JAMES D. LYONS III
**** ******* *****; West Harrison, IN 47060
*******@*******.***
SKILLS
Experienced with SAP human resource systems
Exceptional interpersonal communication skills
Excellent problem solving abilities
Over 4 years of healthcare workplace experience
Knowledge of medical laws and regulations
Proficiency in Word, Power Point, and Excel
4 years of experience using research databases
Excellent computer literacy
Strong customer service skills
Strong oral and written communication skills
Strong time management abilities
EXPERIENCE
JULY 2019 – PRESENT
PATIENT AMBASSADOR - MERCY HEALTH
My current job responsibilities include taking patient’s orders via Cbord, delivering food to rooms, dishwashing, and ensuring that patients receive high quality service on behalf of the Dietary department at Mercy West Hospital.
MARCH 2016 – JULY 2019
FOOD SERVICE SPECIALIST – bayley SENIOR LIVING
My job responsibilities included serving food to residents, dishwashing, making nourishments, and cashiering. During my tenure at Bayley, I prided myself on providing excellent service to residents and ensured that everyone within my assigned dining room was provided with their meals in a highly efficient manner. During my time at Bayley, I was nominated for and received the St. Elizabeth Ann Seton Mission Award for distinguished service in the service of others.
DECEMBER 2013 – APRIL 2016
CASHIER/HOST/BUS/CREW LEADER - FRISCH’S RESTAURANTS, INC.
I was responsible for payment transactions, meeting and greeting customer’s, prioritizing and organizing seating, and training new employees. While I was at Frisch’s I was awarded 9 exemplary service award pins (a distinguished service award) for outstanding service to “secret shoppers”.
EDUCATION
AUGUST 2015 – DECEMBER 2019
ORGANIZATIONAL LEADERSHIP/POLITICAL SCIENCE - NORTHERN KENTUCKY UNIVERSITY
Throughout my time at Northern Kentucky University, I maintained a 3.4 GPA in my major with a cumulative GPA of 3.24 while working part time. I am an inducted member of The National Society of Leadership and Success as well as Delta Alpha Pi National Honor Society. In 2015 I was nominated by my college Professor for and received an NKU Outstanding Freshman Award.
AUGUST 2011 – JUNE 2015
HIGH SCHOOL DIPLOMA - east central high school
During my time in high school, I focused on a CORE 40 college preparatory degree format. My interests included marching band, JSA debate team, and AV Club. Among other things I was nominated by my peers as most likely to succeed.
AWARDS:
St. Elizabeth Ann Seton Mission Award
NKU Outstanding Freshman Award
Publication on the 2017 College of Arts and Sciences Deans’ List.
Induction into Delta Alpha Pi Honor Society
Induction into the National Society of Leadership and Success
9 Frisch’s Exemplary Service Awards
.