Human Resources

Krista Malinczak

Tecumseh, MI 734-***-**** *************@*****.***

HUMAN RESOURCES

High-achieving recent graduate with a master’s degree in Human Resources and Organizational Development and demonstrated experience supporting business operations in fast-paced, service-oriented environments. Eager to apply a winning mindset and transferrable skillset to the growth of a top-tier organization in a human resources capacity.

Skilled at balancing a heavy workload and prioritizing tasks in support of short- and long-term organizational objectives, and adept at meeting deadlines with consistency and accuracy. Proven ability to exercise good judgement, troubleshoot common issues independently, and advise on process improvements to streamline operations.

A tactful communicator with a keen attention to detail and interpersonal strengths leveraged to drive team collaboration, liaise with key stakeholders, and serve as a resource to the greater team. A superior ability to learn and adapt quickly, work meticulously, and serve internal and external customers with poise and professionalism.

AREAS OF KEY EMPHASIS

Team Leadership Project Management Continuous Improvement Human Resources Strategy Benefits & Payroll Administration

Change Management Scheduling Event Planning Administrative & Financial Processes Payroll Training & Development

Data Analysis File Maintenance Business Technology QuickBooks MS Office Suite (Word, Excel, PowerPoint) Customer Service

EDUCATIONAL BACKGROUND

Master of Science, Human Resources Management and Organizational Development, 2020

Graduate Certificate, Organizational Development, 2019

Bachelor of Business Administration, Business Management, 2011

EASTERN MICHIGAN UNIVERSITY Ypsilanti, MI

Coursework: Strategic Human Resource Management, Human Resource Development, Organizational Theory & Behavior, Strategic Human Resource Management, HR & Technology, Organization Design & Strategy, Employment Law

PROFESSIONAL EXPERIENCE

MR. ROOF Administrative Agent, Ann Arbor, MI 2008 – Present

Serve as a dependable resource to the Operations Manager for operational support, with a key focus on executing administrative processes and liaising with various building departments to drive seamless business operations.

Generate company revenues and customer retention by cultivating long-term business relationships with various municipal locations via phone, e-mail, and face-to-face communications.

Orchestrate all aspects of permit process with impeccable timing and accuracy, encompassing verification and submission of building permit applications, processing payments, and scheduling inspections.

CONVENIENT BOOKKEEPING, LLC Owner, Bookkeeper, Tecumseh, MI 1999 – Present

Oversee day-to-day business operations of bookkeeping business designed to assist individuals and small businesses with personal finances, bill paying, accounts receivable, accounts payable, bank reconciliations, financial statements, and payroll services.

Drive sustainable business growth for several small companies by streamlining their bookkeeping function and overall financial organization.

Employ sound judgement and decision making when assisting with business decisions and ensuring compliance with all local, state, and federal regulations.

CLOSE TO MY HEART Consultant, Tecumseh, MI 2006 – 2011

Facilitated sales within lucrative stamping and scrapbooking business with oversight for inventory, sales, product presentations, event planning, bookkeeping, and individualized customer service delivery.

Project-managed the planning and execution of workshops and stamp camps to provide a creative outlet for clients.

Conducted comprehensive training for customers on products, stamping/scrapbooking techniques, and various projects.

ADDITIONAL EXPERIENCE as a Billing Assistant and Patient Representative at the Center for Plastic and

Reconstructive Surgery (benefits claims processing, scheduling, file maintenance, employee training) and Production

Control Specialist at Dexter Fastener Technologies (customer service, scheduling, sales support).

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