Jeanne Cummings

Tel: 858-***-****

adi4g0@r.postjobfree.com

https://www.linkedin.com/in/jeannecummings

San Diego, CA

Senior leader with 15+ years experience in strategic thinking, problem solving, and providing information to key executives. Professional prescense, entrepreneurial self-starter, highly agile, natural leader, talented at cross functional collaboration and communication both internally and externally to realize a vision. Described as passionate about the customer experience, I’m talented at bulding, growing, training, seeing the larger 360 degree picture and simultaneously connecting the dots to the finer details to help organizations gain customer loyalty, elevate team morale, retain and generate revenue. HIGHLIGHTS

• 10+ years business development and marketing experience in regional, national and international roles

• Quickly turned around troubled business units with disgruntled customers and employees

• Closed major global strategic alliance partner, enabling brand awareness and increased sales

• Secured major account, returning a failing division back to profitabilty

• Successfully launched a new product in the Canadian market, far exceeding first years targets to support the hiring of two additional sales people

• Double and tripled reseller sales within one year of managing

• Launched a successful business

EXPERIENCE

2019-2020

SWK Technologies, Director of Customer Success

SWK Technologies is a small publically traded company, providing transformational software and technology solutions to companies across the U.S.

• Moved Customer Satisfaction Score from 50% to 88% within one year, adding $400,000+ in bonus revenue from Publisher

• Decreased customer attrition by 200%

• Signficantly increased inside sales and services revenue

• Increased internal cross functional communication and collaboration, increasing team moral

• Problem solved, designed and implemented a customer journey that enabled SWK Technologies, Acumatica Division, to incrase health of customer base, increase customer engagement, customer retention/renewals, resulting in increased revenue 2017-2019

Acumatica, Strategic Partner Account Manager

Acumatica is a leading provider of adaptable cloud business management software that empowers small and mid-size businesses and drive growth. Privately held. 300 employees internationally.

• Establish and maintain channel plans to promote sales growth

• Interface with C-suite to understand partner strategies, key motivators, drive value, and align joint strategic messaging

• Influence principles, owners, teams

• Manage sales funnel for opportunities with partners and transforms potential leads into joint sales activities

• Actively engage company resources and senior executives to build strategic relationships with the partner which ensures long- term business success

• Ensure partners receive outstanding support, feel like an extension of the team, and have a great experience

• Develop business relationship with new partners

2015-2017

Lascom Solutions, Channel Partner & Sales Manager for North America and Pacific Lascom Solutions is the European leader of NPD Product Lifecycle Management Solution for formula based CPG manufacturers. Privately Held. 75 employees internationally.

• Responsible for negotiating and closing highest level partnership agreement with Sage, successfully added to Sage price list, quickly recruiting and onboarding channel partners, and closing major account

• Successfully influenced Sage ecosystem of partners, generating increased demand, resulting in expanded market awareness to end target market

• Interface with C-suite to understand partner strategies, key motivators, drive value, and align joint strategic messaging

• Defined and negotiated contract terms and issues

• Educated, nurtured and supported partners

• Designed, customized and personalized content for partner presentations and facilitated delivery

• Infused new energy into the US based team and enhanced internal communication and collaboration with France headquarters

2013-2015

AMN Healthcare, Senior Strategic Partner, Learning & Talent Development AMN Healthcare is the national leader of healthcare workforce solutions, 2000+ employees, 1 billion revenue

(NYSE: AHS)

• Received the CEO Recognition Award

• Successfully planned, designed and implemented an 8 week sales training for new hire cohort at Staff Care division, resulting in faster ramp up and decreased turnover

• Successfully designed, launched, implemented and facilitated Transformational Change workshop for leaders and team members to receive training on how to navigate through a massive five year technology change, influencing positive adoption of new technology through painful transitions

• Worked cross functionally to effectively engage leadership to communicate value proposition of transformational technology change

• Facilitated brainstorming sessions to inspire creative ideas and bring new efficiencies into the workplace

• In charge of leadership 360 feedback coaching, developing action plans, influencing cultural leadership behavior

2010-2013

Zaltana Concepts Consulting, Principle Consultant

• Conducted market analysis, made recommendations for small start-ups

• Facilitated re-branding work for small business through customer interviews and understanding product and service offerings

• Strategically arranged a meeting with the Disney Corporation for a key client within 1 month of contract

• Clients included: EO, Healthy Innovations, Sagatica, Goal Success, Coast Flight Training, Rasa Yoga Shala

2008-2011

YesPilates.com, Founder and Principle

Online Pilates Magazine

• Successfully launched an online magazine to compete head-to-head with major market player

• Utilized business development channels to secure contracts from companies to purchase ad space prior to website launch

• Added additional revenue through launching new service offerings

• Achieved 90% retention rate of advertising accounts 2002-2004

MI-SWACO/Schlumberger, Canadian Sales Representative International Oilfield Equipment and Technology, 13,000 employees, 75 countries

• SulfaTreat Division – New innovative product introduction in Canadian market. Made a major contribution, proving the products success, far exceeding first year targets to support the hiring of two additional sales people

• M-I SWACO Mining Division - Returned division failing division back to profitability by securing major account, De Beers Group

2001-2002

Enron Direct/Enron Inc. Start-up division, Strategic Account Management First company to de-regulate gas and electricity in Alberta, 111 billion revenue (NYSE; ENE)

• Successfully account managed 105 AUMA (Alberta Urban Municipality Association) gas contracts

• Analyzed gas and electricity consumption, made recommendations for organizations to save money, resulting in contracts signed and new division business growth EDUCATION AND CERTIFICATIONS

Southern Alberta Institute of Technology, Degree in Business Administration, Marketing Major

• Graduated with honors, awarded two scholarships for academic excellence Strozzi Institute, Leadership in Action

300hr Yoga Certification, 600hr Pilates Certification FAA Private Pilots License with Tailwheel Endorsement

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