Analyst Data
Resume:
RUSHABH KOTHARI
Business Systems Analyst/ Scrum Master
adi24u@r.postjobfree.com
SUMMARY
7+ years of industry experience as Business Systems Analyst and Certified Scrum Master worked in various domains
Excellent work ethics and analytical skills coupled with excellent communication, written and interpersonal skills describing a committed team player.
Possess excellent business writing skills required for documenting Business Requirements Document (BRD), Functional Requirements Document (FRD), Non-Functional Requirements Document (NFRD) and System Requirements Specification (SRS).
Thorough understanding of software development(SDLC) methodologies such as Waterfall, and Agile/Scrum and Hybrid Model.
Gather functional specifications for CRM, system configuration, testing and end-user support for successful implementation
Experience in conducting GAP analysis, Impact analysis, Feasibility study, Cost-benefit analysis, Risk analysis, Root cause analysis, Business Process Reengineering and SWOT analysis.
Skilled at gathering requirement using different elicitation techniques such as Client interviewing, Focused Group, Artifact Digging, Prototyping, Job shadowing, Document Analysis, Reverse Engineering and Benchmarking.
Facilitated Scrum Ceremonies such as Product Backlog Meeting, Daily Scrum Meetings, Sprint Planning Meeting, Sprint Review Meeting and Retrospective Meeting and Extensive knowledge in maintaining Product backlog, Burn down chart and Team Velocity.
Proficient in using MS Visio, and UML for generating Use Cases, Class Diagrams, Swimlane diagram, Sequence Diagrams, Activity Diagrams and Collaboration Diagrams
EDUCATION:
2019 Harrisburg University
Ms. in Project Management
2015 University of the Incarnate Word
Master of Business Administration in Finance
2012 Sikkim Manipal University (India)
Post Graduate Diploma in Business Administration
2010 S.M. Patel Institute of Commerce (India)
Bachelors of Commerce
Technical Skill Set
Methodologies/ Frameworks
Agile/Scrum, Waterfall,
Requirement Management
MS Office, JIRA, RALLY, HP ALM, SharePoint
Project Management
Tools
MS Project professional, Scrummage, JIRA, RALLY,
PROFESSIONAL EXPERIENCE
Client: Navy Federal Credit Union, VA March20- Current
Business Process Analyst (Consultant)
The scope of the project was to create to a uniform experience for validating and deactivating P card. This will help to increase the process efficiency and improve user experience. This effort will save 60% in cost reduction for lending team.
Worked closely with the stakeholders and gather requirements to create MVP’s, Epics and Features for the team to work.
Identified the Gaps in the requirements as they were not thoroughly clear and worked with application team to get the clarification and prototypes.
Ability to triage and diagnose issues with application functionality or data related issues across the entire solution stack.
Demonstrated monthly Deliverables to engagement Product owner to let them know the Business Value associated within the Product and created Jira matrix for the Agile Leaders.
Responsible to handle the additional requirements coming in between the Sprint and prioritize them accordingly.
Conducted Root Cause Analysis, GAP Analysis, and created Business process using Visio.
Collaborated with business stakeholders in creation of Product Backlog (PBI) and Prioritization.
Worked with the Product Owner and business teams in tracking costs for Change request.
Worked with Business team and technical team to calculate the efforts on the deliverables to create the Roadmap.
Worked with Program Leaders and key executive stakeholders to drive ongoing clarity of strategy, decisions, and execution alignment.
Drove visibility and transparency of dates, milestones, and dependencies along with effective teamwork, communication, collaboration and commitment across multiple disparate groups (programs) with competing priorities
Performing Testing in different environment and documenting test cases
Creating UAT steps for Business Users(BU) to test new features and functions
Client: Walmart, Bentonville, AR Jun19- Jan20
Business System Analyst
The scope of the project was to create create one source of truth data lake for Assortment and multiple third-party involvements for digital merchandising team which also involved to create data dictionaries for engineering team and business requirement documents.
Involved in identifying the problem definition as part of continuous process improvement using Define, Measure, Analyse and Improve to support the business continuity of the organization.
