Store Manager Executive Assistant

LANDON MILLER

**** ********** **, *******, **, **531 *****************@*****.*** 510-***-****

PROFILE

Community Engager specializing in mentorship, employment development and employee relations. Corporate level experience in investor marketing and recruiting. Leadership, conflict resolution, and growth. Inspiring and exposing underserved markets to brighter futures.

EXPERIENCE HIGHLIGHTS

Recruitment and Employment Development

Utilize company maturation goals in assessing employment needs per location to thoroughly recruit, screen, and interview potential candidates for employment

Evaluate and revise job requirements to acclimatize to the current regional targets

Utilize hands-on and traditional methods including role plays, shadowing, and presentations to train new and continuing employees cross-regionally

Engage employee learning through phone and email consultations, and field training practices

Actively address inner-office concerns and build solutions for improvement

Implement company policies and procedures to ensure compliance

Sales and Performance Management

Develop and oversee workshops and seminars geared towards empowering youth

Facilitate team meetings

Coach staff teams to be top sellers utilizing strategic sales methods and employee incentive programs

Elevated three store locations to number 1 in their region in incentive sales drastically increasing the profit margins

Rated top monthly performer for twelve consecutive months resulting in the promotion to the “Best of the Best” sales program for topping sales and upgrade averages

Developed curriculum and programs to be duplicated for expansion sites

Maintained the highest sales averages and set the highest company records

Corporate Relations

Present budget and analyzes to Donors to secure funding for future programing

Successfully market and advertise to attract new business; establish and maintain relationships with vendors, accounts, and other corporations

Negotiate new contracts, extensions, and provisions with department heads and company executives

Act as a mediator to maintain corporate dealings and improve cross company communications

Coordinate corporate events for stakeholders to demonstrate appreciation and incentivize future business

Identify partnerships and build community relations

EMPLOYMENT HISTORY

Manager of TAY Special Services/Director of Stepping Stones, Youth Homes, Pleasant Hill CA, December 2019-present

Entrepreneurship Pathway Director, Oakland Unified School District, Oakland CA, July 2018-August 2019

AAMA Facilitator, Oakland Unified School District, Oakland CA, June 2016-June 2018

Site Director/Innovation Educator, The Hidden Genius Project, Oakland CA, August 2016-May 2018

Business Consultant, Paradigm Consultant Group, Emeryville, CA, December 2013-January 2016

Program Director/Youth Activities Counselor, Digital Media Academy, Berkeley, CA, July 2013-September 2015

Store Manager/Executive Assistant, Rent A Center, Richmond, CA, August 2009-June 2013

Management Trainee, Enterprise Rent A Car, Antioch, CA, July 2007-August 2009

Sales and Marketing Vice President, Tracy’s Gourmet Granola, Antioch, CA, January 2007-July 2007

Customer Service Manager, AIM Mail Center, Antioch, CA, December 2005-January 2007

EDUCATION

BS, Business Management, Alabama A&M University, December 2005

Leadership: Student Government Association Representative, California Club President, Campus Ministry Member, Chess Club Member, Poetry Club Member, Start-up Campus Business Founder

South Bay Urban Leadership Institute, Fremont, CA

●South Bay Community Church Jr. High and Sr. High Ministry, Group Leader, Activity Instructor, Youth

Mentor, Public Speaker, Children's Ministry Volunteer, Workshop Leader, Fundraiser

References

Rob Langholff Divisional Vice President Rent A Center ***.*********@***********.***

10 years 972-***-****

Robert Johnson Sr. Store Manager Rent A Center ******.**********@*****.***

10 years 925-***-****

Emerald Templeton Career and Professional Service Advisor UC Berkeley *******.*********@*****.***

10+ years 510-***-****

Remi Bereola Community Manager OUSD ****.*******@****.***

10+ years 408-***-****

Lauren Pitcher Associate Director of Market and Communication Making Waves ********@******-*****.***

10+ years 510-***-****

Brittney Bartolini District Manager Digital Media Academy ********.*********@*************.***

5+ years 559-***-****

Leedah Wong Youth and Young Adult Pastor South Bay Community Church *****@*****.***

5+ years 510-***-****

Jerome Gourdine Office of Equity Director OUSD ******.********@****.***

5+ years 510-***-****

Brandon Nickelson Executive Director The Hidden Genius Project *******@*******************.***

5+ years 510-***-****

Brian McGhee AAMA Director OUSD *****.******@****.***

5+ years 510-***-****

ACHIEVEMENTS

Voted “Store of the Month”

100% Customer Satisfaction

Forensics State Champion

Awarded #1 District Sales

Educator of the year Nominee

AREAS OF EXPERTISE

Recruiting, Training, and Employee Development

Building sales infrastructure and coaching for results

Goals projection through day-to-day business operations

Target investors through fundraising and partnerships

Enhance company image through rebranding

Mentorship and Community Relationship Building

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