Leasing administrator

PROFESSIONAL EXPERIENCE

BRICK + TIMBER SAN FRANCISCO, CA, USA

Leasing Administrator December 2019 - December 2020 Field phone and email inquiries on listings. Implemented the virtual staging which has saved +$30,000 to the company; units were leased under 2 months. Update online advertisements and postings. Verify and screen applicants and qualify residents. Draft and coordinate all necessary documentation for securing a lease agreement. Respond to leads on the CRM. Data entry to update the pipeline tracker. Track tours and applications. Coordinate with property management and maintenance teams throughout leasing and resident on-boarding process. Management of social media presence. Other projects as requested by Department Head.

OVERSEAS TRAVEL INTERNATIONAL MIAMI, FL, USA

VIP sales assistant April 2018 - January 2019

Delivered high end customer service. Drew up offers to a variety of clients with different cultural backgrounds, established quotes, negotiated rates and dealt with suppliers and vendors. Managed all travel logistics. Reached 100% of sales goals for 3 months of VIP sales. Collected and processed payments. Created marketing presentation to sell the destination/offer.

COUSIN TRAITEUR LA ROCHELLE 17000, FRANCE

Waitress October 2017 - December 2017

Set up event space (food and tables). Taking orders and assuming operational excellence while sustaining a high level of customer service.

EURAUPAIR HERNDON, VA, USA

Au pair August 2016 - August 2017

One year spent with an American family building english proficiency through social engagements. Managed all aspects of the household in absence of parental figures.

NOVOTEL LILLE AEROPORT (ACCOR HOTELS) LESQUIN 59810, FRANCE Internship hospitality management Avril 2016 - May 2016 General assistant. Focus in generating sales and marketing. Managed incoming mail, preparation and quote creation for events and meeting. Front desk experience welcoming and processing guest stays. In charge of booking, bill creation, future reservation, management of the cash debt communication.

CREDIT MUTUEL HERMIES 62147, FRANCE

Receptionist in bank August 2015

Physical reception of clients, scheduling appointments, along with general teller cash handling responsibilities

ALEXIA BETTERIDGE

131 N Payne St, Alexandria VA 22314 - adi3vs@r.postjobfree.com - +415*******

EDUCATION

ESC Sup de Co - School of Tourism and Hospitality accreditation UNWTO.TedQual Bachelor Tourism & Hospitality La Rochelle, 17000, FR Specialization : Hospitality management 2018

Function specialization : Marketing and E-tourism

Université du littoral côte d’Opale

Professional bachelor degree in hotel and tourism management Dunkerque, 59140, FR Option tourism and hotel management 2018

(Double degree with bachelor of tourism and hospitality) Université d’Artois

Associate degree GEA (Business Administration Management) Lens 62307, FR Specialization: GMO (management of the companies) 2013-2016

Lycée Baudimont St Charles

High school certificate economic and social sciences stream Arras, 62000, FR Specialization: economics 2012

SKILLS

• Language: French (Native tongue), English (Fluent), Spanish (Intermediate)

• Computer skills: Microsoft office (Word, Excel, Power Point), Outlook, Dashboard

(tourism software), Google suite Apps (Google Docs, Google Sheets, Google Slides, Gmail), Asana, Slack, Dropbox, Box, Yardi, Rentcafe, Lightroom, Magisto, Vimeo, Smarthsheets, Zoom, teams

• Customer service

HOBBIES

Traveling (Countries in Europe and Africa, different states in America, Canada and Guadeloupe)

Working out

Cooking

Planning travels for my family

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