Curriculum Vitae

Adeel Zeshan

Asst Store Manager/Customer Service– sales/data operator

E-Mail: adi3om@r.postjobfree.com Cell # +971********* Current Locations: Dubai, UAE

Education

BS(IT) (Preston University Islamabad- 1st Div/2.45) (Year : 2014 – 2019)

Computer Proficiency : Ms Office, Ms Power Point,POS, Oracle

Certification : Oracle 10g development certification, BI/Dwh (in progress) Experience Headline:

With 2 Years of working experience in DHQ (mandi bahaudin, Pakistan).

Two years as Sales Associate.

1 year worked as Credit Card Sales associate. (Pakistan)

1.5 years work as Customer Service Representative in During Study .(Islamabad )

3 Month internee as front end web developer in Nascreative pvt.ltd. Experience:

1. Working as Seles Executive in du telecom. (Since 2nd March 2020) 2. Worked as a sales officer (credit card) in Faisal bank Islamabad- Pakistan. Duration: March 2017 –May 2018.

Responsibilities:

Generating leads.

Meeting or exceeding sales goals.

Selling du postpaid, prepaid, fnl and promoting devices as well.

Promote du new offers and discounts.

Strong grip on du sales portal and tools.

Good knowledge of B2b sales and du business plans.

Good knowledge of du covering areas in-zone and out-zone.

Helping determine client needs, promotions, and negotiations.

Giving sales presentations to a range of prospective clients

Understanding and promoting company programs.

Visiting clients and potential clients to evaluate needs or promote products and services.

Maintaining client records.

Answering client questions about credit terms, products, prices and availability. 3. Workd as CSR in PIA –Islamabad Duration: (Feb 2016 - Sep2016) Responsibilities:

Excellent listening skills needed to work with clients, understand their needs, and advise them. Career Objective: To seek a challenging position in a highly dynamic and corporate environment with an opportunity to best utilize my skills and knowledge for organizational and personal growth.

Strong working knowledge of all relevant information regarding the client's destination.

Ability to record transactions and provide receipts.

Level-headedness when dealing with travel problems, complaints, or refund requests.

Desire to attend travel seminars to continue to learn about the latest tourism trends.

Networking skills to connect with helpful professionals such as tour operators.

Strong working knowledge of computer reservations systems & IATA

Strong working knowledge of Galileo GDS & sabre sytems. 4. Worked as computer operator in DHQ Mandi Bahaudin. (2018-2019) Job Responsibilities;

Entering customer and account data from source documents within time limits.

Compiling, verifying accuracy and sorting information to prepare source data for computer entry.

Mataining daily files and make records.

Creating reports on daily, weekly and monthly basis.

Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output. Key Skills and Competencies:

Organization goals and the strategic directions.

Coach the team member on company process, procedures and position responsibilities.

Increased stores profitability by merchandising inventory and visual merchandising standard as per brand and KPI’s store performance.

Reached or exceeded sales quotas and financial objectives on a regular basis.

Understand customer need and offer solutions and support.

MS office.

Sql,mysql,RDBMS

Tableu.

Personal Background:

Birthday : 12 0ct 1994

Citizenship : Pakistan

Visa Status : Employment visa

Marital Status: Single

Religion : Islam

Language : English, Urdu

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