Sales Representative

PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

RICKY STINNETT

adi3nz@r.postjobfree.com 405-***-**** 720 Eagle drive, Moore, OK 73160 History of being an effective team member with full understanding of the underwriting process and team needs. Well-versed in using Excel to create and update tracking spreadsheets. Client-focused Sales Representative with 22 years of providing solutions to customers. Solid understanding of customers needs. Experienced Sales professional with strong leadership and relationship-building skills. Top producing sales professional and expert in the electrical industry. Dynamic communicator who consistently exceeds goals and company expectations. Dedicated to enhancing underwriting department operations with an analytical and disciplined approach. Able to work with minimal direction to solve problems, resolve conflicts and respond to customer inquiries.

Powerful negotiator

Self-motivated

Strong verbal communication

Conflict resolution

Project management

Team liaison

Customer Service Representative / Evans Enterprises Sales Dept. - Norman, OK / 10.1996 - 11.2006

Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Contributed to annual store sales of $12 million per year. Built long-term customer relationships and advised customers on purchases and promotions.

Handled acceptance of delivered packages, checking and ensuring proper product type and amounts during unloading of merchandise. Communicated with vendors regarding back order availability, future inventory and special orders.

Worked closely with sales representatives on inventory control and ordering.

Helped drive sales goals and achieve monthly quotas. Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Earned management trust by serving as key holder, responsibly opening and closing store.

Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot. Politely assisted customers in person and via telephone. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.

Asked open-ended questions to assess customer needs. Answered an average of 30 calls per day by addressing customer inquiries, solving problems and providing new product information. Greeted customers entering the store to ascertain what each customer wanted or needed.

Developed reputation as an efficient service provider with high levels of accuracy.

customer Service / Tech support / Rep Tech Controls - Norman, Oklahoma / 11.2006 - 04.2012

Supported Chief Operating Officer with daily operational functions. Responded to customer requests via telephone and email. Obtained documents, clearances, certificates and approvals from local, state and federal agencies.

Copied, logged and scanned supporting documentation. Validated schematic designs working alongside hardware engineers. Verified data integrity and accuracy.

Outside Sales Representative / Global Energy Solutions - Oklahoma City, OK / 04.2012 - 05.2016

Utilized an in-depth understanding of strategic sales processes to increase revenue.

Demonstrated a consistent track record of overachieving sales quotas. Kept detailed records of daily activities through online customer database.

Attended monthly sales meetings and quarterly sales trainings. Performed outside business-to-business sales with proven proficiency in prospecting and territory management.

Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory. Performed effectively in a self-directed work environment, including managing day-to-day operations and decisions.

Met existing customers to review current services and expand sales opportunities.

Performed required travel for training and scheduled events. Prospected to increase sales lead pipeline and and converted leads into new customers.

Contacted new and existing customers to discuss how their needs could be met through specific products and services.

Addressed multiple industry issues and provided client support. Met or exceeded sales, customer service and loyalty program standards.

Prioritized tasks and projects to meet tight deadlines. Developed new business relationships and maintained existing through regular communications and effective account management. Identified prospective customers by using business directories and following leads from existing clients.

Developed, maintained and utilized a diverse client base. Wrote sales contracts for orders obtained and submitted orders for processing.

Presented information to customers, peers and all levels of management.

Quoted prices, credit terms and other bid specifications. Built strong client rapport to establish a diversified network of connections.

Completed all call reports, paperwork and on-going personal training by required deadlines.

Negotiated prices, terms of sales and service agreements. Consulted with businesses to supply accurate product and service information.

Worked independently with minimal supervision.

Built relationships with customers and the community to promote long term business growth.

Selected the correct products based on customer needs, product specifications and applicable regulations.

Outside Sales Representative / Graybar Electric Supply - Oklahoma City, OK / 05.2016 - 06.2018

Contributed to team objectives in a fast-paced environment. Performed effectively in a self-directed work environment, including managing day-to-day operations and decisions.

Demonstrated a consistent track record of overachieving sales quotas. Wrote sales contracts for orders obtained and submitted orders for processing.

Built a diverse and consistent sales portfolio.

Addressed multiple industry issues and provided client support. Increased sales volume by adding 15 accounts in the western Oklahoma territory.

Prospected to increase sales lead pipeline and and converted leads into new customers.

Prioritized tasks and projects to meet tight deadlines. Exceptional computer skills

Negotiated prices, terms of sales and service agreements. Exhibited a proven ability to set and achieve company defined sales goals.

Utilized an in-depth understanding of strategic sales processes to increase revenue.

Met with customers to discuss and ascertain needs, tailor solutions, and close deals.

Met or exceeded sales, customer service and loyalty program standards.

Selected the correct products based on customer needs, product specifications and applicable regulations.

Developed, maintained and utilized a diverse client base. Worked independently with minimal supervision.

Quoted prices, credit terms and other bid specifications. Contacted new and existing customers to discuss how their needs could be met through specific products and services.

Performed required travel for training and scheduled events. Met existing customers to review current services and expand sales EDUCATION

opportunities.

Utilized expansive experience in HCM, technology, business equipment and software sales to provide product guidance.

Exceeded team sales goals by 75%.

Created sales contacts with on- and off-premise accounts. Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory. Built strong client rapport to establish a diversified network of connections.

Attended monthly sales meetings and quarterly sales trainings. Project Manager / Supervisor / Fusion Industries, LLC - Oklahoma City, OK

/ 06.2018 - Current

Set project timelines and kept teams on task to complete milestones according to schedule.

Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.

Defined clear targets and objectives and communicated them to other team members.

Maintained project quality with a hands-on management style. Maintained schedules to ensure that key milestones were being met at every phase.

Conducted meetings with clients to determine project intent, requirements and budgets.

Maintained project schedules by managing timelines and making proactive adjustments.

Monitored timelines and flagged potential issues to be addressed. Provided outstanding service to clients to not only maintain but to extend the relationship for future business opportunities. Oversaw up to3 projects at a time without sacrificing standards. Implemented a set of comprehensive tracking processes to monitor Navigator Midstream's Omega and Ruby job sites performance. Assessed vendor products and maintained positive vendor relations. Kept meticulous records of all costs and expenses and analyzed that data against the budget.

Jones High School - Jones, OK / 1989

High School Diploma:

Contact this candidate