Angel Morton

**** *. ******* **

Unit ***

Philadelphia, PA 19134

804-***-**** adi502@r.postjobfree.com

EXPERIENCE

Medical Guardian, Philadelphia — Account Manager

Seasonal Hire 2018 - 2019

Assisted vulnerable populations with technology

Kept updated files through Salesforce

Collaborated with sales team to meet client needs

Burlington Headquarters, New Jersey — Copywriter

Temporary Hire 2017

Custom brand message to reach target audience

Coordinated communications between multiple departments

Developed creative voice across various departments

Bella Baby Photography, New Jersey — Lead Photographer

May 2014 - June 2017

Ensured proper safety protocol and privacy regulations

Built relationships with clients to meet their needs

Managed all aspects of photography, postproduction, and sales

Implemented inclusive education to expand client diversity

Applied Computer Resources, New Jersey — Customer Service Specialist

March 2013 - May 2014

Negotiated conflict resolution with clients

Assisted in sales, tech support and training

Managed web design, content creation, and SEO

Equal Justice America, Virginia — Fundraising Manager

2006-2009

Supervised staff of telephone fundraisers

Successfully created incentive-based competitions to boost productivity

Organized and supervised all aspects of a successful benefit concert

Expanded development base to include local businesses and artists

Developed training and human recourse policy materials

Monitored performance of personnel and implemented training needs

EDUCATION

Southern New Hampshire University, Online — Political Science

Graduated 2020

3.97 GPA

Summa Sigma Lambda

Associate of Liberal Arts

Enrolled in MFA English and Creative Writing

SUMMARY

Results driven client service specialist with 10 years of leadership experience. Excellent communicator with strong decision-making skills. Especially adept in written communication. An organized, detail-oriented, and conscientious self-starter, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.

SKILLS

Team Leadership

Conflict Resolution

Social Media Management

Client Education and Support

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