Manager Assistant

CURRICULUM VITAE

PERSONAL DETAILS:

Surname: Naylor

Names: Gisela Inge

ID Number: 860-***-**** 084

Date of Birth: 25 May 1986

Address: * ******* ******,

Riviera Park,

Mafikeng,

2745

Contact Number: 082-***-****

Nationality: South African

Gender: Female

Marital Status: Married

Health: Excellent

Home Language: Afrikaans

Other Languages: English

Criminal Record: None

Computer Literate: Yes

Programs: Excel, Word, Outlook, Pastel and Patel Payroll

Hobbies: Playingmember of Mafikeng Bowling Club, assist with catering and events

EDUCATION:

Last School Attended: HoёrVolkskool, Potchefstroom

Grade Passed: Grade 12

Subjects: Afrikaans First Language

English Second Language

Mathematics

Hotel Management and Catering

Accounting

Geography

FURTHER EDUCATION:

Institute: SAIM

Course: HR Management Diploma

Completion date: June 2017

Institute: Sage Pastel Payroll & HR

Course: Certificate - Payroll Administrator

Completion date: August 2016

GENERAL:

I have no problem communicating with people in any form(telephonically, electronically or personally)whilst maintaining a professional and politemanner. I am also able to self monitor and manage, while I ensure that my work is done neatly andefficiently.

SUMMARY:

Over the past ten years I have been very involved in the management, human resources, finance and general administration for three lodges which have the same owner, two of these lodges are rather big with approximately sixty rooms in each and one with only twenty rooms, and total staff members ofapproximately eighty. I have filled numerous positions within the three Lodges. Starting my career as a receptionist, I have worked my way up to management positions. Although I have enjoyed the challenges of working with the group, I would like to focus my attentions more on the finance and human resources aspects of business, as opposed to guest house/catering management. I have recently completed a long distance HR Management Diploma course with SAIM (South African Institute of Management) and intend on starting a financial management diploma course in the near future, as a formality. Even though I have been in the same industry for more than ten years now, I have learned numerous amounts of skills in admin, finance and human resources which I can apply in any industry.

EMPLOYMENT HISTORY:

Company Name: Production X

Location: Mafikeng

Date: June 2020 to date

Position Held: Admin assistant / Quotes

Duties: General Admin, processing of quotations, monitoring production and job cards. Ensuring that all jobs are completed by due dates.

Company Name: Garden View Group of Lodges

Location: Mafikeng

Date: 2007-May 2020

Position Held: Various as follows:

HR Manager

April 2012-May 2020

Description: Managing staff queries and complaints, control the payroll admin, Monitoring staff hours and leave, managing the biometrics system, compiling Pay slips, conduct interviews, represent the company with internal disciplinary hearings, attend and assist with Union negotiations, compile and submit Labour required reports and ensuring that all deductions match legal requirements, managing skill development (as part of the BBBEE), as well as assist with compiling the documentation for BBBEE scores.

Lodge Manager (Molopo Lodge)

January 2012- May 2020

Description:Managing the everyday tasks/issues that may arise at the lodge, petty cash, ensuring that all reservations and documentation are captured and entered correctly, ensuring that all invoices and payments match cash totals, stock control and ordering, handling allcustomer complaints and queries,staff management, monitoring and controlling maintenance around the lodge, as well as planning and organizing of larger events.

Finance

January 2012- May 2020

Although not a primary position, all lodge managers are required to assist in this department, when necessary.

Description:

Debtors: processing invoice, credit note and debit notes, reconciling debtor accounts, petty cash, general filing, allocating payments, handling customer queries, sending of documentation and ensuring that all booked rooms have been invoiced.

Creditors: processing invoice and credit notes, posting and reconciling petty cash and banks, reconciling creditor and general ledger accounts, handling the cash ups and banking, handling of supplier queries, general filing, compiling of internal reports, submitting VAT and PAYE declarations, as well as assisting with compiling the documentation for BBBEE scores.

Assistant Manager (Sept 2008 – Dec 2011)

Senior Receptionist (June 2007 – Sept 2008)

Receptionist (Jan. – May 2007)

January 2007 – December 2010

Description:Booking guests in, checking guests out, making reservations, manual invoicing, cash balancing and handling, assisting in the general management of the lodges, stock control in kitchen and bar, as well asdealing with customer queries

Reference: Contact: Mrs. Rina Weideman (owner) 018-***-**** or,

Ms. ElmarieBenade (general manager) 018-***-****.

Company Name: Biscuit King

Location: Mafikeng

Date: January 2006 – December 2006

Reference: Mrs. Ronel Roos 018-***-****

Company Name: Star of the West Pub & West End Pub

Location: Kimberley

Date: May – October 2005

Reference: Mr. PeetGrobbelaar 082-***-****

Company Name: Texas Lodge

Location: Warrenton

Date: 2005

Company Name: GP’s Pub

Location: Potchefstroom

Date: 2004

Company Name: Mariana Beukman Catering

Location: Potchefstroom Country Club

Date: 2002 - 2004

Reference: Contact: Mariana Beukman

Tel: 018-***-**** or 083-***-****

Contact this candidate