EMMANUEL NII ADOTEY
adi498@r.postjobfree.com 781-***-****
SUMMARY
IT professional with over 8 years of progressive technical experience in documentation, monitoring, configuration troubleshooting, maintenances, implementation and vendor coordination of various LAN/WAN technologies for enterprise environments which include proficiency in routing, switching, wireless, security and monitoring.
TECHNICAL SKILLS
Routing Products -- Cisco Routers (4400, 4300, 3900, 2900, 2800) Cisco 819 4G LTE
Switching Products - Cisco Catalyst Switch (6800, 6500, 4900, 4500, 3850, 3750,) Nexus Switch (9k,7k,5k) Aruba
R/S Protocols & Standards - WAN, LAN, TCP/IP, Cisco IOS, QOS, EIGRP, BGP, OSPF, ACL, NAT, Static Routing, VTP, VLAN, VLAN Trunking, VOIP, SSL, STP, RSTP, HSSRP, GLBP, VRRP, VPC.
Wireless Technologies - Products -Cisco WLC, WCS, PoE, WLAN, AP Network tools -Infoblox, Cisco Prime, F5
Security/Firewalls Technologies - Cisco ASA 5500, Fortigate 300E, Palo Alto Protocols &Standards, 802.1X,
VPNs (Site-to-Site, IPSec)
Monitoring- Solar winds, NetQoS, OmniCenter, VeloCloud SD-Wan, NetBrain, ABW
Software/Tools- MS Product (Word, Excel, Power point, Outlook, Lync, O365) ServiceNow, Cisco WebEx
TECHNICAL CERTIFICATIONS
Cisco Certified Network Professional CCNP
Cisco Certified Network Associate CCNA
CompTia Security+ SY0-501
Palo Alto Networks Certified Cybersecurity Associate PCCSA
AWS Certified Advanced Networking - Specialty ANS-C00
Microsoft Certified System Engineer MCSE
Network Engineering- Microsoft Technologies NEMT
EDUCATION
UNIVERSITY OF SCIENCE AND TECHNOLOGY
Bachelor of Engineering in Computer Engineering, Ghana, November 2012
NIIT
Diploma in Computer Networking Engineering, Ghana, November 2008
ACCOMPLISHEMENTS
Developed and defining the migration plan.
Migrating 35 Cisco Catalyst6500-E switches to Cisco Nexus 93120TX switch.
PROFESSIONAL EXPERIENCE
CITIZENS BANK – East Providence / Johnson, RI
Network Engineer II October 2019 – Present
Part of Network Operations Management Team responsible for day-to-day Network Operation for about 1000+ branches in United State.
Monitoring network systems and SD-Wan edges using Omni Center, NetBrain, ABW and VMware SD-Wan Network Orchestrator (Velocloud)
Configuring, installing and managing various Cisco routers, L2/3 switches and firewalls using command line.
Troubleshooting, diagnosing and resolving hardware, software and network related issues.
Overall support for TCP/IP and networking protocols that include OSPF, BGP, EIGRP, MPLS, VPN, WAN, VOIP, BGP, STP, Cisco 3500 - 6509 Switches, Cisco, Nexus 2k, 5k and 9k, Ether Channel, Cisco 819 4G LTE, data center performance and others.
Troubleshooting VOIP Cisco phones connectivity issues..
Resolving LAN/WAN issues that have been routed to the network operations team.
Working on-site and remote with technical teams of service providers to troubleshoot and resolve issues of optical cables like T1, 1G, 10G, 100G Ethernet Pipe circuits, DSL technologies and broadband service.
Performed Cisco Routing/Switching, Network upgrades and configuration.
Attending daily Team meeting related to events/incidents tickets.
PARTNERS HEALTHCARE – Needham, MA
Network Engineer (Contract - Data Center) April 2019 – September2019
Migrating Cisco Catalyst6500-E switch to Cisco Nexus 93120TX switch.
Developed and defining the migration plan.
Provide timely status reporting to the Project Manager.
Racked and cabling, troubleshooting server / network problems in Data Center
Designed, Deploy, Implement and Troubleshoot Data Center Technologies:
Cisco 3750, 3850, 3945, 5010, 6509
Nexus 9k, 7k, 5k
SolarWinds, Netbrain,
Data Center Documentation
Proactively monitored the network and act on major and minor alarms from the monitoring tool.
Resolved all IP networks issues to reduce waste and downtime.
Upgraded Cisco Routing/Switching, Network upgrades and configuration.
Provided onsite and remote support for LAN/WLAN/WAN networking implementations
PROCTOR AND GAMBLE – South Boston, MA
Network Engineer July 2015 – April 2019
Member to a team of professionals responsible for the installation, configuration, maintenance, monitoring, resolving hardware/software issues related to the IT infrastructures to include system efficiency.
Managed network performance using Solarwind Monitoring tool.
Managed Cisco firewalls, switches, routers, wireless devices, etc. Build VPN’s tunnels, NAT, Access-list, Routing protocols (BGP, OSPF, EIGRP and MPLS)
Connecting users like servers, access switches and vendor devices to the network.
Oversee network and equipment upgrades and configuration changes.
Managed IP address book and documentation.
Installed, configured, and maintained Cisco routers and switches using command line.
Troubleshooting and resolving network connectivity issues.
Performed remote troubleshooting, Upgrades, and repairs using phone chart and remote access tools
DXC TECHNOLOGY – Warwick, RI
Network Support Engineer, Aug 2013 – June 2015
Responsible for the installation, configuration, maintenance and troubleshooting of company network.
Responsible for creating and maintaining all technical procedure documentation and IP address book.
Updated documentation to provide an efficient service environment Configuration for logical or physical changes to maintain service integrity.
Assigned Static IP to computers and Vendor devices.
Performed Cisco Routing/Switching, Network upgrades and configuration.
Performed hardware/software installation, repair, and upgrade.
ST. JOSEPH HOSPITAL – Nashua, NH
Desktop Engineer, July 2011 – March 2012
Managed, monitored and trained users on the Patients Health Information System (PHIS).
Provided desktop support (Software and Hardware) to end users.
Assisted users and staff having hardware, software and network relate issues.
Installed, and upgraded Computer software and Operating systems.
Installed and repaired Computers, Printers, Xerox Photocopier and software.
Set up new computers including installation of operating system and appropriate software.
Managed Microsoft Active Directory user and group.
Replaced damage computer part with new ones.