TARUNA L. PATEL

443-***-**** adi4qs@r.postjobfree.com

Software Quality Engineer with more than 10 years of IT Experience spanning the entire scope of the STLC: development, testing, quality assurance, documentation, implementation, troubleshooting and customer support. Proficient in test strategy implementation, test planning, estimating, developing & executing test cases and bug tracking. Excellent Excel and MS Office skills.

SKILLS

Programming: C++, C#, COBOL, VB 6.0 (COM/DCOM, ActiveX, ASP, VBScript, HTML/DHTML/XML/SGML, UNIX Shell Scripting, PowerShell scripting

Database: MS Access 7.0/2000, Microsoft SQL server 2008 & 2016

Software: VMware, Postman, WCF, RTPatch, Visual Studio, SharePoint, ProjectWise, MS Word & Excel 2013, MS Project, Acrobat exchange, Adobe (Distiller & Acrobat), Adobe Photoshop 4.0/5.0, Adobe Illustrator 8.0/9.0, FreeHand 7.0, Quark Xpress, AutoCAD and MicroStation V8.

Bug Tracking Tools: Serena Business Manager, TFS

Test Management Tools: HP ALM Quality Center.

Automation Tool: HPE Unified Functional Testing (UFT), C# and Macro Express

Operating Systems: Windows 8.0, Windows 8.1, Windows 10, DOS, Sun Solaris 2.9/ IBM-AIX 5.1, Macintosh G4, Mainframe

EXPERIENCE

Software Quality Engineer, United Parcel Service (UPS) June 2017-Current

•Performed Data Driven Testing, Functional Testing, System, Integration, and Regression testing using QTP for Dispatch Planning System (DPS).

•Created and managed UFT Test Scripts, Test Data based on the Requirements and Scenarios.

•Responsible for setup and installation of the software on client/server for testing

•Involvement in analyzing requirements, writing test cases, test execution, reporting and tracking defects in Quality Center.

•Performed Manual Testing of Standalone and client-server applications using Quality Center.

•Used QTP to perform automation functional and regression Test

•Experience in developing both manual and automated QA test suites and TFS Source code management tools

•Performed SQL Queries (queries, joins, update, order by, where etc.) to retrieve data as part of functional testing, regression testing and Beta testing

•Experience in all phases of the software and testing lifecycle, inception through deployment

•As an Agile team member participated in planning, analysis, design, development, and testing activities including daily stand-up meetings and weekly Sprint meetings to discuss workflow

•Supported user acceptance testing efforts by user training and developing test artifacts

•Experience working on Virtual Server, Virtual Clients, install/upgrade application, install/upgrade database, and System Configurations

Software Distribution Technician, United Parcel Service (UPS) May 2012-May 2017

•Created Software Patches and monthly/quarterly data updates for WorldShip application.

•Experience Write/Update use case and test case as needed based on specification

•Ensure that all require environment is setup and ready for unit testing with test scenarios and expected outcomes based on specification

•Execute standalone and LAN unit test to compare result with Test Case requirement appropriate to that Patch on VMware image

•Once Patch has been built with required supported OS and combination of application version, follow Patch Distribution System flow, and register Patch then stage/release Patches to different environment as needed

•Provide Patch distribution support for the electronic upgrade of the UPS WorldShip application and components once it is deployed

•Responsible to update Test Cases, execute them and validate as needed

•Identified and recreated defects related to patching to resolve the issue

•Debug, diagnose, log analysis, and investigate any Patch distribution issues reported in the field

•Responsible to update Patch builder tool (C#) and Patch utilities as needed for production yearly and check-in to TFS

•Created pivot tables and charts using worksheet data to analyze the target customers receiving the patches. Also used advanced VLOOKUP to help generate deployment summary reports.

•Worked closely with WorldShip development team and QA team and performed unplanned Ad Hoc tasks

CAD Designer/Engineering Technician, NMP Engineering Consultants, INC. Jan 2006-Feb 2012

•Prepared various model, layout, baseline, and print sheet for beginning a task,

•Prepared preliminary layouts and detailed design drawings from engineering notes, markups, and/or other drawings, ensuring they meet company and industry standards and codes (MDSHA CAD Standards)

•Designed grass channel, temporary bridge, cross section and profile for various segment and site

•Inspected existing inlets, outfalls and stream using Trimble GeoXH to find erosion, sediment headcut and any debris

•Prepared/calculated various elevation storage table, water quality, cpv, impervious area, drainage area map, pond grading, and Erosion and sediment control plan for various house/site demolition

•Produce superseded report and plan for each segment for SHA, ICC & MDE and maintain quality of report

•Worked closely with Engineers to ensure coordination design effort is maintained

•Worked with recommended final modifications and changes for design improvement and simplification

Help Desk/Administrative Assistant II, Almega Manufacturing Corp. Sept 2004-Dec 2005

•Create Aging and Measuring report in Omnis7 and export to excel file then create MS Access Report as per requirement,

•Modify design using AutoCAD as per customer request for wooden stairs, railings Door surrounds, Molding, Stairs parts, Columns, Wainscoting, Cornices, Flooring, Molding, millwork, and decorative interior laminates

•Check daily backup status on track and clean up network drive when needed

•Update SOP as per requirement and modify documents for customer details

Computer Operator II /Junior UNIX Administrator, Cadmus Journal Services May1999-June 2004

•Installation and configuration of windows 2000/NT servers on DELL and Compaq hardware running service like print, exchange, and Prepress Circulation,

•Installation and upgrade Solaris 2.9/2.8 on Sun Fire 4800 and Enterprise 6500/4500

•Perform system software and hardware maintenance: install upgrades and perform routine system maintenance,

•Use DLT tape drive and new Veritas Netbackup for backup/restore and archive database,

•FTP job whenever requested by customer manually or by using script

•Work with database warehouse, rcp files to other system and location, create tar/zip file & untar/unzip

•Written and modify Custom C shell (VI editor) scripts for automating systems monitoring and various products integrations

•Administration and monitoring of Prepress, Editorial and Journal applications running on Sun and NT server

•Providing sun servers support to system team, Jr. Administrator, and users

•Setting up user profile, login, password resets, application install, modification and deployment in production

•Servers maintains, servers’ reboots, schedule network printers, and application restart

•Primary responsibilities to respond telephone and email communication from front-users, provide desktop support, problem resolution to users, and Troubleshooting PC hardware/software/printer

EDUCATION

Bachelor’s in science in Computer Science: University of Maryland Baltimore Country, August 1997

Bachelor’s in science in Mathematics: The Maharaja Sayajirov University of Baroda, September 1984

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