Customer Service Officer
Resume:
BUSARI BOLAPE IBIDUN
Lekki Gardens Phase *, Hi – Tech Road R20 Unit 4 Lekki Ajah, Lagos.
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CAREER OBJECTIVE
To provide excellent and comprehensive services aimed at satisfying the organizational goals of the stakeholders and contributing to the growth and success of the establishment and the economy at large.
PERSONAL PROFICIENCY
I have extensive experience in responsible Accounts Payable, Receivable and billing positions, consistently assumed increased responsibilities Strong leadership and motivational skills; proven ability to quickly build rapport, establish trust, and motivate people of all levels to achieve their maximum potential while attaining corporate objectives. Recognized for positive mental attitude, commitment to excellence, and demonstrated ability to communicate and interact effectively with senior management, associates, and customers. Proficient with accounting package software
EDUCATION SUMMARY
Caleb University Imota, Lagos. 2018
B.Sc. Economics
PROFESSIONAL MEMBERSHIP, CERTIFICATION AND TRAINING
International Business Management Institute; Time Management, Leadership & Team Development, Problem Solving Skills, Communication Skills 2020
Havard Business School Online: Global Business, Leading in Turbulent Times, Sustainable Business Strategy, Leadership Principles, Management Essentials, Entrepreneurship Essentials 2020 (Training)
Google Digital Skills: Fundamentals of Digital Marketing 2020
Jobberman: Jobberman Soft-Skills Training 2020
WORK EXPERIENCES
Date: February 2020 – Till Date
Name and Address of Employer: Chiji14 Business Services Limited
16 Animashaun Street, Golden Pearl Estate
Sangotedo Lagos.
Type of Business: A trading platform for cryptocurrencies
Position Held: Customer Service Supervisor
Date: December 2018 – October 2019
Name and Address of Employer: Avantgarde Management Services
The Penthouse, Omatsola Mall, 4 Kafi Street Alausa Ikeja.
Type of Business: An Outsourcing Company which specializes in Risk Management,
Customer Contact Solutions, Emergency Response and Management and Business Advisory.
Position Held: Call Centre Agent
Date: June 2018 – September 2018
Name and Address of Employer: Ready Set Work.
Type of Business: An Entrepreneurship and Employability Initiative of the Lagos State Ministry of Education.
Position Held: Graduate Trainee
Date: June 2015 – October 2015
Name and Address of Employer: The Guardian Newspaper
RUTAM HOUSE, APAPA-OSHODI EXPRESSWAY, LAGOS.
Type of Business:
Position Held: Internship Training
Principal Duties: Enter Invoices, Credit collections, Maintain collections data, Reviewing documents for accuracy, Follow-up phone calls on past due invoices and Record invoices.
Date: 2013 - 2014
Name and Address of Employer: Brothers Dot Com
32, Adeniyi Jones Avenue, Ikeja – Lagos.
Type of Business: Internet Service Provider and Advertisement.
Position Held: Receptionist
Principal Duties: Courteously greet customers, Handle daily cash box, Answer phones, record and process accurate messages.
PERSONAL SKILL
Driven by great passion for success as such target driven and team spirited.
Strong analytical, creative mind and ability to work with or without supervision.
Very proactive and possesses ability to adapt to different work shifts.
Experience interpersonal and communication skills.
Ability to apply, teach, model, and design concepts essential for the performance of key tasks.
Excellence working experience within office environment with keyboard skills and also familiar with computer software such as Microsoft packages.
Proficient with accounting software packages.
Always aspire to develop both intellectually and professionally.
EXTRAL CURRICULAR ACTIVIES
Swimming and Travelling.
Researching through the internet browsing and reading novels.
REFEREES: Available on request.
Contact this candidate