partners in the United States, South America, and Canada.
- Managed 4 conventions a year from the initial planning to final execution.
- Responsible for answering questions regarding product, pricing, payment, cancellation, and tracking of orders.
- Served as office manager and was responsible for keeping vendor relationships and keeping the office supplies stocked.
- Responsible for HR support; including setting up health insurance and 401(k). The Dolan Law Firm San Francisco, CA
Case Manager October 2016- October 2017
- Responsible for speaking with potential new clients regarding personal injury, employment cases.
- Responsible for gathering the timeline of events to forward to the attorneys.
- Created legal documents for the clients to sign. Receptionist (promoted) March 2016-October 2016
- Responsible for answering phones and redirecting calls to appropriate parties.
- Greeted clients, job applicants, and other visitors to the firm in a courteous and professional manner, determine their needs, and direct them to the proper person; obtains each visitor's name and ensures that he/she has an appointment or is expected.
- Coordinated the filing of incoming and outgoing correspondence. Performed other necessary duties and participated in projects as assigned/needed. Education
San Francisco State University, San Francisco CA December 2015 Bachelor of Arts Degree in Communications Studies
Skills
Fluent in English and Spanish
Proficient in MS Word, PowerPoint, Outlook, G-Suite, Greenhouse, Slack, Airtable, Front, Shopify, GoShippo