Medical Manager
Resume:
DERRICK
RUEBUSCH
The best at getting better
Cincinnati, Ohio
***************@*****.***
linkedin.com/in/derrickruebusch
Ohio Army National Guard
Healthcare Sergeant
Promoted to Sergeant (E-5) within 3
years.
Served as an instructor for the
OHARNG Medical Training Team.
Completed the Total Army Instructor
course.
Consistently rated "Among The Best".
Customer Service
Management
Process Improvement
Technology
Microsoft Office (Word, Excel,
PowerPoint, Visio), MicroStrategy, Epic
(Cadence/Referrals/Prelude/Reporting)
Training
Manager with a strong training and improvement background over the past 13 years. Dedicated, self-motivated team player. Interacts easily with people of diverse backgrounds, cultures, and professional levels. FEB 2018 -
DEC 2020
Manager - Scheduling Center
Cincinnati Children's Hospital Medical Center
Manage 37 direct reports - 21 indirect reports - (5 scheduling teams 1 referral team)
Partner with clinical and business leaders to improve schedule utilization to > 90%
Completed to various improvement projects using the RCIC and LEAN methodologies
Reduced referral entry turnaround time from hours to under 30 minutes Presented improvement work at the 1st Improvement Expo Rated among the best by staff during our employee engagement survey
Jun 2011 -
FEB 2018
Learning Specialist
Cincinnati Children's Hospital Medical Center
Trained staff in 35+ departmental scheduling workflows Consulted with clinical and business leaders to enhance our ability to provide a superior scheduling experience to our families Created, and constantly improved, our employee development program which includes self-paced and classroom learning opportunities Assisted with various projects using improvement science methodologies
Sep 2010 -
Jun 2011
Learning Associate
Cincinnati Children's Hospital Medical Center
Conducted new hiring and departmental scheduling training Promoted to Learning Specialist
Mar 2007 -
Sep 2010
Scheduling Agent
Cincinnati Children's Hospital Medical Center
Ensured a superior scheduling experience for families Transcribed incoming orders and referrals into Epic Military leave from July 2007 to July 2009
2017 Business Intelligence and Analytics Courses
DeVry University - Keller School of Management
Applications of Business Analytics I & II
Developing and Managing Databases for Business Intelligence 2013 Executive Master of Science, Human Resource
Development
Xavier University
2010 Bachelor of Technical Management, Human Resource Management
DeVry University
Military Service
Skills
Summary
Work History
Education
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