Resume

Assistant Manager

Location:

Johannesburg, Gauteng, South Africa

Posted:

January 02, 2021

Contact this candidate

Resume:

Some people dream of success…while others wake up and work hard for it. “Author unknown”

Resume for

PATIENCE CHRISTINA MNCUBE

Personal Details

Surname Mncube

Name Patience Christina

Gender Female

I.D. Number 870**********

Residential Address 12 Chestnut street,

Noordwyk, Midrand, 1687

Postal Address P.O. Box 9676,

Centurion, 0046

Telephone 073-***-**** / 071-***-****/ 061-***-****

Date of birth 1987-09-22

Nationality South African

Health Excellent

Marital Status Single

Drivers Licence Code 8

Home Languages IsiZulu [fluent]

Other languages English [fluent] Afrikaans [partial]

Hobbies Travelling and watching movies and reading

Education

High school

School attended Allen Glen High School 2002-2006

Qualification Matric: English 1st Language, Home Economics, Afrikaans 2nd Language, Biology, Travel and Tourism, Business Economics

Responsibilities Learner Representative Council [Prefect: Discipline Committee]

Year obtained 2006

Tertiary Education

Institution Boston Media House 2008 - 2010

Qualification Diploma in Media [Specialising in Strategic Advertising]

2nd year subjects: 2009

Public relations 2, Advertising 2, Media law,

Modern Culture

3rd year subjects: 2010

Finance in Media, Strategic Advertising 3, Creativity,

Media planning, Brand Management, Entrepreneurship

Marketing 2, Copy Writing

Institution Christian Family Church International Centurion 2017 - 2020

Qualification Studying towards a Degree in Ministry

Institution IQ Academy 2017 - 2018

Qualification Certificate in Human Resources

CAREER HISTORY SUMMARY

Company

Company Size

Role

Dates

EFT Corporation

Midrand

>70 personnel

Personal assistant to Director, Administrative Assistant,

Customer Service Manager, Key Account Manager and Marketing and Sales, Customer Liaison Officer

15 January 2018- Date

Raizcorp

Sandton

>150 personnel

Administrative Assistant,

Customer Service Manager, Key Account Manager and Marketing and Sales, Customer Liaison Officer, Sales Rep, Field Rep,

Track and provide information, called calling, panel preparation, events

12 October 2015- 12 January 2018

Rent- A- Store

Honeydew /Midrand

>50 personnel

Sales consultant and office administrator, Client services, Banking, Debt collecting, Marketing, Reporting, Orders, Invoicing, Maintenance and operations issues.

December 2014 – 5 October 2015

Le Creuset, Sandton

>80 personnel

Permanent sales consultant, Customer service, Stock control, fulfilling objectives from Headquarters, Training, Reporting.

February 2012 – November 2014

Work Experience

Company Electronic Fund Technology Corporation South Africa - Midrand

Responsibilities Personal Assistant and Administrative assistant

Role Purpose

Ensuring the project is effectively resourced and manages relationships with a wide range of groups (including all project contributors).

Role and Responsibilities at Electronic Fund Technology Corporation South Africa

Administrative Assistant

Customer Service Management

Basic Account Management

Sales and Marketing Support

Customer Liaison

Attending Developers daily morning meetings and creating reports for management as to projects and their progress

Events Management and organization

Coordinate bookings and travel arrangements for Director and Developers when required

Attending meetings and taking minutes when required

Assist the BDT with pre and post-sales support of existing and new customers across the Africa Region.

Your input will be required with Proposal Creation and Presentation on identified projects.

You will be required to assist the BDT with funnel reports on all business prospects

measuring percentage profitability, profit as well as showing delivery dates, volume

of Business, potential customers and markets in conjunction with the Regional Executives and BDT.

You will be required to feedback necessary information to the Group Accountant to ensure correct invoicing is completed on your projects.

Identify needs within the company or your division that you can action to ensure the development of EFT.

Any other duties that are required to ensure the smooth functioning of EFT.

