Kristen L. Shoemaker

419-***-****. adi5sc@r.postjobfree.com

Professional Experience

Ellucian, Inc. June 2015 – Aug 2020

Degree Works Scribe, Functional Consultant, Sales Support

Translate and encode college graduation and academic requirements using a proprietary language (Scribe) developed by Ellucian. Analyze institution's source documents to determine all college, degree, school, major, and minor requirements for undergraduate and graduate programs that need to be encoded. Coordinate with institutions to obtain source documents used for scribing institutional degree requirements while identifying unique situations that may not be covered by the initial scope of the Scribe engagement. Identify potential implementation concerns within institutional programs requirements or business processes. Work closely with Ellucian’s Implementation Team and members of the client’s team to problem solve and find solutions to complex requirements as well as identify solutions to complex issues and establish best practices for training delivery and roll out.

Lead clients through configuration, training, and implementation of Ellucian’s Degree Works and Transfer Equivalency Self Service products. Provide direction and guidance to project stakeholders and campus power users during the course of implementation and system go-live to align business needs with system configuration. Lead clients through catalog analysis, scribing and audit review processes. Perform process analyses and assist clients to manage change before, during and after system go-live. Identify client needs and make recommendations for additional services and internal or partner solutions. Partner with institutions to meet project goals and timelines; institution sizes range from large state college systems and universities to small liberal arts, regional and community colleges. Participate in conference calls with client implementation team, Technical Consultants, Scribe Consultants, and Project Managers throughout the implementation stage of Degree Works. Provide assistance and support to Sales Representatives on a variety of software products. Compose and deliver statements of work relative to services requested.

Ohio Northern University December 2011 - June 2015

Assistant Registrar August 2014 - June 2015

Degree Audit Analyst. Encoded and maintained all requirements and scribe blocks. Managed settings in Shepentry, Sure code and Transit. Diagnostic degree audit repair. Co-leader for Dean’s, Assistant Dean’s, faculty and student training for the Degree Works audit system and Banner query usage. Curriculum manager. Exception management and processing. Managed and maintained all catalog and semester course records in the Banner Student Information System. Created new and preserved original Adobe forms.

Catalog/Schedule Sub-Module Coordinator March 2012 – August 2014

Using the Banner Student Information System: Scheduled events and exams. Supervised student registration process including mass and block registrations. Processed change of grades and up-ranking of students. Maintained course and student attributes. Created and modified the course catalog and semester course schedule changes. Produced final course catalog.

Admin. Asst. Development Office & College of Law Dean’s Office Dec. 2011–March 2012

Maintained financial records. Managed the College of Law website for the development office. Administer Banner database information modifications. Collaborated with Assistant Dean on plans, applications, events and calendar for the LSAT Discover.org PLUS program.

Special Accomplishments

Degree Works Scribe - Proficient in the Degree Works Scribe. Encoded all requirements for The James F. Dicke College of Business and The Getty College of Arts and Sciences including approximately ten Degrees, over sixty Majors, forty Minors, sixteen Concentrations, and fifteen Other blocks. Customized delivered scribe for The Rudolph H. Raabe College of Pharmacy and The Thomas Jefferson Smull College of Engineering, which was purchased by the university, in order for it to match ONU’s complex curriculum. Developed custom coding for the Distribution and General Education requirements. The course catalog can be found at http://www.onu.edu/academics/academic_affairs/catalog which includes dual degrees, second academic programs, double major possibilities, and multiple minors, concentrations and options available.

James A. Rhodes State College Sept. 2007-2015

Adjunct Instructor, IT/ET and Student Affairs Departments

Instructor with a concentration in Microsoft Office courses utilizing Cengage Learning’s online learning environment. Instructor for the First Year Freshmen Experience course.

Tutor, The Learning Center at Rhodes State College Sept. 2010-Sept. 2011

Provided one-on-one assistance to students and faculty for MS Office 2007 and other subjects when needed. Recommended students whose exceptional classroom abilities exhibited skills that would promote the needs of the Center and the students seeking assistance.

Special Accomplishments

Consistently received high-rated evaluations from students for both academic areas.

Developed the first hybrid MS Office course for the IT/ET department which was implemented and used as a guideline for other courses.

Lima Pallet Company, Inc. September 2011-March 2012

Human Resources Office Assistant

Scheduled and conducted orientations for new staff members regarding benefits, policies, regulations and company expectations. Tracked OSHA safety training attendance as well as safety and/or compliancy awards for all personnel. Maintained product shipping logs. Analyzed then restructured filing system, as well as performed various office functions.

Bath Local Schools August 2008-March 2012

Administrative Assistant to the Athletic Department

Scheduled athletic events and appropriate staff. Performed various office duties. Checked and balanced requisitions. Arranged travel for athletic staff. Tracked and maintained athletic awards.

Special Accomplishments

Developed and managed a complex organization system as well as created a strategic advertising campaign for the athletic programs that became profitable within one year.

Developed online form submission for athletic transportation request processing and tracking which led to a district-wide adoption of this process for all transportation requests.

Education

The Ohio State University—Lima, Ohio

Bachelors of Science in Education, March 2008

Associate of Arts, June 2007

Community Experience

Degree Works Forum, 2015, New Orleans, LA-hosted by Ellucian, Inc.

Presenter, Sharing is Caring….or Not? Saturday, April 11, 2015

Lima Elks Lodge #54—Member 2011-present

Active volunteer in various local and state charitable events sponsored by the National Elks Foundation including membership on the Committee for Student of the Month Club 2014-2015, Editor of the bi-monthly Club Newsletter

Lima Moose Lodge #199-member since 2016

Allen Lima Leadership—graduate of the class of 2013

Developing Tomorrow’s Leaders, Today!

Teddy Bear Fund—Board member, 2013-2014

M.O.M.S. Moms Offering Moms Support— grant recipient and group founder 2006

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