Ability to triage and diagnose issues with application functionality or data related issues across the entire solution stack.
Works with External Data partnership team to gather Nielsen, NPD, Dun and Bradstreet data requirements and documenting Business and Functional document.
Gathers business requirements using appropriate elicitation techniques like user observation, brainstorming, client interviewing and document analysis. Conducts JAD Sessions with various stakeholders and project team.
Effectively executes multiple tasks and assignments ahead of schedule. Strong image for dedicated teamwork, high energy, work ethics and commitment, with the capability to handle new technologies and situations.
Helped Data engineering team to provide data definition in data lake using Hue
Involved in Project Management activities like defining/ managing project scope, schedule management.
Created a list of different metrics used for Walmart Assortment to maximize sales and profit for a specified period
Conducts business workflow analysis, process analysis, SWOT analysis, cost-benefit analysis and gap analysis to define the condition of the current process in use.
Document findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes. And advise others on business or operational matters.
Used Unified Modelling Language (UML) to prepare Use Cases diagrams, process flow diagrams, sequence diagrams from the gathered requirements and created diagrams using MS Visio.
Uses various SQL commands like Create, Delete, Update, for data analysis and validation. Using Hue and update Jira Confluence page.
Synthesizes business and technical knowledge to develop recommendations to optimize program performance in terms of quality, access, and cost.
Creates and maintains data dictionary used by the software development team in Jira Confluence
Ability to identify requirements, technical gaps, integration challenges and conceptualize solutions with an approach for issue resolution
Client: State of North Carolina, NCSBE, Raleigh, NC Sept17- Jun19
Senior Business Systems Analyst/Scrum Master
The scope of the project was to modernize existing State Elections Information Management Systems (SEIMS). The legacy SEIMS was comprised of 15 different applications and the purpose was to merge all 15 applications into one by creating Business, Functional and Technical requirements on new CRM platform.
Roles & Responsibilities
Ensure the CRM platform structure for SEIMS (State Election Information Management System is working seamlessly across the organization (Voter Registration, Voting Place, Poll Book, Address Management and Jurisdiction)
Ability to triage and diagnose issues with application functionality or data related issues across the entire solution stack.
Worked with 100 counties in North Carolina for SEIMS modernization project to gather requirements and documenting Business and Functional document.
Gathered business requirements using appropriate elicitation techniques like user observation, brainstorming, client interviewing and document analysis. Conducted JAD Sessions with various stakeholders and project team.
Worked on GIS to create proper mapping for counties and assign right jurisdictions.
Developed high-level and low-level documents like Business requirements documents (BRD) and System requirements specification (SRS).
Created Business process flows with help of Ms Visio and mock up screens with Lucid chart
Assisted GIS specialist for addressing standards where different USPS web services were used.
Involved in Project Management activities like defining / managing project scope, schedule management,
Maintained Data Requirement Artifacts to identify the characteristic of data type that is entered the GUI interface.
Synthesize business and technical knowledge to develop recommendations to optimize program performance in terms of quality, access, and cost.
Work with State GIS specialist to gathers field data for use in various mapping applications which may include local E-911 address, FDGC Standards and USPS standards to assign geocode.
Client: State of Maryland, DPSCS IT&CD, Baltimore, MD Feb 16- Jul 17
Business Systems Analyst
The Scope of Project was to review existing Maryland Automated Fingerprint Identification System (MAFIS) to assist in the overall replacement of the biometrics system by updating the Business, Functional and Technical requirements and providing Financial quotes for AFIS replacement.
Worked with decision makers, system owners, business users and SME’s to have clear understanding of the high-level requirements, milestones and goals.
Worked closely with stakeholders to develop a detailed understanding of the requirements and gathered requirements using Artifacts digging, Interviewing, JAD, Focused Group and job shadowing
Prepare comprehensive set of documents and to define the specifications and business value of the systems and delivered them in the Business Requirements Document and the Functional Requirements Document.
Worked with CJIS department for identifying the fingerprint match. Interface with other public safety and correctional services department about biometrics.
Worked with business and technical team to document end-to-end business process flow diagram with Ms Visio
Acted as a Liaison between IT, Communications, business users and other stakeholders.