Customer satisfaction; understand customer needs; F2F customer meetings

Team member; liaison between customer and EFT

Collection of accounts receivable

Company Raizcorp – Sandton

Responsibilities Selection Project Coordinator

Role Purpose

Ensuring the project is effectively resourced and manages relationships with a wide range of groups (including all project contributors).

Role and Responsibilities at Raizcorp

Analyse and coordinate daily department activities to achieve established goals.

Maintain department calendar and ensure to meet deadlines.

Prepare meeting agenda, schedule department meetings and distribute minutes.

Coordinate and organize department related special events.

Creating and compiling of all entrepreneur contract.

Assist Manager in scheduling making travel arrangements.

Maintain all department information confidential and secure.

Respond to work requests from department staffs in timely and accurate manner.

Assist Manager in preparing and maintaining meeting materials, business presentations and other department files.

Adhere to company policies and regulations

Provide general administrative and clerical support.

Perform data collection, analysis and reporting to Manager for decision making purposes.

Draft letters, correspondence, memos, charts, documents, tables, graphs, and plans as requested.

Maintain positive working relationships with department staffs and entrepreneurs.

Perform ad-hoc duties as assigned by Manager.

Coordinating between all the various departments which are at work in a project

Solve all employee problems as they get to work closely with them, and they can help them management in getting a great rapport going with them

Being involved in the project from the planning stages

Company Raizcorp - Sandton

Responsibilities Advertising Administrative Assistant and Client services

Role Purpose

Support the Entrepreneurial Scout to select the right candidates for the various programmes.

Role and Responsibilities at Raizcorp

Manage an efficient and effective selection process together with the Entrepreneurial Scout.

Screen all incoming enquiries and applications / expressions of interest for ALL Raizcorp programmes. This will include but not limited to, ARIZE, PARTNER ELITE, SEED, CORPORATE etc.

Brainstorming copywriting ideas and tracking down projects and invoices.

Create information files for the ARIZE programmes for qualified applications.

Manage and conduct first meeting with potential beneficiaries.

Sourcing of ad spaces for internal campaigns

In time and with training, conduct second meetings with potential beneficiaries for the ARIZE programme.

Facilitate and conduct the process of obtaining B-BBEE certificates for all beneficiaries on the CED programme.

Assist with compiling presentations and packs for workshops and events to drive sales.

Track and provide information / dashboards for all applications received via the various mediums / channels for the different programmes.

Conduct follow up calls / communication on leads received and leads that may be suspended for the ARIZE programme.

Prepare beneficiary information packs upon request from Principals. This is required in terms of B-BBEE audit requirements.

Trade show planning and our direct mail campaigns. I help out with the direct mail (gathering materials, mail-merging labels, stuffing envelopes) and trade show planning (gathering, checking and shipping materials, reserving hotel and show spaces) when needed. Track customer testimonials, billing from print ads Partner Elite assistant for elite entrepreneurs.

Assisting the marketing department with reporting, contacting supplier regarding quotes, invoices and delivery dates and general inquires.

Working expo shows for brand promotion, get new clients and to educate clients on our packages.

Auditing of files for verification agencies.

Conducting AFIS checks on candidates.

Company Rent a Store – Honeydew then Midrand

Responsibilities Sales and Office and Administrator

Role Purpose

Daily running of the office. client services, species focus of letting the premises, maintaining occupancy rates, collecting rentals while remaining motivated and striving at all times to reach goals and meet deadlines.

Role and Responsibilities at Rent a Store

Banking and taking payments via POS, daily closes, security, marketing

Dealing with enquires

Renting storage units, escalating tenant’s rates

Filing, archiving and keeping office tidy

Transport and trailers

Packing supplies

Dealing with all customer queries/client services

Sending letters/emails and all correspondence with tenants, reports

Accounting reporting and documentation

Sitelink operations and maintenance

Problem solving and reporting, invoicing, orders

Adhering to all policy and procedures, website maintenance

All office administration and business running and any other task that MANCO requires to be done

Dealing with all move ins and move outs, empty store checks, all debit orders/ credit card ach and returns and pest control

Storage competition tracking, data capturing, training new staff

Late payments penalties and locking of units

Debt collecting

2 months warning letters, 7 days’ notice letters, appraisals, auctions and recons

Company Agape Love SA

Position Managing Director

Responsibilities Business Development

Period 1 January 2019 – Date

Reasons for leaving Operations are slow and unstable earning, not suitable income.

