Marketing Thatcher Manager

Dorn

Summary

Forward-thinking marketing manager

proficient in generating high-quality

marketing campaigns. Talented at

leveraging tenacious approach and strong

attention to detail to drive success. Service-

oriented and performance-driven with

excellent organizational and problem-

solving abilities. A team leader helping

define brand strategies, brand stories and

marketing positioning by using collected

data and customer behavior to achieve long

term revenue growth. I question, listen, and

search to uncover customer and industry

insights looking for the “why” in all aspects

and opportunities for growth.

Experience May 2020 - Present

Marketing Consultant The Ance Fort Worth, TX

Manage and create custom marketing strategies for each account.

• Analyze and optimize of client’s business processes, in order to improve overall organization and strategy performance.

• Manage the development of the business processes related to the implementation of account strategy and internal marketing initiatives.

• Lead the study of operational and performance data and identify opportunities to align the business processes with data resources.

• Create processes and initiatives that support management and sales.

• Involved with sales calls with prospects to drive new business by outlining benefits of core offerings to close new prospects.

• Look for gaps in the business’s data, client acquisition strategies, and data quality practices.

• Provide the team with ongoing analysis in relation to lucrative marketing investments and lay out the goals.

• Tasked with keeping an eye out in the market for new practices and technologies that will improve and optimize the marketing department’s performance.

• Work to deliver key insights and recommendations that optimize the performance of the marketing and marketing programs/campaigns, and assists the marketing department as a whole in the achievement of its goals.

Jul. 2019 – May 2020

Account Manager RP-1 Results Keller, TX

RP-1 Results, formerly Steadfast Results, is a digital transformation agency that creates a website in one day with a client on site. Through a digital positioning process, value proposition, and other target personas, RP-1 creates a digital sales funnel to help generate leads through digital marketing campaigns.

• Account and campaign strategy development, ongoing results analysis, optimization and strategy refinement.

• Driving and delivering client service by maintaining relationships with key decisions makers.

• Account direction and management including setting client expectations, project plans, budgeting and forecasting, and overseeing quality and accuracy of deliverables.

• Manage a team of interactive marketing professionals, create development plans and track progress and opportunities for growth

• Prepare for and attend all client and internal meetings, present reports, and daily communication with client

• Creation of monthly reports and work orders

• Assistance with research and presentations for new business development as necessary

• Embrace thought-leadership by staying up-to-date on industry news, technology trends and best practices

Nov. 2018 – Jul. 2019

Tesla Advisor Tesla Southlake, TX

Tesla is accelerating the world’s transition to sustainable energy with electric cars, solar and integrated renewable energy solutions for homes and businesses. Gallery Advisors are the critical contributors to accelerating the adoption of sustainable transportation. I supported customers from the moment they walked into our showroom to learn about Tesla through to their delivery day experience.

• Engage walk-in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome.

• Excite, engage and educate prospective customers and current owners through calls, emails or text and outbound events to educate them about Tesla’s product offering and answering questions

• Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling and co- piloting Test Drives for individuals who exhibit purchase intent or potential.

• Actively contributed to the achievement of monthly sales and delivery targets by achieving and exceeding individual Sales and KPI targets.

• Effectively presented and sold and supported the delivery of the entire Tesla ecosystem.

• Provide the highest level of customer service throughout the full sales and delivery cycle.

• Educate new owners by conducting a comprehensive vehicle orientation, tailored to the individual customer’s needs and comfort level.

• Execute customer documents on delivery day.

• Conduct direct deliveries from Delivery Centers to customer homes, even across state line.

• Performed additional responsibilities as assigned to meet business needs. Nov. 2014 – Aug. 2015

Account Manager Hold My Ticket Albuquerque, NM

HoldMyTicket is a ticketing platform to sell tickets online, on-site, and promote events for venues and festivals of all kinds.

• Responsible for inbound sales activities, on-boarding clients, and maintaining client relationships.

• Made knowledgeable recommendations to prospects and clients of the various HoldMyTicket software solutions to best suit their business.

• Demonstrated product knowledge for effective presentation of HoldMyTicket’s software and services.

• Maintain C.R.M. with prospecting activities, referrals, meetings, internet research, sales - including sales calls, emails, presentations, closed sales, follow-up activities and networking.

• Conduct training webinars with new and existing customers.

• Building relationships with clients based on trust and respect.

• Collaborate with internal departments to facilitate client needs.

• Offering premiere remote and on-site technical support for key clients. Jul. 2013 – Nov. 2018

Account Manager ANM Albuquerque, NM

ANM is an innovative IT consulting company that specializes in network automation, data center, cloud, collaboration, security, A/V and Salesforce apps.

• Responsible for business development while maintaining customer satisfaction within an assigned territory.

• Conduct on-site/online presentations on services and products offered.

• Achieve and maintain a positive rapport with customers and partners.

• Qualify new sales opportunities for current customers.

• Consistently attain annual sales target assigned.

• Work with sales administration team to ensure that quotes are provided and order requests are processed accurately.

• Enter all work as activities or service tickets into Salesforce, as required.

• Attend and participation at weekly sales meetings. Nov. 2010 – May 2013

Snowboard Buyer/Manager Sport Systems Albuquerque, NM

• Manager and key holder for entire store.

• Study trends within the snowboard market.

• Buy hard goods and soft goods based on market trends.

• Managed snowboard department including hiring and training employees.

• Ensure the timely delivery of products and compliance with the contracts of purchase.

• Merchandising department.

• Negotiate terms of agreements to achieve the best deal for store.

• Monitor inventory levels and created reports on sales, budgets and customer satisfaction and adjust strategies accordingly.

• Working with brands creating seasonal purchasing budgets.

• Forge and maintain trust relationships with suppliers to promote fair dealing.

• Attend events, fairs and exhibitions to remain up-to-date with the market’s trends.

Skills

• Graphic Design

• Copywriting

• WordPress

• Branding

• Critical Thinking

• Solution Focused

• Account Management

• Team Leader

• Google Ads

• Google Analytics

• Facebook Ads

• Adobe InDesign

• Adobe Photoshop

• Adobe Illustrator

• Adobe Lightroom

• Photography

Education Contact

2002-2006

The Art Center Design

College

Bachelor Graphic

Design

adi5q6@r.postjobfree.com

505-***-****

Fort Worth, TX

LinkedIn/in/thatcherdorn

Contact this candidate