CHANDAN BHARDWAJ

Contact: 810-***-**** / 845-***-**** E-Mail: adi2fv@r.postjobfree.com

PROFILE SUMMARY

ITIL certified with over 9.8 years of experience in IT consulting and delivery in Payments & Cards Domain.

Expertise includes Project Delivery & Management, Business Analysis, Techno-Functional Operations, Software Development, Product Management, Payments & Cards Domain, Change Management, Release management, Client / Vendor Management & Resource Management

Presently associated with IndusInd Bank, India as AVP 1 - Solution Delivery Group –Credit Card (Cards Payments).

Familiar with Data Migration for the Prepaid & Credit Card Banking Project

Possess insightful knowledge of banking & IT domains entailing projects like Prepaid Card, Debit Card & Credit Card

Experience in production support and application maintenance.

Regular updates to concerned people w.r.t update of the project/enhancement progress and escalations in case of deviation of project plan

Proficient in monitoring / tracking projects with respect to budgeted cost, time over-runs for ensuring timely execution of projects

An innovative, loyal & result-orientated professional with strong planning, communication, interpersonal & negotiation skills

Highly articulate, demonstrating excellent relationship building, Communication and Interpersonal skills across all levels including management, peers and external agencies

CORE COMPETENCIES

Ability to work through business as well as technical aspects, with focus on driving the business.

Ability to think strategically to define product roadmap and also deep-dive into details to deliver a world-class product experience

Understanding business’s strategy & requirements and mapping them to system requirements specifications to deliver quality solutions meeting the business objectives.

Mapping business requirements for process enhancements and translating these requirements into functional specifications; assisting internal and external technical teams to define, refine and support business as well as operational processes

Analysing customer requirements and developing strategic plans for business growth for client as well as liaising with the clients to sustain the business relationships with the clients

Planning the long term business directions for major product lines by executing strategies for achieving organizational objectives

Conducting User Acceptance Test (UAT) with stakeholders & system users to uncover the latent defects in the system

Handling the activities of swiftly ramping-up projects with competent cross-functional skills and ensuring on-time deliverables within pre-set cost parameters

ORGANISATIONAL EXPERIENCE

Feb’19 – Till Date IndusInd Bank Ltd. as AVP1 - SDG - Credit Card (Cards Payments).

Key Responsibilities:

Assigned tasks to team member based on their skills and their personal preference

Prepared and assisted team to prepare the design; have understanding of the project architecture

Updated regular associates RAG (Red, Amber, Green) status; discuss the Red cases on the immediate basis with the project manager to help the manager in the attrition management

Encouraged full participation of team members within their defined roles and responsibilities

Monitored progress on a day-to-day basis for all team activities

Stakeholder Management both internal and external.

Partner management (Network -Visa, MasterCard, Amex, CA Technologies).

Payment Gateway Management –ACS –Ecom, functionalities

Ensuring there is delivery of new products or services from projects is to the appropriate level of quality on time and within budget in accordance with programme plan and governance arrangement.

Work with Technology/Business account managers, project managers and other product delivery managers to perform resource & application portfolio planning.

Major Projects:

1.Migration to Electra Card System (Current Card Issuance System) to Fist Vision (V+).

2.Samsung Pay.

DEC’ 18 - Feb’19 ICICI BANK Ltd, as MANAGER II- Technology Group- Prepaid Cards

Key Responsibilities:

Responsibility for delivery of bank’s BAU and as well as Project portfolio.

Drive the delivery of several major initiatives through the product delivery teams and vendors.

Monitoring progress on a day-to-day basis for all team activities

Business/Impact Analysis of internal as well as Vendor projects.

Jun’16 - Sep’18 Financial Software & Systems Pvt. Ltd., Mumbai as Tech Lead

Key Responsibilities:

Focusing the team to ensure an on-time delivery of the agreed products

Encouraging full participation of team members within their defined roles and responsibilities

Ensuring that the iterative development process is properly focused and controlled

Ensuring that all testing and review activity is properly scheduled and carried out

Managing risks and issues at the Production Support Time box level, escalating to the Project Manager as required

Monitoring progress on a day-to-day basis for all team activities

Reporting progress to the Project Manager

Running the daily team meetings ensuring they are timely, focused and brief

Designing production process planning and scheduling.

Responsible for interacting with the Bank and Development teams on a day-to-day basis

Good exposure to various phases of SDLC such as analysis, technical design, system development

All the time interacted with the clients and understood the business requirements then translated to technical solutions and made the changes according to that

An active contribution in the design, development, testing, troubleshooting & debugging of the process, post-implementation, application maintenance and enhancement support to the client for the product /software application

Feb’14 - May’16 ANB Solutions Pvt. Ltd.

As System Analyst– ICICI Bank Ltd - Technology Group - Prepaid Cards)

Key Responsibilities:

Responsibility for delivery of bank’s BAU and as well as Project portfolio.

People management of delivery team staff, including career development, recruitment, performance etc.

Planning and designing the programme and proactively monitoring progress, resolving issues and applying corrective measures.

Ensuring there is delivery of new products or services from projects is to the appropriate level of quality on time and within budget in accordance with programme plan and governance arrangement

Ensuring effective resource management to multiple projects allocation.

Vendor Management (FSS)

Drive the delivery of several major initiatives through the product delivery teams and vendors.

Business/Impact Analysis of internal as well as Vendor projects.

Work with Technology/Business account managers, project managers and other product delivery managers to perform resource & application portfolio planning.

Major Projects:

1.Prepaid System Migration- FSS (PCMS)

2.Chargeback & Settlement File (MasterCard & Visa)-

3.Recon- FSS

4.Fee Levy on FNC Cards

May’13 - Jan’14 DPS Software Services, Lucknow as Senior Java Developer

Key Responsibilities:

Maintained and developed modules on a multi-server

Liable for front-end and server-side development, production, testing, and staging environments

Major Projects:

1.Med Net

Mar’12 - Apr’13 Father InfoTech Pvt. Ltd., Delhi as Java Developer

Key Responsibilities:

Managed the front-end and server-side development

Organised the production, testing and staging environments

Managed the operations of server-side development, server provisioning, database development, and front-end development

Major Projects:

1.Dr. (Prof) Sandeep Guleria

2.Rukmani Buildtech Pct. Ltd.

3.Online Bus Booking System

Jul’08 - Aug’09 NIDAAN- Providing Solutions, Noida as Associate Technology (IT Software)

Key Responsibilities:

Managed the activities of Integrate E-Learning Project with Jsp and Servlet

KNOWLEDGE PURVIEW

Expertise in Retail banking domain with rich working experience in Payment Cards, Clearing and Settlement with end-to-end understanding of application architecture.

Payment Systems vis-à-vis VISA, AMEX, MCI, MCE and other Proprietary Systems

Payment Systems: Card Management Software (Credit, Debit, Pre-paid, etc.)

Product knowledge: Vision Plus, MasterCard ECS Card platform, CMS (FSS), Recon (FSS)

Developing applications using Pl / SQL as well as Oracle; conversant with Procedures, Functions as well as Cursors

Used Scrum Agile Methodology in my work

EDUCATION

MCA from GGS IP University, New Delhi with 74.57% in 2012

B.Sc. (IT) from Sikkim Manipal University, New Delhi with 68.79% in 2008

PERSONAL DETAILS

Date of Birth: 15-Nov-1986

Address: 203 2rd floor Casabela, B-Wing Plot No-219 Sector 19 Koper Khairane

Above Union Bank, Navi Mumbai-400709

Marital Status: Married

Language Known: English and Hindi

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