KAVITA GODBOLE –Sr QA Analyst / QA Manager

Cell: 203-***-****

Email: adi4qk@r.postjobfree.com

SUMMARY:

5+ years of experience in Quality Assurance on web applications, Cloud based solutions and commercial off the shelf applications

Highly motivated hard worker with good communication skills and strong grasping abilities that help to quickly adapt to new tools/technologies and maintain good relationships with peers, customers and end-users

Experience managing and working with multiple in house and outsourcing vendors

Extensive experience in writing and executing automated functional, smoke, sanity, regression and UI testing using Java and Selenium, XML, Rest / SOAP APIs and JSON.

Strong understanding of SQL, relational database technology.

Experience in testing websites using several browsers (Firefox, IE, chrome, safari) and native apps on iOS, Android

Experience with Documentation and Release Management

Experience of defect tracking tool such as HP Quality Center, Jira, Pivotal tracker

Experience in Identifying any new opportunity for testing across functional domains

Provided candid, meaningful feedback in a timely manner

Good leadership and motivational and team building skills

Proven success and willingness to learn and continually upgrade skills and knowledge as the Technology and business evolves

TECHNICA

AL SKILL

S:

Solution Delivery Methodology Agile, Sprint based, Waterfall Automation Test Tools: Selenium, Microsoft Test Suite, SOAP UI, Cucumber, Appium Database: Oracle, SQL Server

Programming Concepts: JavaScript, Java, SQL, XML

CRM Tools Salesforce.com, Siebel

SAAS / CMS Tools: Salesforce.com, Zuora, JAMStack, Sitecore Documentation Microsoft Visio, Word, Excel, Google docs, google sheets PROFESSI

IONAL EX

PERIENCE

:

QA Manager: Homeserve USA June 18 – Till date

Own all aspects of Software QA Testing for Homeserve USA Digital Marketing

Work with internal partners, stakeholders, multiple IT Vendors to deliver best quality results

Defect Lifecyle management, critical release management

Define requirements for QA Automation as necessary

Owned and Managed QA and UAT for HomeserveUSA website and apps before expanding a team of onshore / offshore resources

Successfully migrated Content Management System from SiteCore to Jamstack

Helped establish QA and Release management practices across the company

Act as a critical conduit between Homeserve USA Digital Team and multiple IT vendors for all QA Needs

Review work performed by IT Vendors and provide necessary feedback for improvements

Team Management 3 Onsite and 3 offshore

Tools & Technologies – Chrome/IE/Firefox, iOS, Jira/Confluence, Github, Javascript, SOAPUI, Jamstack, SiteCore, SQL

QA Consultant via Transcend(Priceline.com) Mar 18– June 18

Review end to end web application requirements, write detailed test plans leveraging information gathered on specific data, functionality requirements.

Document process flow charts, sequence diagrams prior to the release

Write and execute detailed test plans for applications and/or code releases

Manage JIRA/ Confluence based bug-tracking, test planning, testing and version release

Verify that programs function per written requirements and established guidelines

Utilize programs to test, track and verify defects in applications

Thoughtful recommendations for system and application improvements and corrections

Performance monitoring in production to prevent operating problems and ensure efficiency of operation

Interact daily with developers and business analysts to report, analyze and present test results.

Write documentation to describe program evaluation, testing and correction

Investigate bug reports and set up tests (based on user input) to locate and correct production operating errors

Prioritize, Investigate and troubleshoot customers reported issues and respond proactively

Cross browser functional testing (Firefox, IE, chrome, safari)

Used Github to manage software features, automation test cases and Source code Tools & Technologies – Chrome/IE/Firefox, Jira/Confluence, Github, SQL, SOAPUI, Microsoft Visio, MS Word

QA Consultant (HomeServe) Nov 17– Feb 18

Document Functional specifications and mapping

Document test scenarios, test plans and manual / automated test cases

Coordinated with developers and prepared and implemented test plans.

Regression and Sanity tests on API using Java

Performed Automated UI testing for Policy portal using Selenium web driver and Java

Performed Data Reconciliation and Validation using SQL queries.

Analyzed and reported test results to team members.

Identified areas where regression tests could be conducted.

