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Manager Service

Frostburg, MD
December 31, 2020

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Jeffrey Blackburn

Westernport, MD, United States



To secure a Restaurant General Manager position within a company with future advancement potential.


Norwegian Cruise Lines

Director of Operations, Restaurant Manager, August 2008 to Present

Responsible for all Front of House Operations on board a 2000 to 5000 guest Cruise Ship across a multi venue platform including room service, buffet operations, catering, 2 to 3 main dining rooms with 400 to 600 seating capacity, as well as a multitude of specialty cuisine restaurants including but not limited to a Steakhouse, Italian, Asian, and Brazilian Steakhouse concept.

MGM Resorts International

Food and Beverage Operations Manager, June 2007 to August 2008

Multi outlet manager in 4 diamond award winning property responsible for a 300 seat 24 hour restaurant, 24 hour room service, buffet serving 12,000 to 15,000 daily, 4 diamond Steakhouse, and 4 diamond Asian restaurant.

Prepared, planned, developed and won 4 diamond status for both Steakhouse and Asian restaurant concept.

Caesars Entertainment

Restaurant Manager, June 2000 to June 2007

Managed a variety of Outlets including Steakhouse, Buffet Operations, Catering Division, and Beverage Department.


Bachelors Degree in Hospitality Management, University of Southern Mississippi, United States, 1998.

Bachelors of Science in Nursing, William Carey College, United States, 1994.

Awards and Acknowledgements

Developed many outlets from design and concept phase through implementation and opening to on-going day to day management.

Developed 2 outlets from design phase through planning, training, implementation and opening to applying for and winning 4 diamond award status.

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