WORK EXPERIENCE

Store Manager

AT&T Nov. **** to Feb. 2020

Maintaining accurate records of both available and purchased inventory Maintaining compliance storewide through set sales goals and updated knowledge/ training of all products or values

Anticipating store needs (routine maintenance of facilities and floor devices). From my experience as an exemplary sales representative and customer service agent, I assumed the role of store manager upon arrival Customer Service/ Sales Representative

DirecTV Aug. 2011 to May 2015

Assisted customer with DirecTV Services

Bill payment, new orders, troubleshooting, sales, collections, new customers, and general questions.

Continuously outperforming benchmark for customer satisfaction and sales Maintaining brand knowledge and client relationships regarding changes in branding or new products

Retention of Customers

Exemplarary marks in customer first experiences

Cedartown, GA 30125

Dezshron Hutchins

HOW TO REACH ME:

Cell: 770-***-****

Email: adi3w8@r.postjobfree.com

108 McCarson Ct

Cedartown, GA 30125

LinkedIn:

https://www.linkedin.com/in/dez-

hutchins-231b8515b/

EDUCATIONAL TRAINING

Full Sail University

Bachelor of Science in Information

Technology

Currently pursuing Bachelors Degree

Expected graduation: May 2021

Kennesaw State University

Associates Degree of Art: Music

Completed in May 2017

Focused on collaborative skills and the

abilities needed to manage multiple

projects simultaneously

PROFESSIONAL SKILLS

Customer Service

Computer Software

Leadership

Technical Support

Collaborator

Trouble Shooting

Help Desk

CHARACTER

REFERENCES

Breon Ford

Private Insurance Professional,

Private Independent Adjusting Firm

Cell: 706-***-****

Sidney Ford

Cell: 703-***-****

770-***-**** adi3w8@r.postjobfree.com

TECHNOLOGY SUMMARY

Certifications: CompTIA A+

Systems: Microsoft, Windows, Linux,

Novell NetWare

Software: Microsoft Office

Information Technology Help Desk

Home Depot March 2020 to Present

A current IT Associate with over 6 years of IT experience looking to expand my knowledge and grow in my field. I work within the stores to upgrade, run diagnostics, and solve any software and hardware issues

Due to my previous work as a store manager, I also help customers whenever needed.

, VMWare, IOS

September, 2022

Server Removal/ IT Support

Robert Half Sept. 2020 to Present

• Uninstall the server equipment at different locations in the area

• Drive to different location to setup new equipment and make sure their software is up to date

•Assist in server infrastructure, performance monitoring, Operating systems, Upgrades and troubleshooting

Sept 2020

, VMWare

OS, CentOS

Contact this candidate