Objective: Experience in guest services and pursuit of an education in Healthcare Administration drive my desire to bring positive transformations in healthcare through hospitality and safety.

Skills and Qualifications:

Extensive customer service opportunities have resulted in a list of excellent reviews from former employers as well as patrons. Supervisory experience includes work in an urban hospital as Shift Lead, Sergeant and Security Manager for the Valley Healthcare System in Las Vegas, Nevada.

Experience:

University of Nevada Las Vegas - Healthcare Administration Student Association

Las Vegas, NV

1/15/2019-9/5/2020

Vice President of Marketing/Finance HCASA

Provision of oversight and leadership functions to build relationships with other Registered Student Organizations and the community. Additional duties include sharing important health business related information to necessary social media sites. Group fund raising projects and volunteer functions aiding the Nevada homeless population.

Desert Springs Hospital Medical Center/Centennial Hills Hospital

Las Vegas, NV

7/6/2018 – 9/15/2020

Allied Universal Security

Security Manager

Responsibilities include scheduling, payroll, training, hospital leadership interactivity, policy/procedure design, camera research, Metropolitan Police investigation collaboration, and maintaining safety of premises under all circumstances. I am responsible for a 78.3% increase in risk event reporting from 2019 to 2020.

North Vista Hospital

North Las Vegas, NV

1/03/2019-6/1/2019

Volunteer

Working to facilitate efforts of staff hospital-wide to ensure productivity and maximization of the potential for positive patient and employee experiences.

Horizon Specialty Hospital of Henderson

Henderson, NV 5/16/2019 – 8/6/2019

Administrative Intern

Patient experience advocate in long-term acute care setting. Worked with new policy implementation and improving current practices. Aided in the creation of new, more specific and effective patient surveys geared to enhance patient experiences.

Schneider National

Phoenix, AZ

2/15/2018 – 6/10/2018

Commercial Driver

Safely and efficiently transported a myriad of freight loads to various destinations across the United States according to a strict pick-up and delivery schedule.

Kingman Unified School District Kingman, AZ 11/1/2016 – 12/4/2017

Bus Driver

Transported primary and secondary age school children safely to/from school on a strict daily time schedule.

Grand Canyon West Corporation

Peach Springs, AZ

6/1/2016 – 11/15/2017

Security Officer

Ensured safety of guests both national and international at the Grand Canyon West Rim on behalf of the Hualapai Tribe.

Education and Certificates:

University of Nevada Las Vegas - Masters Healthcare Administration

University of Nevada Reno Bachelor of Arts – History/Communications

College of Southern Nevada Associate of Arts – Hospitality Mmgt.

American College of Healthcare Executives Current Member

Lean Six Sigma Green Belt Certified

Class A Commercial Driver License Current

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