DERRICK

RUEBUSCH

The best at getting better

Cincinnati, Ohio

513-***-****

adi5km@r.postjobfree.com

linkedin.com/in/derrickruebusch

Ohio Army National Guard

Healthcare Sergeant

Promoted to Sergeant (E-5) within 3

years.

Served as an instructor for the

OHARNG Medical Training Team.

Completed the Total Army Instructor

course.

Consistently rated "Among The Best".

Customer Service

Management

Process Improvement

Technology

Microsoft Office (Word, Excel,

PowerPoint, Visio), MicroStrategy, Epic

(Cadence/Referrals/Prelude/Reporting)

Training

Manager with a strong training and improvement background over the past 13 years. Dedicated, self-motivated team player. Interacts easily with people of diverse backgrounds, cultures, and professional levels. FEB 2018 -

DEC 2020

Manager - Scheduling Center

Cincinnati Children's Hospital Medical Center

Manage 37 direct reports - 21 indirect reports - (5 scheduling teams 1 referral team)

Partner with clinical and business leaders to improve schedule utilization to > 90%

Completed to various improvement projects using the RCIC and LEAN methodologies

Reduced referral entry turnaround time from hours to under 30 minutes Presented improvement work at the 1st Improvement Expo Rated among the best by staff during our employee engagement survey

Jun 2011 -

FEB 2018

Learning Specialist

Cincinnati Children's Hospital Medical Center

Trained staff in 35+ departmental scheduling workflows Consulted with clinical and business leaders to enhance our ability to provide a superior scheduling experience to our families Created, and constantly improved, our employee development program which includes self-paced and classroom learning opportunities Assisted with various projects using improvement science methodologies

Sep 2010 -

Jun 2011

Learning Associate

Cincinnati Children's Hospital Medical Center

Conducted new hiring and departmental scheduling training Promoted to Learning Specialist

Mar 2007 -

Sep 2010

Scheduling Agent

Cincinnati Children's Hospital Medical Center

Ensured a superior scheduling experience for families Transcribed incoming orders and referrals into Epic Military leave from July 2007 to July 2009

2017 Business Intelligence and Analytics Courses

DeVry University - Keller School of Management

Applications of Business Analytics I & II

Developing and Managing Databases for Business Intelligence 2013 Executive Master of Science, Human Resource

Development

Xavier University

2010 Bachelor of Technical Management, Human Resource Management

DeVry University

Military Service

Skills

Summary

Work History

Education

These personality assessments/profiles add detail about me as a candidate that may be helpful in determining fit for the open position.

Insights Discovery Myers–Briggs Type Indicator CliftonStrengths Riso-Hudson Enneagram Ty…

Personal Profiles:

Contact this candidate