Professional Summary

Accomplishments

Skills

ROBERT CUTLER

Caldwell, ID 83605 775-***-**** adi4v8@r.postjobfree.com Personal Summary Dedicated, accomplished and hard-working individual with a variety of skills and acquire new abilities. Superior communication skills, easily interacts with executives, regulatory agencies, clients, vendors, and staff. Technically proficient in spreadsheets, word processing, graphics and accounting software. Certified in Six Sigma Green Belt Lean Manufacturing. Excels at using proven methods to increase revenue, reduce costs, and streamline operations by process optimization. Ability to work under pressure and in a team environment. Well-qualified production management professional knowledgeable about allocating resources, optimizing production and increasing output with a hands-on and dedicated approach. Articulate and professional problem- solver with good relationship-building abilities. Proficient in planning and implementing lean manufacturing strategies. Innovative Product Manager with a seven year background in identifying potential products and determining customers' needs and desires. Ambitious, hardworking and a great team player. Adept at analyzing and researching data to make product decisions with profit in mind.

Trained and supervised over 125 production staff over a six year time period. Increased overall productivity and quality by 300% by implementing training programs and six sigma lean manufacturing techniques designed to increase performance levels. Six Sigma Green belt lean manufacturing

certified

Developed and managed Standard

Operating Procedures for Eureka County

Sheriff's Office

Quarterly crime reporting, incident reporting,

train the trainer certified,

Acquisitions

Budgeting

Make critical decisions quickly, investigative

skills

Conflict resolution

Effectively communicate needs and

directives both verbally and in writing,

effective communication techniques

Intrapersonal skills, management of parts

store both online and in person.

Effective communication techniques, verbal

Judo training, Kinesic Interview and

Interrogation Certified

Vendor Management.

Proven leader, strategic thinker

Emergency response, first responder,

mentorship and coaching

Work History

Staff Training Coordinator

Instructor

Lean manufacturing

Quality driven

Scheduling

Quality Assurance Standards

Manufacturing Management

Continuous improvements

Strategic Planning

Customer-oriented

Safety compliance

Logistics

Metrics management

Equipment monitoring

Project Management

Customer support

Production planning

Cause and effect analysis

Inventory management specialist

Assembly and Production

Customer service

Human Resources

Team building

Microsoft office

Reporting

Production Optimization

Production Line Management

Maintenance Planning

Data-driven

Practices safety and sanitation standards

Staff Management

Material handling expertise

Root Cause Analysis

Training skills

Strong leadership abilities

Supply chain distribution

OSHA regulations

Materials management

Operations management

Quality inspection

Quality assurance training

Service Writer 09/2020 to Current

Bretz RV And Marine – Boise, Idaho

Responded to customer requests for products, services and company information. Provided ongoing guest service, including current promotional service advice. Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.

Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction. Consulted with outside parties to resolve discrepancies and create effective solutions. Performed data entry with G2 to ensure all work orders are complete and accurate. Provided primary customer support to external customers in fast-paced environment. Production Manager / Parts Manager / Warranty Manager / Service Manager 12/2013 to 05/2020 Mirage Trailers LLC – Nampa, ID

2013 Hired for Production, 2014-RV Production Supervisor, 2016-Project Manager, Plant, Parts, Warranty and Service Manager.

Recruited and hired personnel, created & established training guidelines for all new employees, developed and determined level placement criteria. Implemented safety procedures, determined job description for all supervisors, established guidelines and production goals, motivated effective teams within the organization. Successfully and effectively doubled the output in the Utility plant in 4 months, demonstrated and created a "5's workplaces" throughout all divisions of Mirage Trailers. Established guidelines and procedures for the Parts Warehouse, re-organized all processed online orders, maintained a level of customer service, managed and updated online parts catalog by adding new products and removing old ones. Mentored and lead 9 supervisors who lead 120 line employees, while maintaining production output, effectively addressed grievances and bottle-neck issues. Directed manufacturing process and operational efficiency procedures to achieve goal of first run capability.

Maintained effective communication with upper management addressing concerns and issues associated with the many different production lines and many different areas of responsibility.

Effectively followed set safety guidelines established by the RVIA, PAC West and OSHA. Focused on safety, quality, superior communication and process optimization to be top priority.

Planned, organized and managed operations, including ordering materials and supplies, workflow management and timely production.

Contractor 02/2012 to 05/2013

DynCorp International LLC – Fort Worth, TX

Train, mentor and coach foreign law enforcement command officer's Managed hiring for certain roles and actively coordinated talent management and recruitment.

Team Lead / Lead Equipment Operator 05/2010 to 07/2011 Barrick Gold Mines, Inc – Eureka, Nevada

Responsible for the safe and prudent operation of all mine equipment, maintained a high level of production throughout shift.

MSHA Certified, mine rescue team.

Safety was one of the main focuses at the Gold Mine. This was stressed to every employee from the first day to the last, and is refreshed through MSHA training every 3 months.

Established on shift, which equipment machinery was safe to operate or was in need of maintenance, had very strict standards.

Program / Project Manager 10/2009 to 05/2010

Striker International – Eureka, Nevada

Analyzed projects to determine resource requirements and procured necessary equipment Education

and software.

Gathered requirements, defined scopes, allocated resources and established schedules meeting or exceeding project demands.

Diagnosed and repaired computer hardware and network systems. Lieutenant / Department Commander 03/1996 to 10/2009 Eureka County Sheriff's Office – Eureka, Nevada

Managed and directed all aspects of operations for the Eureka County Sheriff's Office as a Department Commander.

Responsible for the Detention Center of Operations, Patrol Division, Detective Division, and Communications Division for both Eureka and Crescent Valley substations. Conducted daily briefings and weekly staff meetings. Revised annual evaluations of supervisors.

Instructed and lead Defensive Tactics, Control Force and Taser classes. Assisted the Sheriff with implementing the department's annual budget to include any and all capital outlay projects or purchases.

DRMO Coordinator / Government Acquisitions.

K-9 Team Supervisor and K-9 Handler.

Deputy Coroner.

Advanced Death Investigator.

Active Shooter Instructor.

Certified Field Training Officer (FTO).

Certified Kinesic Interviewer and Interrogator.

SWAT Team Commander.

Safety Liaison.

School resource and safety officer.

Bachelor of Science: Criminal Justice

Cum Laude, GPA: 3.57

Lean six sigma green belt certification

Boise State University

No Degree: Police Academy

Truckee Meadows Community College NV POST Academy - Reno, Nevada

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