Customer service Agent
Resume:
MARY GRACE BUENA
*** ******** **., ********** ****, Bohol
CONTACT # : 094********
Email Address:adi546@r.postjobfree.com
OBJECTIVES
To be in a position where I can maximize my potentials as a productive and active individual giving quality performance at all times for the attainment of the goal of the organization that I aim be part of.
PERSONAL DATA
Date of Birth :June 22, 1996
Place of Birth :Tagbilaran City
Age :24 years old
Sex :Female
Status :Single
Religion :Roman Catholic
Nationality :Filipino
Height :5’3”
Weight :52 kilograms
EDUCATIONAL BACKGROUND
Tertiary : Bachelor in Secondary Education Major in Social Studies
Qualifying course
University of Bohol
Dr. Cecilio Putong Street, Tagbilaran City
November-March 2020
:Bachelor of Science in Hotel and Restaurant Management
Holy Name University
Dampas District Tagbilaran City (2013-2018)
Secondary :Dr. CecilioPutong National High School
Tagbilaran City, Bohol (2009-2013)
Primary :Tagbilaran City Central Elem. School
Tagbilaran City, Bohol (2003- 2009)
ORGANIZATION
Hospitality and Tourism Society Member
2013-2018
Holy Name Working Scholars Organization Member
2015-2017
WORK EXPERIENCE
Office Clerk (working scholar)
Collge of Engineering and Computer Studies
May 2015-November2017
Housekeeping, Front Office, and Kitchen personnel
Eskaya Beach Resort and Spa (300) hours
April-May 2017
Housekeeping and Food & beverage Department
Alona White Beach Resort and Spa
November-January 2018
Sales Officer
Sleeves Shirt Depot
August-July 2019
Sales Admins/ Real Estate Sales Agent
Boholana Realty Brokerage & Appraisal Co.
August-March 2020
Data Entry Specialist
BoholVisMin.ph freelancers (Upwork.com)
January 2020-present
Custiner Service Agent
Ibex
August-January 2021
ACHIEVEMENT:
Philippines Insurance passer (FWD)
Licensed Real Estate Salesperson
PERSONAL COMPETENCIES:
Ability to work in a fast-paced environment to meet deadlines
Good communication skills, both written and verbal.
Highly organised with a creative flair for culinary works
Customer Service Skills
Excellent Telephone Etiquette
Knowledgeable and confident in table setting, table service, and housekeeping
Enthusiastic self-starter who contributes well to team
Commitment to career
Commercial awareness
OTHER SKILLS:
Computer Skills:
Microsoft XP applications (Word, Excel, Office, PowerPoint)
Proficient typing skills.
Language Skills:
Filipino
Cebuano
English
Russian-Basic Conversation skills
INTERESTS AND ACTIVITIES:
Volleyball
Swimming
Singing
Reading books
SEMINARS:
NC III Event management certificate holder (2017)
Customer Service and Satisfaction (2016)
Food and Beverage Operations (2016)
Events Planning and Management (2016)
Personality Development (2016)
FWD insurance seminar (2019)
REFERENCES:
1.Engr. James Uy
Dean, College of Engineering and Computer Studies
Holy Name University
Tagbilaran City
2.Bro. Abelfranfel Abante, SCK
HNU Working Scholar Supervisor
Holy Name University
3.Mrs. Ivy Xyzeth Boniel
Bar Management Instructor
College of Business and Accountancy
Holy Name University
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