Santosh Singh Gusain

Current Resident from **** (6yrs)

Flat no 101, Varadh Vinayak CHS, Opposite Mazidun High School,Plot No. 36A, Sector 8A, Airoli, Navi Mumbai - 400708.

Contact number: 989-***-****

Email ID: adi4uy@r.postjobfree.com

Previous Resident from 1992 to 2014 (22yrs)

R/No3, Gautam Niwas, Hanuman road, IIT Market, Powai- Mumbai- 400076. I seek an appropriate position for working with a professional organization. I wish to engage myself in a continuous process whereby my potential is utilized to its maximum, enabling personal growth and help in achieving organizations goals. Last work profile – From 6

th

Jan 2020 Till date

Falcon Multi Services Ltd. (Andheri West)

Deployed as Centre Manager, Mumbai Training Head Centre Work handling till now:-

Managing end to end training Classroom and Online for In-house, IADC, NEBOSH, IOSH for all centers Mumbai, Kuwait, Abu Dhabi, Bahrain, Jakarta, Malaysia.

Coordinating with BDM and scheduling training's as per the client requirement.

Appointing Instructor for training, managing Travel expenses: Booking flight tickets, Hotel room, Currency Exchange & Visa Processing.

Follow up for Invoices, Certificates and payments.

Maintaining the training data & training material.

Managing and processing bills of Utility, Mobile, Internet, Courier, Stationery Material, House Keeping material, AMC.

Recruiting Instructor through Online, LinkedIn from Country wise.

Successfully completed Audit for IADC WellSharp Well Servicing & DIT. Previous Work profile – From 1

st

July 2019 – 30

th

Sep 2019 [3 months]

Hexaware Technologies. (MBP Mahape, Navi Mumbai)

Deployed as a Admin Executive in Hexaware BPS

Work handling till now:-

Managing entire office building facilities.

Managing Repair, Painting and Maintenance work of office building.

Managing all Contract staff, Attendance of Security, House Keeping, Office Boy, Electrician, Canteen staff, Office Car Driver, Guest House Care Taker.

Managing and processing bills of Utility, Mobile, Data Card, Courier, Stationery Material, House Keeping material, AMC, Salary of Contract Staff etc.

Updating all the incident logs in system.

Vendor’s management.

Conducted Fire Drill.

Assisting in ODC (Offshore Dedicated Centre) renovation project.

Handling & Tracking all AMC Comprehensive and Non-Comprehensive (Duct AC, DG, Transformer, UPS Batteries, Urinal sensors, Fab barriers, HID Access, Bio metrics, EPABX.

Preparing Costing and provision for monthly budget. Previous Work profile – From 1

st

June 2017 – 30

th

June 2019 [2yrs]

Airoli Sports Association. (Airoli, Sec-8A, Navi Mumbai) Deployed as Administration-In Charge

Managing over all office work for smooth Operation.

Managing Inventory of Assets.

Maintaining all member’s data, documents, AMC payments, Application, Complaints, Suggestions, issuing id cards etc.

Collecting of AMC from members and maintain the records.

Biometric reports, attendance, salary cheque, vendor payment, phone calls.

Handling Inward Outward register.

Handling Emails (sending events mail to all member)

Drafting letter to government official, Notice, Agenda and Minutes of meeting with the help of Committee Member.

Arrangement of Managing Committee meeting, Members meeting.

Drafting of Minutes of Managing Committee Meeting scheduled in every month.

Coordinating with Committee Member, different department of Club (on contract)

Completing of work given by Committee Members time to time.

Coordinating with Accountant and CA for required documents and payment details like Challan copy, GST payment, Bank Statement, Fixed Deposit etc.

Event handled Senior Citizen Health Care Camp, Tournament of Table Tennis, Carrom Chess by DSO and NMASA for Inter Schools and also Badminton tournament Inter Club.

Making PPT for events.

Manage and helped for Startup of new library.

Cultural event Navratri Utsav.

Managed and facilitated last 2 AGBM and 1 SGBM successfully. Previous Work profile – From 24

th

Sept 2012 – 31

st

May 2017 [4yrs 9 months]

R.P Infosystems Ltd. (CHIRAG Computers) (Boomerang, Chandivali Farm Road) Deployed as Executive - Facilities and Administration

Maintaining Attendance Register of Employee.

Coordinating with HO with regards to salary of Mumbai staff.

Processing the bills to HO (Electricity, Mobiles, Stationery, Rental Car, Maintenance etc.)

Handling all work related to Shop & Establishment and Maintaining M, N, L & F Forms of Employee.

Coordinate with HO for smooth operation of Mumbai Office.

