Manager Cash Handling

ARETHA M WRIGHT

*** ****** ** ***, ****, AL ***** H: 334-***-**** ******.*.******@*****.***

Summary

Organized and detail-oriented office manager/bookkeeper with over 19 years of cash handling

and customer service experience. Understanding general accounting and finance concepts with

over five years of experience. Accurate and organized with strong problem-solving skills,

extraordinary attention to detail, and willingness to go above and beyond the job description.

Experienced in the development and training of personnel. Fast learner with proven

adaptability to new technologies and applications.

Skills

Accounting procedures consultant Effective time management

Accounts payable specialist Superior attention to detail

Billing and collections expert Customer-oriented

Cost accounting Advanced computer proficiency

Invoice and payment transactions MS Office expert

Exceptional organization Account reconciliations

Analytical reasoning

Education and Training

Associate of Science, Accounting 2017

Virginia College Birmingham, AL

High School Diploma 1995

Elba High School

Awards

President's List Academic Award Winter 2017

President's List Academic Award Summer 2017

Experience

Office Manager / Comptroller Jan 2008 to Current

C&H AUTO SALES Troy, AL

Verify details of transactions, including funds received and total account balances.

Reduce time and costs and increased efficiency by introducing new accounting

procedures.

Deposit third party checks, as well as monthly reserve transfers.

Conduct month-end balance sheet reviews and reconciled any variances.

Organize, manage and pay company bills

Manage day to day bookkeeping

Implement filing system in Excel that tracks customer payments and decreased average

monthly defaults by 30%

Call customers to encourage timely payments and/or negotiate payoffs Process and

record customer payments

Develop relationship with external collections firm to pursue uncooperative clients

Assist customers in person and by phone to submit applications to finance companies

Update customers on application status and requirements for additional paperwork.

Technical Support Specialist Aug 2007 to Dec 2007

SPHERION Montgomery, AL

Assisted associates with locked terminals

Assisted associates with resetting, changing and unlocking passwords

Granted access to different bank systems

Conducted maintenance calls and computer maintenance.

Account Representative Feb 2005 to Aug 2005

OSI Montgomery, AL

Performed first party collections and account reconciliation for Bellsouth

telecommunications

Managed inbound and outbound calls following a structured call model and set method

and procedures via telephone auto dialer

Performed preliminary backup research and maintenance on account, utilizing the

Bocris systems of information to retrieve, update and manage customer accounts

Posted and scheduled E-check, cash, credit cards, and Bill Matrix payments

Initiated order processing for Bill Matrix restoral of service and fraud procedures on

selected accounts.

Assistant Manager Apr 1998 to Feb 2005

ARBYS Montgomery, AL

Hired and trained new employees

Made cash deposits at the bank

Counted inventory of stock

Made schedules according to business needs.

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