Dryw Thompson

Professional Profile

San Francisco, CA 415-***-****

adi4l5@r.postjobfree.com

Summary

Highly experienced, accomplished, and self-motivated professional with over 15 years of contributing towards company profitability for renowned organizations. Adept and passionate about training, mentoring, and inspiring team members to perform at maximum efficiency and achieve their professional goals. Excellent at creating and implementing effective processes to assist businesses run in a seamless fashion.

Qualifications Summary

Leadership and Training

Staff Development

Operations

Team Management

Recruitment

Brand Representation

Customer Service

Career Experience

Space NK 8/2016–7/2020

Store Manager

Trained staff on product knowledge, effective and engaging selling techniques, operations, and client relations in order to cultivate professional growth and contribute towards overall company productivity. Carried out daily, weekly, and monthly coaching of staff on visual merchandising. Executed effective client consultations, education, branding, and rapport to increase client base.

Accomplished a double digit increase every year since the beginning of tenure.

Recognised as Store Manager of the Year 2018

Laline USA, LLC 10/2014–8/2016

District Manager

Recruited, coached, developed, and conducted individual staff performance reviews and terminations. Liaised with VP regarding strategy, including trend identification, market planning, product assortment, visual merchandising, and operational requirements. Communicated with international offices.

Held global overview of three full-line stores and product warehouse 1.5M volume.

Achieved top results in six-year history of company.

Watch Station International 3/2014–10/2014

Store Manager

Maintained strong global oversight of store operations, practices, and brand representation. Recruited, educated, and guided associates on product knowledge, company policy, and selling technique. Handled sizing and repair services. Coordinated repair services for the store along side Home Office and Westfield Mall.

Boosted efficiency of inventory control; evident by decreasing an eight percent shrink to less than one percent within seven months.

Rimowa (Ornatus LLC) 2/2013 – 9/2013

Store Manager

Coached staff on employing proactive salesmanship and guided them on compliance to company procedures and guidelines. Conceptualised and carried out marketing initiatives including taking part in a ‘Best of the Bay” fundraiser. Utilized knowledge of sell-through and projected sales forecasts.

Launched flagship store for luxury travel case brand in San Francisco’s Union Square.

Achieved a revenue of $1M within the first seven months.

Additional Experience

Tumi 2/2010–4/2012

Store Manager

Hugo Boss 6/2007–1/2009

General Manager

Thomas Pink 2/2006–1/2009

General Manager

OSI/Montblanc

Store Manager

Nordstrom

Cosmetics Department Manager

Education

High School Diploma

Camden Central High School

Licenses & Certifications

California Cosmetology License

Monterey Academy of Hair Design

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