Francois J. Zarifeh

514-***-**** adi4pd@r.postjobfree.com https://www.linkedin.com/in/francois-zarifeh-23b0a636/ PROFILE

● Over 28 years of experience in IT infrastructure project management: implementation of software for financial institutions and creation of data center and disaster recovery sites

● Proven leadership, organizational skills and project management

● Capability to work in high pressure environments, problem solving orientation and communication facilitator

● Well Rounded IT Background of Infrastructure management (Network, System, Web hosting) and Software Development

● Windows and Linux operating systems

● Oracle and SQL platforms

● Fluent in English, French and Arabic

● COBOL programmer for more than 10 years

EMPLOYMENT EXPERIENCE

GENATEC Montreal

Software Implementor (ConnectWise) August 2020

• Converting data from old system to ConnectWise

• Get trained using University in ConnectWise

• Editing all procedures

• Using workflow and report-builder in ConnectWise

JTB Bank

IT advisor – Project Manager, 2016-2019 ($4 millions)

● Manage a team of 3 employees to replace the banking application

● Organize parallel run, training and workshops for the new application

● Handle all relations with the application provider

● Prepare and install all infrastructure related hardware and testing it with the DR scenarios

● Manage patches and releases for the Banking application software: implementation and testing

● Reddit all procedures to comply with the new Banking application requirements

NECB Bank- Saradar Group

Manager - Information Technology Operations, Enterprise Services, 2012-2016

● Manage a team of 6 employees to support all operations related to IT system, network, database, support and data processing in whole bank

● Build the IT department, review all related job descriptions, procedures and policies

● Prepare and monitor the IT yearly perspective plan and budget

● Maintain all relations with IT local and international infrastructure suppliers

● Maintain the IT security measure to comply with regulatory requirements

● Implement all new projects along with their related infrastructure such as: Disaster Recovery Site ($1 million), Data Warehouse ($200K), Workflow ($100K), Internet & Mobile banking ($250K),…

● Manage patches and releases for: Banking application, operating system (Windows, Linux), Development software

(Oracle)

● Maintain the replication between the main and DR sites for all platforms (Windows, Linux and Oracle)

● Relocate the bank’s data center infrastructure along with all telecommunication facilities ($100K)

LCB Bank previously ROYAL BANK OF CANADA

Since 2011 merged with Societé Générale de Banques Manager - Head of IT Operations, 2003-2012

● Manage a team of 18 employees to support all operations related to IT system, network, database, support and data processing in whole bank

● Prepare budget and ensure cost allocation and expenses are in line with budget

● Prepare and monitor the IT yearly perspective plan

● Maintain all relations with IT local and international infrastructure suppliers

● Member in IT security committee contribute in setting and adapting IT security measures

● ISO 9001/2008 quality officer in the IT department

● Determine & establish policies & procedures related to IT along with job descriptions

● Be in charge of the bank’s training center in terms of IT needs and infrastructure

● Co-manage and assist the CIO

● Manage and supervise all the IT infrastructure projects and new implementation

● Maintain the IT security measure to comply with regulatory requirements Head of IT development Unit and Processing Unit, 1998-2003

● Manage a team of 4 developers and 2 processing and support officers

● Handle existing and additional requirements and renovation in the banking application main software using RM-COBOL under Unix

● Handle MIS and auditors reporting system

● Troubleshoot and administer all support request

● Oversee and control the processing unit

IT Security Officer (Special Assignment in addition to current position), 2001-2002 Officer and Head of Processing Unit, 1989-2003

● Daily processing responsible

● Maintain all PC installation and support

● Develop some applications such as: Fixed assets, Accounting operations, Interest calculation, BDL, BCC and auditors’ reports, Plastic cards application…

● Contribute in Banking Application migration from NCT-ITX to Unix

General Secretary of Catholic EducationDatabase Administrator 1993-1998

● Collecting data from schools

● Filling and data entry for all statically and financial data related to school

● Organizing conventions for school administrations

● Training the school Accountants for the budget application. SUMMARY OF MAIN PROJECTS LEAD

● Implementing Data warehouse application infrastructure and software 2012-2013 ($200K)

● ATM installation and set into production along with adequate infrastructure, 2012 ($100K)

● Disaster Recovery Site implementation, testing and going live along with whole infrastructure, 2012-2013 ($1 million)

● Building-up Datacenter physical premises from scratch with all infrastructure, 2010-2011 ($1.2 million)

● Acquiring and Implementing new Datacenter and Disaster Recovery Center from the RFI and the RFP, 2008-2011 This project uses the latest technology in terms of infrastructure hardware and software. ($2 millions)

● Banking Application Migration (ICS BANKS) from Oracle 7 to Oracle 10g, 2006 ($250K)

● ISO policy and procedure creation and implementation in IT department, 2005 ($25K)

● Migration of the Human Resources and Payroll application from in-house COBOL to Oracle based application,2005 infrastructure and software ($18K)

● Migration of the Fixed Assets application from in-house COBOL to newly acquired application under SYBASE, 2005, infrastructure and software ($12K)

● Banking Application Migrating from Cobol in-house application to ICS BANKS Oracle based banking application,infrastructure and software 2001-2003 ($500K)

● Banking Application Migration for Y2K compliance, 1999 ($50K)

● Redesigning and reediting the Banking application documentation, 1998 ($10K)

● Introducing of the word processing facility in all bank units with business users training, 1991 ($3K) TRAINING

● AR101T Arab Union of Arbitrators Arab League May 2019

● EMC World Convention Las Vegas May 2015

● VMware Training course SETS Feb 2011

● ISO 14001:2004 EMS Essentials Canadian Standard Association Nov 2009

● Project Management Framework PMP certification PMI Jan 2009

● ISO 27001 Implementation Kema Quality B.U. Sep 2008

● ITIL Foundation for IT service Mgt. Formatech Aug 2007

● Business Continuity Plan Association des Banques July 2007

● Linux Network Administration New Horizons Dec 2005

● Linux System Administration New Horizons Oct 2005

● BS7799-2:2002 Internal Auditor Canspect Corporation Jan 2005

● Certified Information System Auditor CISA Ernest & Young May 2004

● Control & Security Information Syst. Association des Banques Mar 2002,2004,2007,2008

● ISO 9000/2000 Implementation & Internal Audit Quality Management Institute Jul 2002

● Introduction to Oracle SQL & PL/SQL Computer & Communication Systems Nov 2001

● Develop PL/SQL Program Units Computer & Communication Systems Nov 2001 EDUCATION

● Institut des Frères des Ecoles Chrétiennes (IFEC) TS “Business Computer”, 1991

● Collège des Frères - Mont La Salle Baccalaureate Diploma in Experimental Sciences, 1987 HOBBIES & ACTIVITIES

● Red Cross first aid from 1991 to 1995

● Scout since 1978 occupying several functions: Troup Chief, Group Chief, Commissioner…

● Executive member of `Amicale des anciens élèves des Frères des Ecoles Chrétiennes` since 1997

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