NAME: BELINDA NYAMBURA KURIA
POSITIONS: GUEST RELATIONS AGENT
GENERAL INFORMATION
Nationality : Kenyan
Age : 38
Gender : Female
Marital Status / children : Single
Current Location : Nairobi, Kenya
Notice Period : Available Immediately
Total years of work experience : 12
Current Title/ Current Employer : Security Personnel / G4S, Kenya Previous Employers : Toyota Kenya
Languages : English, Swahili
Expected Package : As per industry services
Reason for a change : Searching for better opportunities General Comments :
• Flexible and able to work under minimal supervision.
• Excellent communication skills, Punctuality skills and high level of integrity.
• Self-motivated and proactive, also a team player. CONTACT DATA
Phone: +254*********
Email: *******.*****@*****.***
EMPLOYMENT HISTORY
G4S, Kenya
Security Personnel
2018 - Present
Responsibilities
• Patrol areas and check doors, gates and windows for signs of unauthorized entry.
• Watch for irregularities (such as fire hazards, leaking water pipes, lights left on,
• equipment malfunctions, and unlocked security doors). and report incidents or problems to the appropriate authority
• Record times of inspections and presence of authorized persons.
• Respond to alarms and check alarm systems.
• Provide armed escort for payroll deliveries.
• Observe and report suspects to police, or apprehend offenders when appropriate
• and detain them until police arrive.
• Issue security passes give directions and make security arrangements for authorized visitors.
• Detect and report fraud, shoplifting and other unlawful acts by employees or patrons of business establishments
• Provide assistance to the public and clients.
FAX Security Services, Kenya
Security Personnel
2015 - 2017
Responsibilities
• Patrol areas and check doors, gates and windows for signs of unauthorized entry.
• Watch for irregularities (such as fire hazards, leaking water pipes, lights left on,
• equipment malfunctions, and unlocked security doors). and report incidents or problems to the appropriate authority
• Record times of inspections and presence of authorized persons.
• Respond to alarms and check alarm systems.
• Provide armed escort for payroll deliveries.
• Observe and report suspects to police, or apprehend offenders when appropriate
• and detain them until police arrive.
• Issue security passes give directions and make security arrangements for authorized visitors.
• Detect and report fraud, shoplifting and other unlawful acts by employees or patrons of business establishments
• Provide assistance to the public and clients.
Toyota Kenya
Guest Relations Agent / Sales Representative
2008 - 2013
Responsibilities
• Building and maintaining relationships with clients and key personnel within customer companies.
• Conducting business reviews to ensure clients are satisfied with their products and services.
• Letting customers know about other products the company offers.
• Escalating and resolving areas of concern as raised by clients.
• Liaising with internal departments to ensure client needs are fulfilled effectively. ACADEMIC QUALIFICATIONS
Flamingo High School, Kenya
Kenya Certificate of Secondary Education
1996 - 1999
St. Joseph Primary School
Kenya Certificate of Primary Education
1987 - 1995
AWARDS AND CERTIFICATIONS
• Basic Computer Packages
• Basic Security Training
• Fire Safety
• First Aid
• Customer Service