Social Media Marketing

Ethan Hancock

***** ** **** **, ******, OR, ***** 703-***-**** DOB: 10/18/1997 *****.*******@*****.***

Objective

To help companies maximize profitability and corporate transparency via honest prospecting, branding, and marketing

Education

B.S. BUSINESS ADMINISTRATION APRIL 2018-AUGUST 2020 PORTLAND STATE UNIVERSITY

·Cumulative GPA: 3.81

·Major: Marketing

·Related coursework: Business Finance 303, Business Environment 385, Market Research 460, Marketing Strategy 463, Business Strategy 495

Work Experience

DELIVERY DRIVER POSTMATES AUGUST 2020–PRESENT

·Requirements:

oPickup food orders from various local restaurants and drop them off at customers’ homes

oContact customer in the case where their home can’t be found, or their apartment is difficult to find

·Accomplishments:

oExceeded application expectations through completing 3 deliveries within 45 minutes

TIRE SERVICEMAN CARR SUBARU (TIRE CENTER) DECEMBER 2017-PRESENT

·Requirements:

oInstall/remove wheels and tires

oReset vehicle sensor systems (TPMS)

oRetain long term customers via outstanding service

·Accomplishments:

oEfficiently repair tires within a 20-30-minute span

oConsistently surpass company expectations for customer wait time via prompt and quality auto care service

oDevelop a cohesive team dynamic with the other serviceman geared towards shop efficiency

SALES ADVISOR H&M MARCH 2019-DECEMBER 2019

·Requirements:

oUnpacked and sorted clothes

oOperated a cash register

oOrganized garments on the sales floor

·Accomplishments:

oIncreased store traffic through addressing customer needs in person

oIncreased profitability via loyalty subscriptions with their mobile app

oNegotiated with customers and presented them their options with clothing returns

oEffectively reorganized the men’s clothing department

FOOD RUNNER/HOST/BUSSER CAFÉ ALLEGRO MARCH 2016-OCTOBER 2017

·Requirements:

oOperated a cash register

oSeated customers

oConsistently communicated with the head server regarding customer demands

oPrepared appetizers/desserts/drinks for customers

·Accomplishments:

oProvided exceptional service via catering to customer needs frequently

oIncreased store traffic through hospitality and engaging in meaningful conversation with customers

DINING ROOM SERVER HEARTHSTONE ASSISTED LIVING OCTOBER 2013-FEBRUARY

2015

·Requirements:

oTook orders and transported meals to elderly residents

oCleaned the facility

oWorked with other servers and chefs to achieve resident satisfaction

·Accomplishments:

oProvided exceptional service through frequently checking on resident needs

Skills/Hobbies

SERVICE/COMMUNICATION

· “Grailed” (men’s clothing resale marketplace) account

oOver 50 transactions

·Worked for Fellows as a mover (seasonal), Oregon State University (temporarily) as a pizza chef, and Windermere Bridgeport as an office organizer/cleaner (seasonal)

TECHNICAL

·Advanced level proficiency:

oMicrosoft Office, Adobe Photoshop, Adobe Illustrator, Twitter, Facebook, Instagram, YouTube, Open Broadcasting Software (OBS), Google Trends, Google Analytics

Projects

·Consultation Report for Elemento Latino TV (Media/Arts and Entertainment Company): Social Media Marketing and Sponsorship Revenue Projections

·Uber’s Ride Safety

oAdministered a survey and prepared statistical reports on ride satisfaction and safety with Uber via Qualtrics and Excel.

·Walmart vs. Target Financial Analysis

oLooked at financial metrics and quarterly report information to determine which company was in a better financial position.

References

·Available upon request

Contact this candidate