Worked closely with development team for REST, XML based web services, web methods based on WebSphere MQ series and NIST biometrics standard
Identify current system interfaces, processes, data input and output, and formats, for example: high-level system design, guidelines, standards.
Created PowerPoint presentations to present to stakeholders and presented data visualization to Stakeholders and Business users using Tableau
Conducted entire change management process with the impact analysis.
Designed UX and UI (mock-ups) for newly created and existing functionalities of web-based applications using Lucid chart and Ms Visio
Assisted UI developer to create the graphics representation of MAFIS Application using wireframes.
Collaborating with vendor(s) to ensure accuracy of web based application development.
Collaborated with the QA Group to ensure adequate testing of application both before and after completion, maintained quality procedures using HP-ALM. Conducted UAT with business users and technical team
University of the Incarnate Word, San Antonio, Texas
Graduate Assistant - Office of International Admissions Jan 15 – Dec15
Responsible of clerical duties and supporting students, sponsors, and professionals with academic immigration inquiries.
Help with event planning including supervision of undergraduate student workers.
Support departmental processes related student recruitment including contacting prospective students, creation of marketing materials, peer advising/mentoring, conducting campus tours and orientation activities
Built personas, storyboards, scenarios and prototypes for understanding users' needs and goals to accelerate responses.
Conduct surveys and gather requirements for students needs
Used SQL queries, to provide reporting about admission for students, over past years
Collecting and analysing student’s data and maintaining it in school database.
FTA Ltd Ahmadabad, India
Business Analyst/Scrum Master Jan 12- Aug 13
Performed GAP analysis and identified AS- IS and TO-BE state to identify business rules, business and system process flows, user administration, requirements and assumptions.
Gathered requirements using Artifacts digging, Interviewing, Prototyping, Focused Group and job shadowing
Documented and gathered business and technical requirements involved in identifying queues that should be created to assign and reassign requests automatically and manually from one user to another and from one system to another.
Implemented Agile Scrum methodology during the project life cycle and ascertained deliverables on a per sprint basis.
Facilitated Product Backlog Meeting, Daily Scrum Meetings, Sprint Planning Meeting, Sprint Review Meeting and Retrospective Meeting
Helped to prioritize user stories using MoSCoW and Planning Poker techniques.
Used various SQL commands like Create, Delete, Update, and Inner, Outer, Left, and Right joins to update the database and retrieve data for data analysis and validation.
Created Test Cases for testing team to ensure that it is executed successfully during testing process
Actively trained business users involved in User Acceptance Testing (UAT) and helped them understand UAT ensured that the documentation is in place.
AZURE Knowledge Corporation Pvt. Ltd. Ahmadabad, India
Research/ Business Analyst May 10 - Dec 11
Executed Software Development Life (SDLC) cycle from inception to deployment with regards to testing (Requirement Analysis, Test Planning, Test Cases, Script Development, Test Execution, Test Reporting, Test Result Analysis User Acceptance Testing and Defect Retesting)
Formed strategies and research for business development team.
Obtained a detailed knowledge of business process involved in the project environment.
Extracted the business requirements for the end users keeping in mind their need for the application and developed the BRD
Gathered functional requirements and created vision, scope, and other Artifacts during the inception phase
Conducted Business/Technical Impact analysis for change requests and requirement walkthroughs and advised concerned Project Managers and Business System Analysts on the impacts of the changes.
Actively trained business users involved in User Acceptance Testing (UAT) and helped them understand UAT procedure.
Conducted Business/Technical Impact analysis for change requests and requirement walkthroughs and advised concerned Project Managers and Business System Analysts on the impacts of the changes.
Assisted Lead Business Analyst in the creation of Use Case Diagrams, Process Flow Diagrams
DOMAIN EXPERTISE
Investment Instruments
Equities
Options
Commodities
Fixed Income
Futures
Regulations
Dodd Frank Regulation
SOX Act
FINRA
SEC Compliance
EBTS
NIST
Bonds
Government Bond
Municipal Bond
Corporate Bond
Certifications
Scrum Master Accredited Certification (SMAC)
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