Waverly E. Cole

*** ******** ** • Orlando, FL ***06

310-***-**** • adi553@r.postjobfree.com

Summary

Driven with exceptional written and verbal communication skills seeking a position with a winning organization that will utilize my diverse wealth of education, work, and volunteer experiences in a mutually beneficial em- ployment relationship that affords new opportunities for professional growth and development. Technical profi- ciencies include: PC, Mac, and MS Office.

Education

BA, English: Presbyterian College, Clinton, SC 2011 Diploma: North Springs High School, Sandy Springs, GA 2007 Work and Volunteer Experience

Uplifters Kitchen Santa Monica, CA

2016-current position

Catering and Sales Manger

• Working relationships with a variety of vendors and restaurant service personel

• Working as a contact between providers and property

• Working knowledge of F&B operations and procedures

• Working knowledge of catering sales systems such as Daylight or Delphi computer program

• Attending weekly catering operational meeting

• Collaborate with management to recognize and celebrate hourly associate performance contributions (e.g., department-specific recognition programs)

• Operational oversight of the full service catering for a corporate conference &/or training center Transcend Sober Living Santa Monica, CA

Tech 2017-2018

• Maintains and updates records for each client, including: medication logs, client money logs, shift summaries

• Liaison within Transcends team for patients ongoing treatment

• Maintains patient’s confidentiality

• Provides debrief to Shift Lead at the end of each shift

• Responsible and expected to assist with troubleshooting situations that tend to arise such as curfew, relapse, etc.

• Assist management in room checks and searches

• Supervise Medications

• Perform random and scheduled alcohol and drug testing of clients Starbucks Jacksonville, FL/Los Angeles, CA

Barista 2014-2017

• Perform several job duties and provide customer service

• Take orders and make coffee, tea, and other drinks to customer specifications

• Operate cash registers and credit card machines

• Field customer complaints or questions, as well

• Clean coffee machines, restaurant areas, restrooms, and preparation areas during a normal shift

• Work to maintain good customer relations and speedy delivery of all beverages as well as complete assigned tasks from management every day

Metabolic Research Center Jacksonville, FL

Weight Loss Consultant and Sales Representative 2014-2015

• Assessed customers needs

• Designated weight goals and plan based on client

• Maintain relationship with weekly calls and one on one visits with clients

• counsel clients in relation to their goals and difficulties/successes in relation to such goals

• filing and excel

• Retail

FSC Pediatrics Jacksonville, FL

Pharmaceutical Sales Representative 2013-2014

• Promoted my products by meeting with general practitioners, specialists, pharmacists and other health care professionals to tell them about the newest medicines offered by my employer and remind them of existing products.

• Continuous education in order to be highly informed about the medicines I was selling, in order to be able to describe the risks and benefits of specific drugs and answer detailed technical questions.

• Scheduled appointments, filed sales and expense reports, planned and gave presentations, and managed customer information databases.

Greenway Auto Group Orlando, FL

Wholesale Buyer 2012-2013

• Appraised and purchased automobiles from auc5ons and individuals based on mul5ple dealership’s used inventory needs and cost to market, organized shipping and stocking of cars, followed up recondi- 5oning and sales process: days in stock, recondi5oning cost, and sale price.

• Provided quality customer service support as I brought people, civilians and fellow dealers, into the dealership to sell me their vehicles, completed paper work with customers, and filed data on each pur- chase.

Thornwell Home for Children Clinton, SC

Intern 2011

• Performed a wide range of du5es to support the organiza5onal mission of providing new opportuni5es to abused, neglected, and abandoned children in a nurturing environment founded in educa5on and personal growth

• Assisted with administra5ve du5es, provided meaningful interac5on to children, and collaborated in both daily ac5vi5es and special events

Presbyterian Big Brothers / Sisters Program Clinton, SC Member / Coordinator 2007 – 2011

• Generated organiza5onal awareness, recruited members, and organized ac5vi5es / volunteer opportu- ni5es u5lizing effec5ve 5me management, priori5za5on, and teamwork as 2008 – 2009 Program Coor- dinator

• Served as a Big Sister at Thornwell Home for Children throughout en5re college career Relay for Life / Special Olympics Various Locations, GA and SC Volunteer 2008 – 2011

• Performed a variety of tasks to fundraise or provide event support to both organiza5ons through effec- 5ve collabora5on with other volunteers and organiza5onal leadership Atkinson Realty Jacksonville, FL

Support Staff 2006

• Provided quality administra5ve support and excep5onal customer service for a thriving real estate of- fice

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