Escalate unresolved problems to senior staff

Working with dev team to do performance tuning

Tools & Technologies – Chrome/IE/Firefox, Jira/Confluence, Javascript, Sitecore, SOAPUI, Github, SQL, MS Word

Teladoc Inc : Sr. QA Engineer April 2014 – Dec 2015 Teladoc is the first and largest tele health provider in the nation and growing rapidly. Teladoc integrates with nations leading insurers and provides a platform for quality tele health services. With latest behavioral tele health service, Teladoc has expanded its customer base to new heights.

End to End business process / requirements review, write detailed test plans leveraging information gathered on the desired functionality.

Documenting, tracking and reporting test results, defect history and quality and traceability metrics.

Document test scenarios, test plans and manual / automated test cases.

Identify any ambiguous requirements and acceptance criteria and suggest solutions to stakeholders.

Automated Functional, Smoke and regression testing of critical components such as Member, Admin and Provider portals using Selenium, cucumber, Ruby on Rails.

Rest & SOAP based API, Stress testing using Java

End to end business process testing for Call center platform.

Mobile app testing on iOS using xcode simulator.

Cross browser functional testing (Firefox, IE, chrome, safari)

Interact daily with developers and business analysts to report, analyze and present test results.

Identify potential quality issues, including security, performance, and load issues.

Used Jira as ALM tool

Participate in daily Scrum stand ups and sometimes facilitated stand ups in absence of scrum master.

Used Github to manage software features, automation test cases and Source code Tools & Technologies – Cucumber, Selenium, Ruby on Rails, Java,iOS Xcode Simulator, GitHub, Jira The Navigators Group Inc.: QA Analyst Consultant June 2013 – Oct 2013 An international commercial property & casualty specialty insurance holding company with over $1 billion of annual revenue.

Document Functional specifications and mapping

Document test scenarios, test plans and manual / automated test cases

Coordinated with developers and prepared and implemented test plans.

Regression and Sanity tests on API using Java

Performed Automated UI testing for Policy portal using Selenium web driver and Java

Performed Data Reconciliation and Validation using SQL queries.

Analyzed and reported test results to team members.

Identified areas where regression tests could be conducted.

Escalate unresolved problems to senior staff

Working with dev team to do performance tuning

Tools & Technologies – Java, Selenium, SQL, Microsoft SQL Server, Jira/Confluence VERTRUE INC. Norwalk, CT : QA Consultant Nov 12 – April 2013 Private internet marketing services provider with close to $1B in revenue SFDC Service Cloud - Call Center

Understanding Cloud System Architecture and Salesforce.com.

Requirement analysis and documentation for call center, Salesforce.com service cloud.

Write Test scenarios, Test cases on Salesforce.com call center.

Identify any ambiguous requirements and acceptance criteria and suggest solutions to stakeholders

Validate functional Requirements and design to make sure they are traceable to the desired functionality

Write Test cases and SQL Queries and Procedures to execute ETL Process of data sync for Salesforce.com service Cloud.

Execute Functional, Smoke and regression testing.

Manage Defects, Communication to the senior management.

Attended Salesforce.com seminars to understand upcoming functionality and Appexchange products.

Interact daily with developers and business analysts to report, analyze and present test results

Identify potential quality issues, including security, performance, and load issues

Anticipate potential problems and proactively suggesting solutions, alternatives, work arounds.

Participate in daily Scrum stand ups

FreeScore.com

Analyze and review functional specification documents for freescore.com website.

Write test scenarios, test plans and test cases.

Execute test scenarios and test cases.

Perform PCI / PII testing.

Analyze test results.

Log and maintain defects into Quality Center.

API, Stress testing using Java

Working with dev team to do performance tuning

Operational Data Source

Understanding the cloud based Zuora billing platform – A Salesforce.com Appexchange product.

System analysis of the Cloud eco-system comprising on Salesforce.com, Zuora billing platform.

Understanding Testing needs for operational data source for cloud data.

Write test cases, Test scenarios and prepare test plans.

Automated testing using Microsoft Visual Studio test suite.

Testing Tidal batch jobs and ETL processes.

Tools & Technologies – HP Quality Center, QTP, Salesforce.com, Zuora billing platform, Java, SOAP UI, SQL

EDUCATIO

ON:

Bachelor of Engineering (Instrumentation Engineering), Aug 2002 Mumbai University, Mumbai, India

CERTIFIC

CATIONS:

SQTL certification.

Contact this candidate