Company EFT Corporation SA

Position Personal assistant and Administrator

Responsibilities Administrative duties

Period 15 January 2018 – Date

Reasons for leaving CEO relocated to Zim to take over operations

Company Raizcorp

Position Selection Project Coordinator

Responsibilities Administrative duties

Period 12 October 2015 – 12 January 2018

Company Raizcorp

Position Administrative assistant: Selection

Responsibilities Administrative duties

Period Started as an administrate assistant

Company Rent A Store

Position Client service and customer care

Responsibilities Sales, marketing, leasing and bookings

Period December 2014 – October 2015

Reason for leaving Opportunity came knocking

Company Draftfcb

Position Intern [as part of my studies]

Period February 2010 – March 2010

Responsibilities Job shadowing: [Creative, advertising, Branding, Marketing etc]

Reason for leaving to attend Boston Media House College [full-time]

Company Boston Media House: Sandton

Position Student Assistant- Academics

Period January 2010 – February 2010

Responsibilities Registration of new students

Reason for leaving I had to attend classes

Company Truworths

Position Cash Desk Consultant Jewellery Department

Period November 2006 – March 2008

Responsibilities Cashier, customer service

Reason for leaving I went attend Boston Media House College [full-time]

7 January 2015

TO WHOM IT MAY CONCERN

RE: RECOMMENDATION – PATIENCE CHRISTINA MNCUBE (ID 870-***-**** 083)

It is my pleasure to recommend Patience Christina Mncube. Patience was employed by Le Creuset since 13 February 2012 until 06 January 2015 in the position of Permanent Sales Assistant at our Sandton Boutique Store. Her performance while working at Le Creuset proved that she will be a valuable addition to any company.

We have found Patience to be excellent in her sales role. She has proved herself to be a real motivator and team player and has a lovely presence in the store.

Patience left Le Creuset due to her relocating.

Please feel free to contact myself on 082-***-****, or Benjamin Paine (MD) on 072-***-**** should you require further details on Patience’s work performance.

Yours Sincerely,

Jamie Paine

Head of Marketing and Retail

EXECUTIVE SUMMARY

Although I’ve have graduated 8 years ago, with a Diploma in Strategic Advertising, not working in that field unfortunately but I have always approached my job as a stakeholder and not an employee. With 7 years working experience in various roles: client services, sales consultant, sales agent customer service and logistics.

ACHEIVEMENTS

HONORS AND AWARDS

+ 1st winner of the Spirit of Raizcorp Award

+ 2 times winner of the Spirit of Raizcorp award.

+ Certificate in first aid.

+ Best salesperson in branch (Honeydew)

+ Working with more than one manager

+ Telephone etiquette certificate

+ First aid certificate

ATTRIBUTES

+ Dealing with changing environments

+ Positive

+ Professional

KEY COMPETENCE

+ Strategic Thinking

+ Solutions orientated

+ Mentorship

+ Decision making

+ Initiative

+ Stress tolerance

+ Work standards

+ Adaptability

+ Time management

Values and attitudes: respect, co-operation, good manners, hardworking, responsible, honest, integrity, compassion, punctual, analytical, peaceful, fair, practical, accommodating, forgiving and have self-discipline

References

Name Mr Seabelo Modise

Position Office Administrator

Company Talk Radio 702 [Sandton]

Email adi3de@r.postjobfree.com

Telephone 011-***-****

Name Ms Janine Britz

Position Head of Design Department

Company Cherry Tree Indima Marketing [Fourways]

Email adi3de@r.postjobfree.com

Telephone 082*******

Name Mrs Mary Pros