Medical Manager
Resume:
Terri Anne Miller-McCullough
*** ****** ****, ***********, ** 29306
864-***-**** - adi304@r.postjobfree.com
Professional Experience:
Patient Access Representative-Referral Coordinator, Spartanburg Medical Center, Spartanburg, SC; March 2017-current
Process outgoing referrals for resident and faculty doctors in the module.
Follow up on referrals from beginning to end by communicating effectively with various offices.
Assist with copies, faxes and preparing of documents to be scanned into the patient’s charts.
Assist patient with finalizing their visit and scheduling follow up appointments.
Provide phone notes/encounters to nursing staff and medical providers in regards to patients to be able to provide excellent care.
Patient Access Representative-Scheduler, Spartanburg Medical Center, Spartanburg, SC; February 2014- March 2017
Schedule new patient evaluation appointments for 5 therapy sites for physical, occupational, and speech language therapy to include Functional Capacity Evaluations, Sports Medicine Athletes, and wheelchair evaluations with vendor contact.
Register new and returning patients for therapy in STAR, ChartLinks, and Scheduler.
Obtain physician orders for new patient evaluation appointments.
Assist with Medical Records request and obtaining signed therapy Plan of Care from referring Medical Doctors.
Assist with insurance department in therapy with Medicaid spreadsheet, insurance reauthorization process, and end of the month billing to include adding information to POT accounts.
Administrative Specialist/Customer Service Representative, South Carolina Department of Motor Vehicles, Spartanburg, SC; June 2013-February 2014
Assisted customers with vehicle registrations, credential modifications and renewals and issuing and replacing vehicle plates.
Obtained proper documents from customers to setup on knowledge and skills driving tests.
Tendered payments to include cash, credit card and checks for all services provided for fee.
Referral Tech, Spartanburg Medical Center, Spartanburg, SC; September 2011-2013
Entered patient demographics and chief complaint of health concerns into computer system to enable nurses to triage patients.
Scheduled patient doctor’s appointments, entered prescription refill requests, and created phone notes for Medical Group of the Carolinas Physician offices for the nursing staff and physicians.
Registered patients for educational classes and scheduled appointments for tests and screenings offered through the hospital system to include mobile mammography. Office Manager, Functional Pathways, Inman, SC, September 2011-January 2012
Constructed staff’s daily schedule to evaluate and treat all patients for physical, occupational and speech therapy in a skilled nursing facility.
Performed weekly HR duties that included payroll and PTO; and administrative tasks like monitoring daily therapy minutes and charges.
Assisted Director of Therapy with hosting staff meetings and general secretarial undertakings.
Program Manager, Functional Pathways, Chester, VA; January 2010-October 2011
Managed a therapy staff of 15 fulltime, part-time and PRN therapists and technician to include providing daily therapy schedules, conducting bi-weekly staff meetings, and performing weekly payroll.
Performed end of the month billing for company and facility to ensure proper reimbursement for therapy services provided.
Recruited staff for the therapy department, conducted interviews, and played a key role in the hiring of staff members.
Physical Therapist Trainee/Rehabilitation Technician, HealthSouth, Petersburg, VA; April 2008- November 2009
Performed Physical Therapy evaluations and treatments for patients in an inpatient rehab facility.
Created Plan of Care for patients, provided family trainings, and attended weekly patient care meetings to discuss patient’s goals and progression.
Recorded FIMS scores for patients upon evaluation through their time of discharge
Recommended proper equipment for patients upon discharge.
Provided in-services through PowerPoint to therapy facility and department staff such as safety and back trainings.
Education:
Bachelors of Science-Biology, May 2001
Winthrop University, Rock Hill, SC
Skills:
Proficient in Microsoft Office Suite
Computer typing ~60 WPM
Community Involvement:
State of South Carolina Notary Public
2015 Spartanburg County Citizenship Academy Graduate Girl Scout Member and Troop Leader
Children’s Ministry and Children’s Church Leader
References
Caitlyn Boggs
101 East Wood Street
Spartanburg, SC 29303
864-***-****/adi304@r.postjobfree.com
Kim Pickett, Ph(c), MS, APRIV, BC-ADM
101 East Wood Street
Spartanburg, SC 29303
937-***-****/adi304@r.postjobfree.com
Terria Miller, SLP
201 Sandwort Lane
Taylors, SC 29687
Tangela Bass-Barr, Admissions Coordinator
108 Kilsock Court
Simpsonville, SC 29681
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