Mark M. Ricci
Kirkland, WA 98034
Cell: 425-***-****, Phone:, email: **********@***.***
Objective: To secure a challenging, long term position with a solid company that is looking for a loyal, dedicated team player.
PERSONAL PROFILE: Reliable, dependable, good with people, strong work ethic.
SKILLS PROFILE: Guiding walk in customers through new sales process
Basic computing skills: proficient in word processing, internet
Operating Forklift
Assessing work load and assigning work duties
Resolving and processing customer requests and problems
Reconciling product with paperwork of new and existing inventory
Recapping inventory counts and re-counts
WORK EXPERIENCE:
Oct ‘10 - Present Evergreen Home Services
Representative
Shuttle customer services to different location, and light home services.
Mar ’07 – Sept. ‘10 Burien Natural Gas
Sales Lead Generator & Promotions Coordinator
Responsible for gathering and documenting customer leads and interest resulting from face to face customer interaction. Ran point of sale promotions. Assisted technicians in the field with customer installations.
Nov ’06 – Mar ’07 Grand Events Bellevue, WA
Warehouse Supervisor
Responsible for scheduling and coordinating customer shipments and pick ups.
Supervised a staff of 8 people…Oversaw rotation and tracked inventory.
Nov. ’03 – Nov ’06 Gene Juarez Tukwila, WA
Warehouse Operations Assistant
Responsible for picking and coordinating shipments, handling incoming freight and inventory.
Nov. ’97 – May ’02 Bag & Baggage, Inc. Redmond, WA
Shipping & Receiving Coordinator
Responsible for making certain that shipments to retail locations happened on a timely and accurate basis. Served as “lead-man” anytime warehouse foreman was out. Certified and experienced Clark forklift operator. Responsible for all UPS traffic and tagging pricing mark up and mark down.
EDUCATION: St. Martin’s College-Sep. 83 to June 84, General Studies Lacey, WA
Mercer Island High School- Graduated June 1982 Mercer Island, WA
INTERESTS: Basketball, Hiking, Mountain Biking, Weight Lifting, Chess, Movies.
REFERENCES: Available upon request