Executive Summary
Registered pharmacist with **+ years of community pharmacy experience, personnel management and relationship building, cross-functional collaboration, and ensuring business outcomes.
Have a strong acumen as a scientific communicator, both written and verbal, illustrated by involvement in multiple National lobbying events, scientific presentations at multiple high schools, and completion of an Educational Advanced Pharmacy Practice Experiential at Marshall University School of Pharmacy.
Extensive knowledge in pharmaceutics (FDA regulations, treatment algorithms, disease state management, drug interactions, and safety profiles).
Professional Experience and Accomplishments
Clinical Experience
Pharmacy Manager and Pharmacist, CVS/Pharmacy June 2016-Present
Impacted the lives of over 800 Southern Ohio high school students through the presentation of CVS Health’s “One Choice” presentation for two entire school districts, in addition to managing the district-level project, responsible for over 15 presentations at various locations throughout Southern Ohio, Eastern Kentucky, and West Virginia.
Directly affected the understanding of United States Congress officials, and their staff, on the topics of FDA regulations, with regards to life-altering medications, and the management of, and subsequent healthcare issues related to, the opioid crisis in Appalachia.
Responsible for changing the service culture at 6 different CVS location, with a proven track record of improving YTD customer service scores by 10-75% over LY.
Utilized CVS Health Foundations for Leading training, directed at improving leadership techniques and delivering business results through the implementation of communication and behavioral changes, to directly impact business results at 4 CVS locations since the summer of 2019.
Enhanced existing communication skills necessary to present high-level clinical and scientific information to clinicians, nurses, and the general public with relation to safety and efficacy profiles, drug-drug interactions, and additional clinical therapies to improve patient outcomes.
Instructed pharmacy students from Marshall University School of Pharmacy and South College of Pharmacy on leadership and management techniques, communication skills, and the improvement of clinical decision making through the understanding of empirical data.
Collaborated with internal stakeholders to develop plans and strategies and improve customer service, employee productivity, and business and patient outcomes.
Lecturer, Marshall University School of Pharmacy January 2016
Collaborated with School of Pharmacy professors to develop course materials and laboratory experiments for patient skills.
Utilized teaching platform to enhance the understanding of 160 pharmacy students on interprofessional communications and provided techniques to ensure improved patient outcomes and trust.
Government Advocacy Participant, National Association of Chain Drug Stores March 2013
Received comprehensive training on government relations.
Prepared Congressional presentations with an emphasis on the advancement of the pharmacy profession
Contributed to the Board of Directors meeting with members of United States Congress by providing insight into the effects of provider status for pharmacists, and the impact that legislation would have on improving patient outcomes.
Pharmaceutical Experience
Global MSL training course, from SCIENCE to PHARMA July 2020 - Present
Completed the Global MSL training course and passed the “MSL excellence” exam
Developed a thorough understanding of:
oThe day-today expectations of an MSL
oThe role of Medical Affairs in bringing a drug to market and the product lifecycle stages of a drug
oThe requirement of PhRMA compliance throughout interactions with external stakeholders
oThe importance of gathering and passing clinical insights for, and to, internal stakeholders and their impact on strategies and activities
oThe variance between on-/off-label and pro-/reactive discussions
oClinical trial stages and FDA approval processes
Research Experience
Lead Investigator, Marshall University School of Pharmacy, Huntington, WV July 2015
Developed and received IRB approval for a retrospective, cross-sectional study of opioid analgesic prescribing habits of emergency department physicians to investigate for fraud, waste, and abuse of opioid prescriptions in Appalachia.
Presented study design to external stakeholders at multiple teaching hospitals in Appalachia.
Education
Doctor of Pharmacy, Marshall University School of Pharmacy, Huntington, WV May 2016