Prantik Roy

Email: adi3p3@r.postjobfree.com

Mobile: + (91-858*******/824*******

Seeking assignments to manage Administration, Operations, Sales, Business Development, Process Enhancement with leading organizations

PROFESIONAL OVERVIEW

-Administration - Operation

- Achieve Sales Target - Service Excellence Management

- Documentation - Process Enhancement

- Team Management - Business Development

A dynamic professional with 7 years’ experience in Administration, Operations, Business Development, Channel Management, New Market Development, Team Management with well known organizations AREAS OF EXPOSURE

Activities

Preparing MIS like Monthly report,

Handling IT related issues.

Handling Dealer

Cross selling product like IHO, HDFC life.

Looking after disbursement, and reconciliation.

Leadership

Creating & sustaining a dynamic environment that fosters development opportunities & motivates high performance amongst Team members.

Operations Management

Managing customer centric operations & ensuring customer satisfaction

Participating in Process Improvement, Planning, identifying and implementing adequate measures to maximize customer satisfaction level.

Ensuring immaculate service by servicing professional products at component level in the field.

Facilitating 100% Error Free new Business and Customer Servicing. ORGANISATIONAL EXPERIENCE

MARCH 2005 TO FEBRUARY 2008 WORKED AT ALLIANCE BROADBAND SERVICES PVT LTD.

APRIL 2008 T0 SEPT 2012 WORKED IN IIFL AS ODIN SYSTEM OPERETOR NOV 2012 TO NOV 2017 at BAJAJ FINSERV LTD AS FOS.

. DEC 2018 – MARCH 2018 at HDB FINANCIAL SERVICE as FOS. APRIL 2018 TO TILL DATE WORKING at TATA CAPITAL FINANCIAL SERVICES LTD as CRE.

EXTRA ACTIVITIES

1. Knowledge in Computer Application and well conversant with Fundamentals, MS-DOS, MS-Word, MS-Excel,

EDUCATION QUALIFICATION

Qualification Institute Year of Passing

B.COM(HONS)

CALCUTTA UNIVERSITY

2002

Higher Secondary

MAHARAJA MANINDRA CHANDRA

COLLEGE

1999

Secondary(WBBSE) B.T ROAD GOVT SPONSORD HS

SCHOOL

1997

PERSONAL DETAILS

Date of Birth: 15-11-1978

Fathers Name: LATE PRAFULLA KUMAR ROY

MARITAL STATUS : MARRIED

Permanent Address: SIDDHA TOWN.MADHYAMGRAM

KOLKATA-700110

Current CTC(LAST): 1,44,000

Linguistic Proficiency

Language Known Speak Read Write

Bengali

English

Hindi

HOBBIES

Reading Story Book & Articles

Computer (Net Surfing)

I will be very grateful, if you consider my application favorable, and give me an opportunity to work in your organization, you will find me as a sincere and efficient employee. I assure you that I would try my best in all the work entrusted to me.

Date:

PRANTIK ROY

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