DIAMOND ALLEN

Miami, FL ***** adi5sd@r.postjobfree.com

SUMMARY

Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Certified Nursing Assistant with experience serving chronically ill patients, including assisting with daily living activities and household tasks. Patient and highly compassionate. Skilled at operating within long-term care environments or outpatient centers.

SKILLS

Active listening

Gluten and dairy free diets

FDA food guidelines

Nutrition screening

Healthy cuisine

Vegetarian diets

Gestational diabetes diets and

treatment

Taste testing and recipe

development

Dining and cooking cleanup

Group session workshops

Interpersonal and written

communication

Retail inventory management

POS systems knowledge

Staff training and development

Creating marketing plans

Leadership

Friendly, positive attitude

Critical thinking

File and data retrieval systems

Report writing

Accounts payable and

receivable

Data entry

First Aid/CPR

Multitasking

Data management

Training & Development

Microsoft Office

Team management

B2B sales and customer service

Financial records analysis

Documentation and

recordkeeping

Time Management

Oral communication

Business strategies

Lab specimen collection

Medical terminology knowledge

Collecting vital signs

Collecting specimens

Quick problem solver

Respiratory equipment training

Emergent care

IV insertion

Hospital staff support

People skills

Organization

Work ethic

Working collaboratively

PPE use

Supervision

Line Efficiency

Team building

EXPERIENCE

05/2018 to Current Nutrition Services Assistant

Jackson Memorial Hospital Main Miami, FL

Collaborated with registered dietitian and other members of healthcare team in providing medical nutrition therapy.

Helped kitchen staff by preparing items such as salads and desserts in advance.

Checked and updated diet orders via computer database. Reviewed health goals and requirements provided by physicians, nurses and dieticians to offer balanced, nutritious options for patients. Calculated calories, sugar, sodium and other nutrition information to monitor and maintain patients' intake.

Educated employees by serving as nutrition resource to departmental and healthcare staff to enhance nutritional services. Maintained up-to-date knowledge of latest research and trends through extended education and professional development courses. Researched and identified ingredients and nutritional components of foods, diets and menu choices.

Collaborated extensively with interdisciplinary care team to meet nutritional needs of each resident.

Reviewed records and assessed nutritional condition of at-risk residents by recognizing unplanned weight changes and other issues. Delivered more than 30 trays per day with orderly and efficient approach.

05/2015 to 07/2016 Zone Merchandise Supervisor

Walmart Miami, FL

Developed and maintained effective activity schedule and zone compliance with established timeframes.

Monitored all placements for store ads and allocated resources appropriately.

Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.

Designed floor layouts, product displays and shelving layouts to maximize sales and influence customer purchasing habits. Monitored stock to maintain sufficient quantity of featured product. Consulted with management and advertising teams to plan optimal promotions.

Placed prices and descriptive signage to enhance displays and promote items.

Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections. Reviewed inventory and sales records, tracked trends and reported on activities to senior management for use in key decision making. Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues. Saved costs, effectively negotiating vendor pricing contracts to increase savings.

Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment. 08/2014 to 10/2014 Externship Coordinator

Long Life Adult Care Coral Gables, FL

Liaised with customers, addressed inquiries, handled meeting requests and answer billing questions to provide outstanding customer care. Evaluated employee job performance and motivated staff to improve productivity.

Distributed company correspondence, including memos and updates to reinforce and apprise departments and divisions of corporate objectives and developments.

Improved productivity initiatives, managing accounts, coordinating itinerary and scheduling client/leadership appointments. Automated office operations to manage client correspondence, record tracking and data communications.

Optimized personnel coverage, preparing work schedules based on staff availability and forecasted demands.

Monitored financial bookkeeping for accuracy and compliance, resolving identified discrepancies.

Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.

Monitored office inventory to maintain adequate supply levels and order products.

Coordinated office activities and operations to secure efficiency and compliance with company policies.

EDUCATION AND TRAINING

07/2014 Patient Care Technician

Florida Education Institute Coral Gables,FL

06/2013 High School Diploma

American Academy High School Miami,FL

4.0 GPA

Cum laude graduate

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