Hotels & Car Bookings.

Vendor management Stationery, HK, Pantry (Bills, Payment, Coordination etc.)

AMC of Pest Control, Water Filter machine, EPABX etc.

Taking care of Company Guest House.

Taking care of Company Car.

Taking care of Company Ware House.

Receiving Chairman, MD personally from Mumbai Airport. Previous Work profile – From 4

th

August 2011– till 15

th

May 2012 [9 months]

Seclore Technology Pvt Ltd. (Oberoi Garden, Chandivali Farm Road) Deployed as Front Office & Admin Executive

Handling Front Desk.

Handling the EPBAX system.

Assisting HR in day to day work.

Taking care of the aptitude test, correcting papers and forwarding it to the HR.

Vendor co-ordination for various official works.

Vendor Developing – To develop more good vendors for the Co.

AMC Renewal of necessary equipment’s at premises.

Procuring & disbursing stationery

Taking care of the petty cash.

Statutory Bills payments.

Telephone expense reimbursement as per Co. policy.

Co-ordination for payment of Vendor bills.

Travel Management.

Making hotel and travel booking.

Getting travel cards done from bank.

Regular bank work.

Proper Co-ordination with Colleagues for smooth operational functioning.

Assisting all the colleague in their work like preparing MIS, etc. Previous Work profile – From August 2010– July 2011 [1yr] M/s. Big Cinemas Reliance Media Works Ltd. (Anil Dhirubhai Ambani Group)

(Sangam, Andheri East, J B Nagar metro Station)

Deployed as Supervisor Cinema Operations and Cinema Coach (Trainer).

Aug 2010 to Dec 2010 with Sangam Big Cinema Andheri.

Dec 2010- June 2011 with Metro Big Cinema. Mumbai

June 2011 to July with Sangam Big Cinema Andheri. Tasks handled –

Responsible for the day to day smooth operations of the Dept.

Motivating associates for up selling and achieving targets

Regular briefing with associates and the entire staffs

Conducting Training for newly joint staff.

Co-ordination with distributors and outside vendors.

Minimize the expenses & wastage of Good sold which reduce the cost.

Maintenance of all the machines used for Cafe Dept.

Ensure that all the consumables are properly stocked.

Filling the log book, DCR, Distributor bills.

Co-ordination with entire core team.

Cash Handling & Maintaining Float money for counter.

Handling Guest complaint

Management group booking.

Supervise housekeeping function in the lobby area, rest room, auditoriums and administrative office.

Achievements:

Qualified the Gurukul Train the Trainer evaluation and have been certified as "Training Champs" with highest score.

Attended Firefighting course.

Previous Work profile – From March 2009 till Aug 2010 [1yr 5months] ITC - The Maratha Mumbai hotel the luxury collection (Sahar Road, Near Domestic Airport)

Deployed as Bell Desk Assistant cum Concierge (Front Office Department) Tasks handled -

Handling Guests Relations.

Receiving telephone calls that come to the front desk in the absence of the attendant.

Booking tickets on behalf of the guest.

Making travel arrangement for the guests.

Working closely with Guest Relation Executive.

Also worked with:

Health Care Tele bio Medical Pvt.Ltd. (Zaver Road, Mulund West) as CSR from Nov 2007- July 2008 [9 months]

Page Point BPO (Chandivali, Military road) as Customer Service executive8 th

Nov 2006 to 14

th

April 2007[6 months]

Additionally, I have Working knowledge of:

Basic MS Excel, Basic MS Word and Basic MS PowerPoint, MS Outlook and Lotus Mails

Educational Qualification

Examination Year of Passing University

Ty.bcom 2008 Madhurai Kamraj.

H.S.C 2002-03 Mumbai

S.S.C 2000-01 Mumbai

Additional Qualification

Successfully completed DTM (diploma in Travel and Tourism) Course from IITC institute thane.

Successfully completed IRDA Exam for ‘Life Insurance’ & ‘General Insurance’ from

‘Invictus Insurance Broking Services Pvt. Ltd.’

Other Achievements:

1) Participated in Regional Level Sports (football) during school days. 2) Successfully completed Basic outdoor adventure, Basic first aid, and Basic Fire Fighting Rescue Campus course with Directorate of Adventure Promotion... 3) Participated in sports and Dance completion arranged by BIG Cinema 4) Have organized many cultural events.

Personal Details

Date of Birth: 31-08-1984.

Marital Status: Married.

Nationality: Indian.

Languages Known: English, Hindi, and Marathi.

Passport: Z3847016.

Active in Social media: - Linkedin, Twitter, Instagram, Facebook. Santosh Singh Gusain

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