Jordanna Brown

EXPERIENCE:

USANA Health Sciences: International Market Support Manager, Salt Lake City, UT Sept. 2017-Present

• Manage three International Coordinators that support Canada, Australia, New Zealand, Indonesia, Philippines, Mexico and Colombia.

• Act as a liaison between the management staff of United States and Europe and USANA Health Sciences home office.

• Coordinate the implementation of Regional Sales, Operational & Communication Strategy.

• Coordinate and facilitate the implementation of projects and campaigns that involve interaction between home office departments and the international markets.

• Assist in the preparation stages for the launch of new products and business incentives.

• Assist with specific projects in targeted markets to increase growth and sales by facilitating timely and efficient solutions.

• Manage planning/structuring market events, promotions and recognition programs.

• Train and mentor international staff in new processes and software and maintain open and regular communication with all market staff.

• Assist Market’s General Manager, Finance Manager, Operation Manager, Sales, Marketing Manager, Customer Service Manager and other key staff in planning, executing and implementing the strategy and goals in order to increase the KPI’s in the market.

• Communicate on a daily basis with key market staff and maintain a close relationship. Gain full understanding of every day operations of each market, challenges and immediate and future needs of the market.

• Work closely with IT to find viable solutions to IT issues in the market. Understanding of IT software and general IT infrastructure.

• Keep up to date on local market business environment, regulations, compliance, knowledge of market leaders and ways the business is conducted in the local market USANA Health Sciences: International Market Support Coordinator, Salt Lake City, UT June 2014-Sept. 2017

• International Market Support Coordinator for Mexico, Colombia, Canada and United States.

• Coordinate the implementation of market initiatives, meetings and general support with market staff.

• Assist with specific projects in targeted markets to increase growth and sales by facilitating timely and efficient solutions.

• Train and mentor international staff in new processes and software and maintain open and regular communication with all market staff.

• Assist Market’s General Manager, Finance Manager, Operation Manager, Field Development, Marketing Manager, Customer Service Manager and other key staff in planning, executing and implementing the strategy and goals in order to increase the KPI’s in the market.

• Communicate on a daily basis with key market staff and maintain a close relationship. Gain full understanding of every day operations of each market, challenges and immediate and future needs of the market.

• Work closely with IT to find viable solutions to IT issues in the market. Understanding of IT software and general IT infrastructure.

• Keep up to date on local market business environment, regulations, compliance, knowledge of market leaders and ways the business is conducted in the local market. The Hope Alliance: Program Coordinator, Park City, UT July 2012-June 2014

• I started at The Hope Alliance as an Administrative Assistant and within 6 months I was promoted to Program Coordinator.

• As a Program Coordinator I arranged all logistics for our humanitarian expeditions to Peru, Guatemala and Haiti.

• Acted as primary point of contact between our in-country partners and The Hope Alliance. 201 East Truman Ave

Salt Lake City, UT

84115

801-***-****

adi5sn@r.postjobfree.com

• Served as trip leader for some of our expeditions.

• Assisted Accountant with journal entries in QuickBooks and accounts payable.

• Assisted Executive Director and Administrative Assistant with fundraising events, website, social media, annual reports & newsletters.

The Eating Establishment: Waitress, Park City, UT. May 2006-Jan. 2017

• Assisted guests with various needs at a fast-paced establishment with an emphasis on providing excellent customer service.

• Performed supervisor duties as needed

Park City Mountain Resort: Restaurant Supervisor, Park City, UT. Dec. 2006-April 2007

• Supervised a team of 30 employees with the goal of providing the best possible customer service.

• Assisted the manager with inventory management, vault management, ordering, and over saw day-to-day operations of the front of the house.

ADDITIONAL EMPLOYMENT AND INTERNSHIPS:

Mentors International: International Operations Intern, Draper, UT. May 2011-July 2011

• Assisted the Director of International Operations with various projects H and R Block: First Year Tax Preparer, Salt Lake City, UT. Jan. 2011-April 2011

• Prepared personal income taxes for clients during tax season and acquired over 100 hours of tax preparation courses and research skills.

EDUCATION:

University of Utah: Continuing Education - Salt Lake City, UT In progress

• Project Management Fundamentals Certificate

University of Utah: David Eccles School of Business - Salt Lake City, UT. 2010-2012

• Bachelor of Science

• Major: Business Administration

• Member of University of Utah’s Dean’s list

• GPA: 3.63/4.0

Salt Lake Community College – Salt Lake City, UT. August 2009

• Associates Degree in Business

• GPA: 3.47/4.0

SKILLS & ABILITIES:

• Originally from Lima, Peru. Bilingual in Spanish and English

• Proficient in Microsoft Office Word, Excel, PowerPoint, Agile PLM, Jira Atlassiam, Oracle Damantra, Microstrategy, GiftWorks & Joomla Web Design.

• Very proficient in handling multiple duties while working under high stress situations

• Able to effectively communicate ideas and solutions quickly and concisely in a team as well as individually

• Quick learner and self motivate

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