Shantel John
Acworth, GA *****
**********@*****.***
Dedicated Human Resource Assistant who excels at completing multiple tasks simultaneously, following up with colleagues and clients and handling difficult situations. Highly self- motivated, creative, organized, detail oriented, trustworthy, reliable and maintains a strong work ethic. Authorized to work in the US for any employer
Work Experience
Assistant Manager
B & A Childcare Services of Atlanta - Kennesaw, GA April 2019 to Present
• Assist with Performance Management execution processes, including but not limited to talent reviews, succession planning, performance assessments, and goal setting
• Employee Training and Development
• Conduct Interviews and Screen Applicants
• Maintains State and Company Policies
• Create and Legitimize Company Documents
• Document Development and Editing
• Manage Customer Accounts
• Manage Employees
• Advertising
• Developed Not-For-Profit Foundation
• Network with Local Companies
• General Office Administration
• Experience in a Talent / HR role
• Strong problem solving skills
• Excellent interpersonal, communication and influencing skills
• Experienced, well-organized professional with the ability to prioritize issues, analyze data and work effectively
• Ability to work effectively and efficiently in a virtual team
• Ability and willingness to work in a multicultural and diverse environment Manager
Caroline’s Care Center - Canton, GA
August 2017 to February 2019
• General Accounting
• Maintained Cash Flow
• Employee Training and Development
• Payroll
• Prepared and Developed Teaching Materials for Implementation
• Scheduling/Vacation Requests
• Implemented Health and Safety Procedures
• Followed Up With Leads/Potential Customers
• Support the Hiring Process by Reviewing Resumes, Screening Applications and Scheduling/Conducting Interviews
Curriculum Director/Management Member
Primrose School of Woodstock East - Woodstock, GA
February 2012 to February 2017
• Support the hiring process by reviewing resumes, screening applicants and scheduling interviews
• Develop new hires and retrained employees with hands-on training and observations
• Assisted with 90 day and annual employee reviews
• Provide advice, assistance and follow-up on company policies, procedures and proper documentation
• Manage employee issues including dispute resolution and disciplinary solutions
• Communicate professionally with clients, coworkers, franchise owners and others members of management
• Promote a positive work environment
• Coordinate reward system by recognizing a Family of the Month, Apple of Our Eye, Teacher Appreciation and verbal/written compliments
• Manage schedules
• Organize and plan all events in a timely manner while adhering to a budget
• Manage media sites and school advertisement/spirit boards
• Assisted with the opening or closing of school
• General office administration
Education
Master's in Accounting
DeVry University-Chicago
December 2020 to Present
Bachelors of Business Administration in Business Management MONROE COLLEGE - New Rochelle, NY
April 2011
Diploma in Business
CHARLOTTE AMALIE HIGH SCHOOL - St. Thomas, VI
2008
Skills
• Management (7 years)
• Employee Relations (7 years)
• Organizational Skills (6 years)
• Marketing
• CPR
• retail sales
• Time Management
• Excel
• Project Management
• Microsoft Word
• Microsoft Powerpoint
• Conflict Management
• Negotiation
• Microsoft Office
• Assistant Manager Experience
• Event Planning
• Interviewing (7 years)
• Administrative Experience
• English
• Cash Handling
• Employee Orientation
• Human Resources
• Payroll
• Presentation Skills
• Recruiting
• Research
• Budgeting
• Mentoring
• Human Resources Management
• Performance Management
• Talent Acquisition
• Benefits administration
• Business management
• Customer service
Links
https://www.linkedin.com/in/shantel-john-347374171 Additional Information
• Spanish- Beginner
• Microsoft Office Applications