WORK EXPERIENCE
Store Manager
AT&T Nov. **** to Feb. 2020
Maintaining accurate records of both available and purchased inventory Maintaining compliance storewide through set sales goals and updated knowledge/ training of all products or values
Anticipating store needs (routine maintenance of facilities and floor devices). From my experience as an exemplary sales representative and customer service agent, I assumed the role of store manager upon arrival Customer Service/ Sales Representative
DirecTV Aug. 2011 to May 2015
Assisted customer with DirecTV Services
Bill payment, new orders, troubleshooting, sales, collections, new customers, and general questions.
Continuously outperforming benchmark for customer satisfaction and sales Maintaining brand knowledge and client relationships regarding changes in branding or new products
Retention of Customers
Exemplarary marks in customer first experiences
Cedartown, GA 30125
Dezshron Hutchins
HOW TO REACH ME:
Cell: 770-***-****
Email: ********@*****.***
108 McCarson Ct
Cedartown, GA 30125
LinkedIn:
https://www.linkedin.com/in/dez-
hutchins-231b8515b/
EDUCATIONAL TRAINING
Full Sail University
Bachelor of Science in Information
Technology
Currently pursuing Bachelors Degree
Expected graduation: May 2021
Kennesaw State University
Associates Degree of Art: Music
Completed in May 2017
Focused on collaborative skills and the
abilities needed to manage multiple
projects simultaneously
PROFESSIONAL SKILLS
Customer Service
Computer Software
Leadership
Technical Support
Collaborator
Trouble Shooting
Help Desk
CHARACTER
REFERENCES
Breon Ford
Private Insurance Professional,
Private Independent Adjusting Firm
Cell: 706-***-****
Sidney Ford
Cell: 703-***-****
770-***-**** ********@*****.***
TECHNOLOGY SUMMARY
Certifications: CompTIA A+
Systems: Microsoft, Windows, Linux,
Novell NetWare
Software: Microsoft Office
Information Technology Help Desk
Home Depot March 2020 to Present
A current IT Associate with over 6 years of IT experience looking to expand my knowledge and grow in my field. I work within the stores to upgrade, run diagnostics, and solve any software and hardware issues
Due to my previous work as a store manager, I also help customers whenever needed.
, VMWare, IOS
September, 2022
Server Removal/ IT Support
Robert Half Sept. 2020 to Present
• Uninstall the server equipment at different locations in the area
• Drive to different location to setup new equipment and make sure their software is up to date
•Assist in server infrastructure, performance monitoring, Operating systems, Upgrades and troubleshooting
Sept 2020
, VMWare
OS, CentOS