BIKASH KUMAR SAH

PERSONAL INFORMATION

Nationality: INDIAN

Date of Birth: 28-10-1993

Contact: +917*********

E-MAIL ID: adi3af@r.postjobfree.com

OBJECTIVE

To obtain a position where I contribute my skills knowledge and experience to a company that will Give an opportunity to develop my career. ACADEMIC QUALIFICATION

College/ School Year Board CGPA

IHM Kolkatta 2011-2014 IHM A

12th Class 2009-2011 W.B.B.H.S 2nd Grade

10th Class 2009 W.B.B.H.S 2nd Grade

INTERNSHIP

The hotel Hindustan international Kolkata.

PROFESSIONAL WORK EXPERIENCE

Fairmont hotel, JAIPUR

H.O.T (Housekeeping)

Dec 15th-2014 – March 31st-2016

Housekeeping Executive

April 1st -2016 - Dec. 31st-2016

Job Responsibilities:

* Responsible for the cleanliness and maintenance of all the work area.

* Authorize to enter in guestrooms for cleaning and providing turn-down services as per requirement.

* Responsible for following the standard operating procedures.

* Responsible for the cleanliness and maintenance of all the work area.

* Standard Operating Procedures for Rooms Cleaning/Checking.

* Inventory Control/Purchasing Procedures

* Budget and Forecast reports.

* Interaction with various departments, handling guest feedback, coaching colleagues.

* Ensure compliance with all housekeeping polices standards and procedures.

* Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas.

* Managing Departmental Costs Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.

* Manages housekeeping functions and staff to ensure property guest rooms, public.

* Works with team to successfully execute all housekeeping operation. The Lalit Hotel, JAIPUR

Housekeeping Team Leader

Jan 5th-2017 – March 10th-2017

Job Responsibilities:

* Maintains strong working relationship with Front Office to ensure effective communications for operational issues.

* Obtain list of rooms to be cleaned immediately and list of prospective check –outs to prepare work assignments.

* Ensure compliance with all housekeeping polices standards and procedures.

* Initiates and maintains an effective inspection program including rooms, public areas, employee work and locker areas, storage areas, recreation areas, laundry areas.

* Managing Departmental Costs Supervises and approves the budgeting and ordering of guestroom and cleaning supplies.

* Manages housekeeping functions and staff to ensure property guest rooms, public.

* Space employee areas are clean and well maintained. Areas of responsibility include

* Works with team to successfully execute all housekeeping operation. Quality Auditor

March 14th-2018 – September 08th-2020.

OYO Rooms, Bangalore.

Job Responsibilities:

* Projects Exposures related to productivity, expense control and guest satisfaction

* Methods of keeping staff motivated and creating a lively but professional work atmosphere.

* Takes feedback from guest and resolves the issues.

* Manage the maintenance of the hotel by performing repairs or contracting maintenance services as needed through property owner.

* Track hotel upkeep as well as anticipated long- and short-term improvements and maintenance by preparing snag report.

* To prove assistance, support and training to all the levels of Housekeeping team.

* Quality Audits of properties and report to central Team.

* Provide training to Auditors.

* Provide traning to the operation team.

* Regular follow up with city and service head opertaion to maintaining the quality and upkeep of properties.

DECLARATION

I hereby declare that all the above information provided is correct and it is best of my knowledge.

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